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Jade Hotel

3.0 star property

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Photo gallery for Jade Hotel

Front of property
Rooftop terrace
Hallway
Family Quadruple Room | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Gym
  • Bar
  • Room service
  • Parking included
$25
includes taxes & fees
Nov 19 - Nov 20

Explore the area

View in a map
43 Hung Vuong str, Hue
  • Place, Truong Tien Bridge
    ‪7 min walk‬
  • Place, Dong Ba Market
    ‪17 min walk‬
  • Place, Imperial City
    ‪4 min drive‬
  • Airport, Hue (HUI-Phu Bai Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room, No Windows

Standard Double Room, No Windows | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Standard Double Room, No Windows

  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

View from room

Superior Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 205 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Double or Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 241 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Triple Room

Family Triple Room | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Family Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • 5 bedrooms
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Family Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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4.5 out of 5, Wonderful, 18 reviews
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About this property

Jade Hotel

3-star Hue hotel, connected to a rail/subway station in Hue City Centre
A restaurant, a 24-hour health club, and a bar/lounge are available at this hotel. Free WiFi in public areas is provided, as well as free valet parking, a free cruise terminal shuttle, and a free manager's reception. Additionally, a rooftop terrace, a 24-hour business center, and a coffee shop/cafe are onsite.
Jade Hotel offers 30 shared accommodations, which are air-conditioned, accessible via exterior corridors, and feature minibars and safes. Pillowtop beds feature down comforters. 40-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads. Bathrooms are also outfitted with slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary manager's reception on select days. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center, meeting rooms, and coworking spaces. Event facilities measuring 646 square feet (60 square meters) include conference space. This Baroque hotel also offers a 24-hour health club, a rooftop terrace, and a library. For a surcharge, the property provides an airport shuttle (available 24 hours), a beach shuttle, and a train station drop-off service. Complimentary covered self parking and covered valet parking are available on site. A total renovation of this property was completed in November 2024.

Jade Hotel has designated areas for smoking.

A complimentary manager's reception is offered on select days.
Jade Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Beach shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 9:30 AM for a fee: VND 100,000 for adults and VND 50,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free manager's reception (select days)
  • Private picnics

Things to do

  • 24-hour health club
  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Boat tours
  • Books
  • Cooking classes
  • Library
  • Paddleboard
  • Personal motorized watercraft
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • Children's dinnerware
  • Crib (surcharge)
  • Free babysitting
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 646 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a provincial park
  • On a river
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible shuttle
  • Accessible train station shuttle
  • Area rugs in public areas
  • Elevator (45 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Low-height bed
  • Low-height counter and sink (45 inches high)
  • Low-height desk (46 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 2,024 buildings
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Baroque architecture
  • Built in 2024
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Renovated entire property - November 2024
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Cleaning supplies
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Microwave on request
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Printer
  • Safe
  • Shared accommodations
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer to the property via Shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the ferry terminal, train station, and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 14 days prior to check-in
Guests driving to the property should contact this property in advance (e.g., directions)
Guests should be aware that cats and 2 dogs reside at this property

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for VND 150000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Valentine's Day (February 14) Gala Dinner per adult: VND 200000
  • Valentine's Day (14 February) Gala Dinner per child: VND 100000 (from 10 to 15 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately VND 100000 for adults and VND 50000 for children
  • Airport shuttle fee: VND 250000 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: VND 150000.0 per night
  • Laundry fee: VND 1 per day
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Property is located within an airport and access is restricted to airport travelers only
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
Masks are required at the property for guests without COVID-19 vaccination
Property Registration Number 11234273

We should mention

A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jade Hotel Hue
Jade Hue
Jade Hotel Hue
Jade Hotel Hotel
Jade Hotel Hotel Hue

Jade Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 213 out of 336 reviews
Rating 8 - Good. 103 out of 336 reviews
Rating 6 - Okay. 13 out of 336 reviews
Rating 4 - Poor. 5 out of 336 reviews
Rating 2 - Terrible. 2 out of 336 reviews

