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Mondial Hotel Hue

4.0 star property

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Photo gallery for Mondial Hotel Hue

Outdoor pool, pool umbrellas, sun loungers
Minibar, in-room safe, desk, soundproofing
Gym
View from room
Deluxe Double Room, Garden View | Minibar, in-room safe, desk, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Spa
  • Parking included

Explore the area

Map
17 Nguyen Hue Street, Hue, Thua Thien-Hue, 10000
  • Ho Chi Minh Museum
    ‪4 min walk‬
  • Nguyen Dinh Chieu Walking Street
    ‪14 min walk‬
  • Truong Tien Bridge
    ‪2 min drive‬
  • Hue (HUI-Phu Bai Intl.)
    ‪16 min drive‬

Room options

View all photos for Superior Twin Room, City View

View from room

Superior Twin Room, City View

  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Panoramic Suite, River View

Panoramic Suite, River View | Minibar, in-room safe, desk, soundproofing

Panoramic Suite, River View

  • 699 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, City View

Minibar, in-room safe, desk, soundproofing

Deluxe Room, City View

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Deluxe Double Room, Garden View

In-room dining

Deluxe Double Room, Garden View

  • 430 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Garden View

Deluxe Twin Room, Garden View | Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room, Garden View

  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Double Room, City View

Minibar, in-room safe, desk, soundproofing

Superior Double Room, City View

  • 376 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Mondial Hotel Hue

4-star Hue hotel, connected to a shopping center in Hue City Centre
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and 2 coffee shops/cafes are onsite.
Mondial Hotel Hue offers 99 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA has 6 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

In addition to a full-service spa, Mondial Hotel Hue features an outdoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 3229 square feet (300 square meters) include conference space. This business-friendly hotel also offers a fitness center, spa services, and a terrace. Guests can use the outdoor pool and health club at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Mondial Hotel Hue has designated areas for smoking.

A complimentary manager's reception is offered each day.
PERFUME RIVER RESTAURANT - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open 24 hours.
LOBBY LOUNGE - Overlooking the garden, this lobby lounge specializes in Regional cuisine and serves brunch, lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open 24 hours. Open daily.
Mondial Restaurant - This restaurant serves brunch, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 6:00 AM to 10:00 AM for a fee: VND 150,000 for adults and VND 120,000 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • LOBBY LOUNGE
  • Mondial Restaurant
  • PERFUME RIVER RESTAURANT

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3,229 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges VND 1 for credit card payments
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 500000.0 per night

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately VND 150000 for adults and VND 120000 for children
  • Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 400000 (one-way), (up to 18 years old)
  • Rollaway bed fee: VND 500000.0 per night
  • Credit card charges are subject to a surcharge of VND 1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

No pets and no service animals are allowed at this property
Set meals are served in guestrooms only (no menus or public dining)
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mondial Hotel Hue Hue
Mondial Hotel Hue
Mondial Hue
Mondial Hue Hotel
Mondial Hotel Hue Hotel
Mondial Hotel Hue Hotel Hue

Mondial Hotel Hue Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 89 out of 183 reviews
Rating 8 - Good. 66 out of 183 reviews
Rating 6 - Okay. 21 out of 183 reviews
Rating 4 - Poor. 5 out of 183 reviews
Rating 2 - Terrible. 2 out of 183 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were super helpful and spoke good English. Would 100% stay again. Great breakfast. Pool area nice. Big room.
Stayed 3 nights in Nov 2024

8/10 Good

Maithanh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room door is hard to close, need to pull/push a little bit hard. Minor renovation will make it much better. Otherwise, it's a good place.
Stayed 1 night in Sep 2024

10/10 Excellent

Silviu, Toronto

Liked: Cleanliness, staff & service, amenities
A bit old but good for the money
Stayed 1 night in Sep 2024

10/10 Excellent

TUAN THANH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Good.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

ELIZABETH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly helpful staff. Good breakfast.
Stayed 4 nights in Jun 2024

4/10 Poor

Chelsea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend
Really disappointed with my stay here, hotel looks stunning in pictures but it's very old and dated and the rooms need a lot of tlc. The bedding and pillows were stained. There was rubbish under the bed. The head board and chairs look like they've been around longer than me. The shower was the worst I've ever used and the tv is old with no option for any apps, which isn't ideal when you are from the UK. I booked a later bus to leave today and ended up just paying 5 times the price for a taxi as the pool was also out of service. I had originally booked this hotel with the plan to chill at the pool on my last day for a few hours before i left but this was not possible. Checking in was a bit awkward where you were asked to go sit down while they did what they had to do. Was also told to confirm the price I paid which was a bit odd. The walls are also paper thin so both days during my stay I was woken around 5.30-6am with guests talking or walking through the halls for breakfast. Location is also pretty poor, about 25-30 minute walk from centre. The concierge was lovely but other than that really poor experience. Was my 6th hotel that I've stayed in during this trip and was a real let down.
Stayed 2 nights in Jun 2024

8/10 Good

loc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy room and convenient.
Stayed 2 nights in May 2024

10/10 Excellent

Donald

Stayed 2 nights in May 2024

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with very good buffet style breakfast. There weren’t a lot of dining options in the immediate area but the staff gave excellent recommendations for restaurants that were a short taxi drive away. Quite close to the Imperial City as well.
Stayed 1 night in May 2024

8/10 Good

Thao

Stayed 1 night in May 2024

8/10 Good

Nathalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but not walkable distance to sites and restaurants
Stayed 2 nights in May 2024

10/10 Excellent

BORIBAUR, Noisy-le-Grand

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very nice. The room is spacious. The flooring in the room needs renovation. The bed need a mattress pad to make it more comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night in Hue
Great stay nice room on 8th floor but could be a little noisy from footsteps above in restaurant. Food was nice and restaurant suited western tastes and offered knives and forks for us untrained with chop sticks.
Stayed 1 night in Jan 2024

10/10 Excellent

Kieran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mondial Hotel Hue is a lovely hotel, and we enjoyed our stay very much. We are especially grateful for the help they provided when I suffered a medical episode and needed to go to hospital for several days - no ask was too big, they asked my partner about my health whenever they saw her, and they were very welcoming when I returned. Cannot recommend their service highly enough!
Stayed 2 nights in Dec 2023

10/10 Excellent

TAKAFUMI

Liked: Cleanliness, staff & service, property conditions & facilities
Located in walk distance from Hue station, old but clean and well maintained facilities. Staffs were the best I've ever met in Vietnam.
Stayed 1 night in May 2023

6/10 Okay

rebecca

Traveled with partner
Liked: Cleanliness, staff & service
Hotel was fine. It was an old hotel that could use an update. But great location. Good big room. Overall a good stay
Stayed 3 nights in Mar 2023

10/10 Excellent

Judy

Stayed 1 night in Mar 2023

6/10 Okay

Mamie

Liked: Cleanliness

6/10 Okay

Mark

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Very dated. Seems to be used solely for overnight bus bookings. Very big beds, looks much better in photos than in real life. Very large rooms and beds. Had a pleasant stay

4/10 Poor

Sharon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is old. The bed was very hard and the bathroom ceiling had mold. On a good note, breakfasts were exceptional and staff very friendly. The hotel was also in a good location.
Stayed 2 nights in Nov 2022

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 1 night in Jul 2020

6/10 Okay

Sophia

Traveled with family
Disliked: Staff & service, property conditions & facilities
Okay but not the best
The place was very tired and the reception staff no welcoming. The rooms were okay but not worth the money. The dining room staff were so lovely and helpful so not all bad. I think that this place needs a revamp and it would be alot nicer.
Stayed 1 night in Mar 2020