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Jade Hotel

3.0 star property

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Photo gallery for Jade Hotel

Family Quadruple Room | Down comforters, minibar, in-room safe, desk
Reception
Point of interest
Rooftop terrace
Hallway

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Room service
  • Parking included
  • 24/7 front desk

Explore the area

Map
43 Hung Vuong str, Hue, Thua Thien-Hue
  • Truong Tien Bridge
    ‪6 min walk‬
  • Nguyen Dinh Chieu Walking Street
    ‪6 min walk‬
  • Hue Night Walking Street
    ‪6 min walk‬
  • Hue (HUI-Phu Bai Intl.)
    ‪15 min drive‬

Room options

View all photos for Family Triple Room

Family Triple Room | Down comforters, minibar, in-room safe, desk

Family Triple Room

  • 280 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Double Room

Down comforters, minibar, in-room safe, desk

Superior Double Room

  • 205 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Down comforters, minibar, in-room safe, desk

Family Quadruple Room

  • 280 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Double Room, No Windows

Standard Double Room, No Windows | Down comforters, minibar, in-room safe, desk

Standard Double Room, No Windows

  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Down comforters, minibar, in-room safe, desk

Deluxe Double or Twin Room

  • 241 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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4.8 out of 5, Exceptional, (78)
The price is $56
per night
$60 total
includes taxes & fees
Mar 9 - Mar 10
Jade Scene Hotel

About this property

Jade Hotel

3-star Hue hotel, connected to a rail/subway station in Hue City Centre
This hotel features a restaurant, a bar/lounge, and a rooftop terrace. Free WiFi in public areas, free valet parking, and a free cruise terminal shuttle are also provided. Other amenities include a coffee shop/cafe, a business center, and a meeting room. Change of towels is available on request.
Jade Hotel offers 30 air-conditioned accommodations with minibars and safes. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads. Bathrooms are also outfitted with slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center, a meeting room, and coworking spaces.

Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a rooftop terrace, a library, and a vending machine. For a surcharge, the property provides an airport shuttle (available 24 hours), a beach shuttle, and a train station drop-off service. Complimentary self parking and valet parking are available on site. A total renovation of this property was completed in November 2024.

Jade Hotel has designated areas for smoking.

Local cuisine breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Jade Hotel has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Beach shuttle (surcharge)
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: VND 50,000 for adults and VND 50,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • Bicycle rentals
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Library
  • Paddleboard
  • Shopping mall
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Coworking space
  • Meeting room

Outdoors

  • In a provincial park
  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Accessible train station shuttle
  • Elevator (45 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Low-height bed
  • Low-height desk (46 inches high)
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 2,024 buildings
  • 6 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - November 2024

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • 20 private bathrooms
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or hydromassage showerhead
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 200000

Special check-in instructions

This property offers transfers from the ferry terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately VND 50000 for adults and VND 50000 for children
  • Airport shuttle fee: VND 250000 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: VND 200000 (subject to availability)
  • Laundry fee: VND 1 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 11234273

Property is also known as

Jade Hotel Hue
Jade Hue
Jade Hotel Hue
Jade Hotel Hotel
Jade Hotel Hotel Hue

Jade Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 187 out of 300 reviews
Rating 8 - Good. 97 out of 300 reviews
Rating 6 - Okay. 11 out of 300 reviews
Rating 4 - Poor. 3 out of 300 reviews
Rating 2 - Terrible. 2 out of 300 reviews

9.2/10

Cleanliness

9.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shanna

Stayed 2 nights in May 2024

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Katerina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff members, very helpful, they recommended many good places to visit at eat at. We had to leave early in the morning before the breakfast started and they packed us a breakfast to go which was excellent and not expected at all.
Stayed 1 night in Mar 2024

8/10 Good

Anthony

Traveled with partner
Nice little budget hotel centrally located, friendly and helpful staff, near the Perfume river and walking street..lots of eateries, clothing and footwear stores. Rooms are spacious and clean, mattresses very comfy. A/C is quiet and efficient, large rooms with fridge and flatscreen cable TV. Only drawback is no elevator so if you have a lot of luggage ask for a room on the 1st floor. Highly recommended for short stays.👍👍
Stayed 1 night in Mar 2024

4/10 Poor

Anthony

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We loved the front office staff, but you get what you pay for and it isn’t a bargain. My wife, as she daily reminds me, had her favorite night shirt stolen out of our room. The sink empties into an open drain. We did sleep well.
Stayed 6 nights in Feb 2024

8/10 Good

Maurice, Winnipeg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for budget-minded travellers. Where it stands high is service. Amazing staff, who were friendly, genuine and wanting to make sure we felt valued as guests. We would definitely come back to stay at Jade.
Stayed 2 nights in Feb 2024

8/10 Good

Garth

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

Angela

Traveled with group
Disliked: Staff & service
Limited staff so the room was not cleaned during the day for 2 days. Spider nests around the windows
Stayed 6 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hospitality
They welcomed me and make me feel like at home with all their kind hospitality.
Stayed 1 night in Dec 2023

10/10 Excellent

Myhau

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

James

Stayed 1 night in Nov 2023

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like family
Ive have never left a review for a hotel before, but i had to after the incredible experience i had here. On the second day there was a flash flood in the city, and we were essentially stuck in the hotel. The staff went above and beyond to make sure we were looked after, in addition to breakfast they brought lunch,dinner and snacks and when i asked after the cost they simply said "at times like this we are family". In order to leave the hotel, staff members waded through flood waters to flag down boats so we could leave the area and catch the taxi they had arranged for us. Thank you for make the best of unbelievable situation!
Stayed 2 nights in Nov 2023

6/10 Okay

Olivia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is very basic and falling apart in some areas however the hotel is clean and the rooms are nice with a lovely sea view as is on the sea front. Staff were helpful and breakfast provided (pancakes etc.) set us up for the day.
Stayed 1 night in Sep 2023

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hue Stay
Stay was fantastic, staff were very friendly & helpful. Hotel was very clean. Only thing, hotel needs a lift instead of stairs currently.
Stayed 2 nights in Aug 2023

8/10 Good

Henry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean and nice. The staffs are very polite and friendly. However, they only help you to bring your luggage up when you arrive but they did not help you to bring your luggage down using stair (property has no elevator). Also, you have to leave your room key with the receptionist every time you go out (this is the first time a hotel has this policy and make us uncomfortable for our belonging)
Stayed 1 night in Jun 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good sized room. Customer service was excellent.
Stayed 5 nights in Apr 2023

10/10 Excellent

pablo

Liked: Staff & service, amenities, property conditions & facilities
The staff were very welcoming and helpful. They made my stay at the hotel very pleasing.
Stayed 2 nights in Apr 2023

10/10 Excellent

Thang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located centrally, close to everything you want to explore in Hue city and the staff is amazing, super friendly and nice!
Stayed 3 nights in Feb 2023

10/10 Excellent

Albert

Stayed 4 nights in Dec 2022

10/10 Excellent

Le

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant short stay for me. Staffs are polite, welcoming, and friendly. I would recommend Jade Hotel to any tourists and travelers!
Stayed 1 night in Feb 2022

8/10 Good

SURESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive and friendly. The hotel is in decent condition but it's not modern, or immaculate if that's what you're looking for. It's dated, clean, and friendly. I'd stay again. Also, I was on a motorcycle and they offered to store it indoors overnight. Very nice.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to said it is a friendly hotel. All staff ready to help you when you need something. They always smiling.
Stayed 9 nights in Jan 2020

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious rooms, no elevator.Overall good
Stayed 1 night in Dec 2019