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Rosaleen Boutique Hotel

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Terrace/patio
Senior Deluxe Double, City View | 1 bedroom, pillowtop beds, minibar, in-room safe
Seasonal outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas
Cafe
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast included
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

Map
36 Chu Van An Street, Phu Hoi Ward, Hue

Room options

View all photos for Senior Deluxe Double, City View

Senior Deluxe Double, City View | 1 bedroom, pillowtop beds, minibar, in-room safe

Senior Deluxe Double, City View

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | 1 bedroom, pillowtop beds, minibar, in-room safe

Family Suite

  • 484 sq ft
  • City view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Large Twin Beds

View all photos for Superior Double Room, City View

Superior Double Room, City View | 1 bedroom, pillowtop beds, minibar, in-room safe

Superior Double Room, City View

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, City View

1 bedroom, pillowtop beds, minibar, in-room safe

Deluxe Twin Room, City View

  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Senior Deluxe Twin, City View

Senior Deluxe Twin, City View | 1 bedroom, pillowtop beds, minibar, in-room safe

Senior Deluxe Twin, City View

  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, City View

1 bedroom, pillowtop beds, minibar, in-room safe

Deluxe Double Room, City View

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room, City View

Deluxe Triple Room, City View | 1 bedroom, pillowtop beds, minibar, in-room safe

Deluxe Triple Room, City View

  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Superior Twin Room, City View

1 bedroom, pillowtop beds, minibar, in-room safe

Superior Twin Room, City View

  • City view
  • Sleeps 3
  • 2 Large Twin Beds

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About this property

Rosaleen Boutique Hotel

Hotel in Hue City Centre
This hotel features a restaurant, a bar/lounge, and a poolside bar. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a sauna, and a conference center are onsite.
Rosaleen Boutique Hotel offers 56 air-conditioned accommodations with fireplaces and minibars. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rosaleen Boutique Hotel features a sauna and a seasonal outdoor pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. This business-friendly hotel also offers a library, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Rosaleen Boutique Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Aroma - This restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Aroma

Things to do

  • Bicycle rentals
  • Books
  • Library
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Low-height door lock
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Desk
  • Fireplace
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 450000.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 290000 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: VND 450000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Property Registration Number 3300342088

We should mention

The seasonal pool will be open from January to December
Pool access available from 7:00 AM to 9:00 PM
No pets and no service animals are allowed at this property
Children under 10 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hotel New Star
Rosaleen Boutique Hotel Hue
New Star Hotel Hue
New Star Hue
Rosaleen Boutique Hue
Rosaleen Boutique
Rosaleen Boutique Hotel Hue
Rosaleen Boutique Hotel Hotel
Rosaleen Boutique Hotel Hotel Hue

Rosaleen Boutique Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 28 out of 62 reviews
Rating 8 - Good. 24 out of 62 reviews
Rating 6 - Okay. 5 out of 62 reviews
Rating 4 - Poor. 3 out of 62 reviews
Rating 2 - Terrible. 2 out of 62 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rosaleen
Helpful friendly staff. Great location.
Stayed 3 nights in Feb 2023

8/10 Good

Tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel with lots of bars and restaurants nearby within walking distance. There is a pool. We did not have breakfast at the hotel but there is a coffee shop with pastries right next door. If you are light sleepers, the noise from the bars coukd be disturbing but it didn't bother us with windows shut. The staff were friendly.
Stayed 1 night in Oct 2022

10/10 Excellent

Charles, Pompano Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, respectful and very efficient. A great experience and I recommend it highly! Very clean and perfect location.
Stayed 13 nights in Aug 2022

10/10 Excellent

Hung

Liked: Cleanliness, staff & service, room comfort
Thank you
Great experience!
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great location
Lovely hotel. Amazing customer service. Unfortunately the hotel is getting old and suffeting a damp problem. The bed linen was damp as were our clothes stored in the wardrobe. The hot water only has enough for one shower. You then have to wait 30 minutes for it to heat up.
Stayed 3 nights in Jan 2020

