Gold Hotel Hue

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gold Hotel Hue

Reception
Family Room | Frette Italian sheets, premium bedding, pillowtop beds, minibar
Outdoor pool, sun loungers
View from room
Staircase

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Air conditioning
  • Spa
  • Housekeeping

Explore the area

Map
28 Ba Trieu, Hue, Thua Thien-Hue, 100000
  • Hue Night Walking Street
    6 min walk
  • Nguyen Dinh Chieu Walking Street
    16 min walk
  • Truong Tien Bridge
    16 min walk
  • Hue (HUI-Phu Bai Intl.)
    28 min drive

Room options

Family Room

  • 538 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds

Superior Double or Twin Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Triple Room, Multiple Beds

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe (Executive Floor, only 5 rooms/ floor)

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

Deluxe Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Gold Hotel Hue

5-star hotel in Hue City Centre
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Gold Hotel Hue offers 93 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Each accommodation is individually decorated. Pillowtop beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Hue hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and hair dryers. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Thai massages, and facials.
In addition to a full-service spa, Gold Hotel Hue features an outdoor pool and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 646 square feet (60 square meters) include conference space. This luxury hotel also offers a fitness center, spa services, and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Onsite self parking is complimentary.

Gold Hotel Hue is a smoke-free property.

Gold Hotel Hue has a restaurant serving breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Languages

English, French, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gold Restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Free babysitting
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa treatment rooms
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 2 buildings
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 350000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Gold Hotel
Gold Hotel Hue
Gold Hue
Gold Hue Hotel
Hue Gold Hotel
Gold Hotel Hue Hue
Gold Hotel Hue Hotel
Gold Hotel Hue Hotel Hue

Gold Hotel Hue Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 28 out of 89 reviews" "
Rating 8 - Good. 36 out of 89 reviews" "
Rating 6 - Okay. 15 out of 89 reviews" "
Rating 4 - Poor. 5 out of 89 reviews" "
Rating 2 - Terrible. 5 out of 89 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service
Not a gold
We're glad to just stayed for one night to this hotel (originally planning to stay for two nights but they don't have extra room the next day). Start with the check in staff cant find our reservation so we have to wait until ok. They want us to pay $5 extra to check in early as we arrived 1:15 pm. We wait for 2 pm. Room very spacious, one light on the wall so kinda dark. Table lamp is not working, over all the room is old. Bathroom ok. The big disappointment!!! is the Wi-Fi, works for few minutes and then out, wait for half an hour then connect again. Around 10pm we can't really get any connections. Mid night TV frozen. It's a nightmare and the worst hotel we had for a two weeks in Vietnam. Since they don't have extra room so we book a night stay at SHINING SERENE HOTEL and it was the nicest and beautiful hotel. We are welcome with a delicious plate of mixed fruits and a watermelon juice and a cold towel that really relaxed us after a day of touring.Very 5 🌟 welcome!!! Room spacious nice and clean.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an old hotel...but, I stay there on every trip to Vietnam. Staff is great to work with, breakfast is included, priced right, and close to anything you want to do.
Stayed 2 nights in Nov 2019

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value Hotel
We enjoyed the breakfast, it was the best hotel breakfast we had during our 3 week Vietnam trip. The pool was also very nice. This hotel is a great value for how little it costs.
Stayed 1 night in Apr 2019

10/10 Excellent

Long

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come stay here again
Staff Hospitality was amazing. Ask the front desk what you want and they will direct you where to find it. In house restaurant service was great, especially 2 employees named Dung and Phuong

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Old rooms and no good condition. Some rooms with heavy mold. The entrance is ok and good looking, but it does not coincide with the rooms. Rooms as small, and old wood beds. Bath room too small.
Stayed 2 nights in Dec 2017

2/10 Terrible

Alexandra, Portugal

Disliked: Cleanliness, property conditions & facilities, room comfort
Very bad conditions.Rooms old and smelly. Poor bre
Very bad conditions.Rooms old and smelly. Poor breakfast. have a good staff
Stayed 2 nights in Dec 2017

8/10 Good

Barbara

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017

4/10 Poor

NICHOLAS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay at Gold Hotel
Don't stay at Gold Hotel. They tried to put us in a little dungeon on the ground floor. It was a dark, damp, dank and quite frankly depressing kennel. Our booking paperwork clearly said a room with balcony, pillow top mattress with Italian linen. Yeah right! We politely debated with reception to be moved. A real shame. Next room at least had a window! Dated, drab hotel. Avoid it.
Stayed 3 nights in Jul 2017

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Hue
Nice attention and accommodation

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

daniel, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
we stayed two days in Hue and unfortunate for us it rained pretty hard those two days but the room and hotel was very nice and clean and made staying in very comfortable.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money and A1staff
Good place to stay great location staff very good, and food nice. The staff were amazing and could not help enough. First class all round . You made ourstay better thank you

6/10 Okay

sonia

good breakfast
We had to change room 2 times because I had requested a room with window.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Kim

Liked: Cleanliness, property conditions & facilities, room comfort
Okay hotel
Try not to book hue tours with this hotel. The tour they offered was okay but not the best. I think there are tour companies in the backpackers area close by.

10/10 Excellent

Andrea, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic value!
We stayed three nights here. The location was quiet yet close to many points of interest and restaurants. The staff was incredibly friendly and we thoroughly enjoyed the large breakfast buffet every morning. Bed was comfortable and bathroom large and clean. My only gripe was with the private car to Hoi An we booked through here. The driver's English was not good enough to answer questions and was at times hard to understand... and then he tried to sell us on going to a tailor for suits. Very disappointing, especially for the price we paid.

6/10 Okay

Lee, Newcastle

Liked: Staff & service
Disliked: Cleanliness, room comfort
Electrifying Stay
The room was clean(ish) however the bed seemed to have electricity flowing through the head board, which didn't feel safe! The pool is nice but is abit on the small side!

8/10 Good

ST, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, nice hotel, easy price
Nice place to stayed for 10 days breakfast included. I stayed in the others hotel around this location, you should book this hotel make no mistake

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very affordable price & good place to stay
If you go visit Hue, you should go Expedia and book this Gold Hotel no mistake

2/10 Terrible

LIU, SINGAPORE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOUSY HOTEL!
BAD EXPERINCE I WILL NEVER BOOK IT AGAIN. I AM VERY DISAPPOINTED WITH THE SERVICE AIR-CON NOT WORKING @ MID-NIGHT , CALL THE RECEPTION NO RESPONE. WHEN DOWN TO RECEPTION COUNTER NOBODY WAS THERE AND BLACKOUT.

6/10 Okay

Verified traveler

Hotel okay
It was okay for the price. People at reception had very low level of English or French, so it was very hard to understand each other. Location was good and walking distance from restaurants. Beds were very hard but it is usual for Vietnam. I would not go back.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Baligirl, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
The hotel was ok, disappointing to find again that the hotel description was not what is actually is. After having 2 prior poor experiences in hotels in Hanoi I was going to be fussy and demand what I had booked, what do you know it doesn't exist. 3 rooms later we settled on a room. Went into the restaurant to have lunch, not a soul insight however we were told fully booked! Went up to the cafe and no one to be found....ended up going for a walk to find a place to eat. Not happy that food was not available when there should have been 2 options available. Room was reasonably big but no where to sit. Beds were extremely hard.

10/10 Excellent

Honeymooners, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Staff were wonderful, So friendly. They gave us a few extras as we were on our honeymoon and decorated the bed with roses. It was amazing!!! Food was wonderful. I couldnt recommend this place enough. Excellent value for money also.