9.2/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tinh, sudbury

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and breakfast was wonderful. Location was nice to walk to night market street, restaurants, mall and citadel (just over 1 km). We walked everywhere. Staff was helpful and very attentive.
Stayed 1 night in Aug 2025

8/10 Good

Peggy

Stayed 2 nights in Aug 2025

10/10 Excellent

Norm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic time at Jade Hotel. Alice and Miss Lam in reception were amazing, very friendly and helpful. All staff were great. Convenient location, walkable to many attractions. My bed was so comfortable with nice pillows as well. The rain shower worked very well, the A/C worked well and TV had many English Movies. I will definitely stay again next time in Hue. Thank you all at Jade
Stayed 3 nights in Jul 2025

4/10 Poor

Thuan, Portland

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Gia Lac

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay, excellent servand great location

Amazing service, really nice attention to all our needs
Included breakfast
Stayed 4 nights in Jul 2025

10/10 Excellent

Jimmy

Liked: Staff & service
Stayed 5 nights in Apr 2025

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from the staff was exceptional!!!! Definitely worth coming back Only quirk I have is that the hotel also has the key card electric lockout. This should be something that Expedia should identify. It’s a difference maker
Stayed 1 night in Apr 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was really good, staff very helpful.. the only minus was the Wi-Fi signal a little bit weak
Stayed 2 nights in Apr 2025

8/10 Good

Cate

Liked: Staff & service, property conditions & facilities
Pretty basic, but clean. The only problem is the hot water is iffy. Multiple times the water ran cold during a shower.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was immaculate. Staff was friendly.
Stayed 1 night in Mar 2025

6/10 Okay

Nell

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

RICHARD

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great small hotel, excellent staff.

Hotel is well located. We arrived very early so rooms not ready but you could leave your luggage and have a shower. Twin rooms were clean with all things you would need. Breakfast was a choice of eggs, fruit, juice and coffee, all good. The staff were a delight, always eager to help and very kind. A great little hotel for the money. Thank you all
Stayed 3 nights in Mar 2025

10/10 Excellent

Margit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right in old Hanoi
Stayed 2 nights in Mar 2025

10/10 Excellent

sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not available for the first night as a guest was unwell and overstayed. The staff found us another hotel, we were disappointed as it was not as nice as Jade. They then made it up to us with a free bf and reimbursed the difference in the hotel payments. We had some issue with our transport to our next destination not turning up. The staff went above and beyond to help us try and sort it out and eventually booking someone else. The hospitality was above and beyond!!!
Stayed 3 nights in Mar 2025

6/10 Okay

KIEM, San Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower has no door. Toilet seat is very loose.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

donna, Kelowna

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service, excellent breakfast, comfortable rooms, quiet, convenient location. Roses for international women’s day ❤️
Stayed 1 night in Mar 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La mejor opción

Muy amables, excelente ubicación, nos ayudaron a resolver todo lo que necesitamos, lavandería, tours, nos prestaron un baño para prepararnos ya que llegamos muy temprano. Excelente!
Stayed 1 night in Feb 2025

8/10 Good

Nam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Feb 2025

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
The location was excellent for dining options, the big market and night life (busy, lively and so much fun). The hotel is very clean and service was great. Staff were super friendly and extremely helpful in providing info with respect to pretty much everything Hue has to offer. We would definitely stay here again and highly recommend it.
Stayed 4 nights in Feb 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfasts, a choice of western or Vietnamese food. Super friendly staff who helped organize our onward travel. They also offered to cook a light diet for my husband when he arrived feeling unwell. A good location 20 mins walk from the Citadel. I would definitely stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic! Must stay in Hue

Jade Hotel is SUPERB. The price was fantastic, the room was comfortable and clean and the staff were some of the friendliest we have come across during our trip. The hotel is perfectly located to explore Hue on foot and served us a delicious breakfast, even preparing us something to take for our early train on the day of check out. Could not recommend more!
Stayed 2 nights in Feb 2025

10/10 Excellent

Oliver

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with very friendly staff and comfortable amenities. Would definitely recommend to anyone visiting Hue.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Staff very helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

mickey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Very nice clean room, very friendly and helpful staff. Good location.
Stayed 2 nights in Jan 2025