10/10 Excellent

Flexan Mars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST HOTEL IN VIETNAM (for the price range)
Best hotel in Vietnam. We spent 1 week in HCMC, 4 nights in Miu Ne, 5 days in Hanoi, a night in Danang and a night in Hue. This property is the best. We wish we spent more time in HUE and at this specific property. All hotels were roughly the same price and for the price range this is certainly the best. Helpful staff, amazing food, comfortable beds, spacious room (507) our private lift, and great facilities. Will definitely go back to this property again. Shout out to Mia at Aroma restaurant in the same property, very well trained and very attentive. I usually see the faults of properties when we check in and this one didn’t have any of those. The staff are truly professional and the property has well maintained rooms.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Room had balcony overlooking main waking streets. Large bathroom with hot water. Staff very friendly. However, beds are rreally soft, extra bed ws just two mattresses on the floor and breakfast was very odd selection. Room dfloor was also dirty and there is a lack of sockets for foreigners as the sockets provided are too cose two plug in adaptors next to each other.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Ideally located and helpful staff. Good rooms , walking distance to harbour and citadel. Lively neighbourhood
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

kean weng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth the money spent
a good stay and excellent staff services
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were professional. Pool and room are superb. Will come again.
Stayed 2 nights in Feb 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, central within the walking streets, there are lots of options for food and drink on the doorstep (including vegetarian and vegan :-) The staff are very welcoming and friendly, especially Kim Ann, Nhi and Thu Y who helped us with booking taxis and day trips to the nearby tombs (trips to the tombs and citadel can all be arranged and paid for at the end of your stay) The bed was very comfortable and dispite the hotel wing in a lively area, things quieten down after midnight. Our room on the 7th floor had a balcony and a great view over the nearby football stadium and surrounding streets If we were ever passing through Hue again we would stay here. Thanks to all the staff for making us feel so welcome.
Stayed 4 nights in Dec 2018

10/10 Excellent

Russel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was a great find. All four of us were very satisfied with each of our rooms. The staff was very helpful and friendly from check in to check out. Special mention to Ms. Ngoc and Ms. Thrang (I hope I spelled her name correctly). I liked that there is a patio you can sit out on for each room. Laundry was done and returned as promised. The hotel threw a Christmas party our second evening there complete with Christmas caroling by the staff and guests. Snacks and drinks were served. It rained while we were there and the hotel provided umbrellas for the guests to use. The location on the south side of the river appear to be pretty centralized. The Citadel is a short ride or walk across the river. Plenty of restaurants were nearby. We didn’t get to try out the pool due to rain but it looked inviting. I do recommend this hotel.
Stayed 3 nights in Dec 2018

10/10 Excellent

Ian, Hue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a nice city hotel close to everything the room was excellent had everything you needed and the staff was very friendly and courteous breakfast was very good the only downside was a lot of group tours Made breakfast rather hectic
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
I left my phone charger in room after checkout. We stored our luggage for a few hours before our flight and found it in one of my shopping bags! Thanks heaps :)
Stayed 1 night in Nov 2018

8/10 Good

Soraya, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located. Pool nice. Was on the 6th floor so didn't hear the noise on the street but this can be a problem on lower floors. Breakfast not so great.
Stayed 1 night in Oct 2018

10/10 Excellent

Lucy, Noosa Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel centrally located Nice pool area staff very helpful and friendly
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Central hotel with swimming pool
Great location, comfortable room. Rooftop swimming pool. A 3 star rating is appropriate as the hotel is in need of some renovation as it is a little tired. But it is still very comfortable in a central location.
Stayed 3 nights in Aug 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are not friendly
Breakfast Buffet was awful and the room we stay was so smelly.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Lovely hotel
Very nice hotel. Just one thing I saw ants crawling around the lamp and the bed and they changed the room the following day. But it was bed bug. My first time :/ Otherwise everything else was good. I'd love to come back.
Stayed 2 nights in Jun 2018