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White Lotus Hue Hotel

4.0 star property

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Massage
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Deluxe Room, River View | In-room safe, desk, blackout drapes, soundproofing
Family Suite, River View | Living area | 40-inch Smart TV with satellite channels, TV
Spa

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa
  • Parking included

Explore the area

Map
05-07 Hoang Hoa Tham, Phu Nhuan Ward, Hue, Thua Thien - Hue, 530000
  • Truong Tien Bridge
    ‪4 min walk‬
  • Dong Ba Market
    ‪14 min walk‬
  • Imperial City
    ‪2 min drive‬
  • Hue (HUI-Phu Bai Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed, Mountain View

Superior Room, 1 Queen Bed, Mountain View | In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 Queen Bed, Mountain View

  • 237 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, River View

Studio, River View | In-room safe, desk, blackout drapes, soundproofing

Studio, River View

  • 592 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, River View

Family Suite, River View | In-room safe, desk, blackout drapes, soundproofing

Family Suite, River View

  • 592 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Connecting Double Room River View

Connecting Double Room River View | In-room safe, desk, blackout drapes, soundproofing

Connecting Double Room River View

  • 527 sq ft
  • River view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room, River View

Deluxe Room, River View | In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, River View

  • 291 sq ft
  • River view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About this property

White Lotus Hue Hotel

4-star hotel in Hue City Centre
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
White Lotus Hue Hotel offers 86 air-conditioned accommodations with safes and complimentary bottled water. 40-inch Smart televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries, and hair dryers. This Hue hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
In addition to a full-service spa, White Lotus Hue Hotel features an outdoor pool and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center. This business-friendly hotel also offers a fitness center, spa services, and a terrace. Complimentary self parking is available on site.

White Lotus Hue Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.
La Sen Restaurant - This restaurant specializes in local and international cuisine and serves breakfast only.
Sen Restaurant - This restaurant specializes in local and international cuisine and serves lunch and dinner. Open daily.
LOTUS HOUSE COFFEE - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Sen Restaurant
  • LOTUS HOUSE COFFEE
  • Sen Restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 500000.0 per day

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: VND 500000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

White Lotus Hue Hotel Hue
White Lotus Hue Hotel Hotel
White Lotus Hue Hotel Hotel Hue
White Lotus Hotel Convention Center

White Lotus Hue Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 79 out of 115 reviews
Rating 8 - Good. 24 out of 115 reviews
Rating 6 - Okay. 7 out of 115 reviews
Rating 4 - Poor. 5 out of 115 reviews
Rating 2 - Terrible. 0 out of 115 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great experience and place to stay in Hue. I highly recommend. The only thing I would like to change is the stability of the WIFI, as it came in and out throughout the day.
Stayed 8 nights in Dec 2024

10/10 Excellent

Lupe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Safe and walkable to restaurants, bridge, Citadel (forbidden city). Staff is friendly and helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Quan

Stayed 1 night in Oct 2024

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay at this hotel and excellent welcome with great info while waiting for our room. As we were early they assist us finding a car and driver to see the tombs. Oir penthouse room had amazing view and the breakfast buffet is fantastic. Overall a very nice hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel- good price whilst feeling very luxur!
Very fussy when comes to hotels…White Lotus didn’t disappoint. Felt very luxurious, room well-equipped, not overly large but perfect for a city break. Everything super clean and organised, bed and pillow super comfy. Toothbrush, cotton pad and buds, comb, shower cap all supplied. First hotel to see conditioner as well as shower gel and shampoo. Water pressure could do with a bit of a ramp up and shower head holder was a little loose but just a couple of bits of feedback for management to look into. I have long hair and didn’t make things too difficult or detract from overall stay. Staff super kind and friendly. Breakfast mainly Asian but they do whip up a lovely breakfast omelette and lots of croissants/pastries if want more of a Western brekkie. Ate in hotel 2 nights as husband upset tummy (not from hotel). Obviously higher priced than outside and i would say food was average to good. Good Western options but i enjoy Asian food for dinner and felt a tiny bit disappointed wasn’t more variety or a homemade type feel. However, staff absolutely lovely!!! Gym wasn’t huge but perfectly adequate for a morning workout. Lovely rooftop bar, great view. So though i may have mentioned a few areas for improvement we had an awesome stay and I wouldn’t hesitate to stay again!!
Chicen and mushroom stirfry
Spring rolls
Poolside tabel for dinner
Rooftop bar view
Stayed 2 nights in Oct 2024

