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Indochine Palace

5.0 star property

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Photo gallery for Indochine Palace

Exterior
Palace Studio | Premium bedding, minibar, in-room safe, desk
Lobby
Front of property - evening/night
Treatment room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
105A Hung Vuong Street, Hue
  • Truong Tien Bridge
    ‪13 min walk‬
  • Dong Ba Market
    ‪3 min drive‬
  • Imperial City
    ‪3 min drive‬
  • Hue (HUI-Phu Bai Intl.)
    ‪14 min drive‬

Room options

View all photos for Indochine 2 bedrooms Suite

Indochine 2 bedrooms Suite | Premium bedding, minibar, in-room safe, desk

Indochine 2 bedrooms Suite

  • 1098 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Palace Deluxe

Palace Deluxe | Premium bedding, minibar, in-room safe, desk

Palace Deluxe

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Palace Studio

Palace Studio | Premium bedding, minibar, in-room safe, desk

Palace Studio

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Palace Suite

Premium bedding, minibar, in-room safe, desk

Palace Suite

  • 592 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Indochine 1 bedroom Suite

Premium bedding, minibar, in-room safe, desk

Indochine 1 bedroom Suite

  • 732 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Indochine Palace

5-star hotel in Hue City Centre
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Indochine Palace offers 222 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
In addition to a full-service spa, Indochine Palace features an outdoor pool and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

14 meeting rooms are available. This luxury hotel also offers a fitness center, spa services, and multilingual staff. Onsite self parking and valet parking are complimentary.

Indochine Palace has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 6:00 AM and 9:30 AM.
Indochine Palace has a restaurant on site.
24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • Area rugs in room
  • Elevator

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Although check-in begins at 2 PM, guests may not be able to check in until 3 PM depending on hotel occupancy at time of arrival. Guests may request early check-in or late check-out (fees apply) by contacting the hotel directly in advance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property does not allow children
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Indochine Palace Hotel Hue
Indochine Palace Hotel
Indochine Palace Hue
Indochine Palace
Best Western Premier Indochine Palace Hotel Hue
Indochine Palace Hue
Indochine Palace Hotel
Indochine Palace Hotel Hue
Best Western Premier Indochine Palace Hotel Hue

Indochine Palace Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 444 out of 562 reviews
Rating 8 - Good. 95 out of 562 reviews
Rating 6 - Okay. 14 out of 562 reviews
Rating 4 - Poor. 6 out of 562 reviews
Rating 2 - Terrible. 3 out of 562 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed here one night between Da Nang & Hanoi. This is an excellent hotel with impeccable service. It's well appointed and has a great breakfast and room service. We enjoyed having a balcony as well. I'd stay here again if I was back in Hue.
Stayed 1 night in Jan 2025

2/10 Terrible

Monica

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Mold smell but water was so strong
Stayed 1 night in Jan 2025

10/10 Excellent

Dai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have always loved staying here. Staff were friendly and helpful. Rooms are beautiful and clean with great views. Buffet was enjoyable and yummy. Definitely will be staying here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Hyeran

Liked: Cleanliness, staff & service, property conditions & facilities
I can just remark on the breakfast buffet and the room condition because I only stayed for one night and we checked in late and out early. The hotel personnel is knowledgeable and amiable, and the establishment is tidy and well-maintained. They provide a great breakfast buffet, which is a great perk for travelers who are always on the go and must depart early.
Stayed 1 night in Jan 2025

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Very friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Judy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kim-Trang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly attentive staff who noticed that a member of our group of 16 had a birthday during our stay and offered to provide a small cake for a quick celebration. It made her day that much more special. I'm not a fan of the open bathroom, but the rooms were spacious, the breakfast excellent, and the decor is nice. Hotel provided transfers were also a good value. We all liked staying there and would do so again. Also would recommend to others.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays from our entire trip across Vietnam! Excellent room, customer service, and breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Son

Stayed 1 night in Dec 2024

10/10 Excellent

Quang

Traveled with group
Liked: Cleanliness, staff & service
Staff was great.
Stayed 1 night in Jan 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place
good place good food
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

Thao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with large rooms, great breakfast buffet and very nice, friendly and courteous staff. We will definitely stay here again when we’re back in Hue.
Stayed 1 night in Dec 2024

10/10 Excellent

vylynh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indochine is a 5-star heritage hotel with amazing and helpful staff. The breakfast offered was very good and the restaurant has excellent international dishes and desserts. Compliments to the chef for preparing delicious chocolate souffles for me 3 times in a row, in addition to many other great dishes. Ngoc, who worked in the main dining room, was very helpful and offered excellent customer service. My mom adored her and had the highest praises for Ngoc. We felt very welcomed during check-in and were offered welcome drinks. Julia checked us in and also checked us out. She was warm, friendly, and very gracious. Overall, our stay was great. The staff really elevated our experience and we appreciate them so very much. The spa was very relaxing and my massage was so wonderful. Frankly, if it weren’t for the staff, my ratings for this hotel might not have been as high because the hotel could use some new carpeting. It looked a little tired on the surface.
Stayed 2 nights in Dec 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

JaeJun, Denver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and room for foreigners.
Stayed 1 night in Dec 2024

10/10 Excellent

Mary-Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel! We had a wonderful stay and can't recommend the Indochine Palace high enough. Every single member of staff was so friendly and helpful. The room was gorgeous and luxurious and there are welcoming places to eat and lounge with a cocktail. On our last night a fabulous jazz combo played a selection of Christmas songs - terrific musicians and a lovely vocalist. Thank you to the whole team at Indochine Palace for a magical stay. We will be back for sure!
Stayed 3 nights in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Staff attention to service and detail was excellent. Facilities were first class. Location was not the best for touristic activities.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Stayed 1 night in Nov 2024

10/10 Excellent

pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le séjour s'est très bien passé Tout était excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, comfortable hotel. The room was big and well laid out. The staff were pleasant and helpful. We left early for the airport, and they pack us each a breakfast bag to take with us.
Stayed 2 nights in Nov 2024

10/10 Excellent

Patrick, San Antonio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeds every expectation. Immaculately clean and spacious rooms in the Western style. The buffet in the morning is ample. The restaurant does not serve Vietnamese food.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, conveniently located
Stayed 1 night in Nov 2024