6/10 Okay

Donald, Alba

Liked: Cleanliness, staff & service
From check-in to check out, everything was wonderful with this hotel. The staff were very very friendly. The breakfast buffet was one of the best I've seen. Also close enough to walk to the market
Stayed 2 nights in Oct 2024

10/10 Excellent

vigier

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Top hôtel
Superbe hôtel avec un excellent service. Très beau bar au bord de la piscine avec très belle vue. Excellent spa. Chambres un peu petite mais très bien équipées. Superbe adresse
Stayed 2 nights in Sep 2024

8/10 Good

Quoc

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great food selection and quality
Stayed 1 night in Jul 2024

10/10 Excellent

Graham

Stayed 2 nights in Jul 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at White Lotus Hue Hotel. The facilities were amazing, staff were so helpful and dining options were great. Cam on!
Stayed 2 nights in Jul 2024

10/10 Excellent

Charlie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel, Staffs were great, breakfast buffet had so many dishes to choose. My kids loved the pool and room had an excellent view of the Truong Tien bridge. We will stay at this hotel again.

10/10 Excellent

Charlie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very clean and nice and close to Truong Tien bridge. Staffs were very friendly and helpful. Breakfast buffet had all kinds of food and delicious.
Stayed 2 nights in Jun 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
We upgraded to a room with a view of the river which was nice. Room was comfortable and a good size. The shower lacked pressure and at times hot water which is really disappointing. Buffet breakfast was average. There was foam beads in the pool which thet tried to clean when I mentioned it to the staff.
Stayed 4 nights in May 2024

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff customer service needs improvement.
Not to so good. The staff does not smile much at customers. Also, there is a lack of hospitality. The food is not good, and the bread is not tasty. The coffee is also tasteless.
Stayed 2 nights in May 2024

10/10 Excellent

Thien

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staffs are very friendly and helpful.
Stayed 3 nights in Apr 2024

4/10 Poor

Thanh

Stayed 2 nights in Apr 2024

4/10 Poor

Hong

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
This is my second stay at the White Lotus. The room is awesome and the bed is extremely comfortable. The Staff is friendly and eager to make your stay pleasant.
Stayed 1 night in Apr 2024

8/10 Good

N

Liked: Cleanliness, property conditions & facilities, room comfort
A smart hotel in a convenient position
The hotel was well situated near to the Citadel, the river and the town itself. The room was excellent (just like in the photo) with daily cleaning. The front of house receptionists were polite, welcoming and very helpful. Sadly the majority of the restaurant staff were lacking these skills and need to be aware that most of the clients were tourists who are there to enjoy themselves! It was if they really didn't want to be there
Stayed 4 nights in Mar 2024

8/10 Good

Laura

Liked: Staff & service
Central location for walking
Stayed 1 night in Mar 2024

8/10 Good

Chi

Traveled with family
Liked: Amenities
Clean& cute room. Breakfast was great.
Stayed 1 night in Mar 2024

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is unbeatable. In the middle of everything. Staff was wonderful and helpful in planning a day tour of Hue. Can’t go wrong with the White Lotus.
Stayed 2 nights in Mar 2024

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the beautiful view from our suite. But the breakfast buffet was a disappointment. The desk staff were extremely helpful!
Stayed 2 nights in Mar 2024

10/10 Excellent

Minh

Liked: Cleanliness, staff & service, property conditions & facilities
the view & walking area, foods...
Stayed 7 nights in Feb 2024

10/10 Excellent

Wendy

Stayed 2 nights in Mar 2024