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Sheraton Huizhou Bailuhu

5.0 star property

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Photo gallery for Sheraton Huizhou Bailuhu

Indoor pool, outdoor pool
Building design
View from room
Lobby
Lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Room service
  • Breakfast available
  • Housekeeping
  • Gym
$76
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
1 Agile (Yajule) Road, Ruhu Town, Huizhou, Guangdong, 516021
  • Place, Huizhou Science & Technology Museum
    ‪20 min drive‬
  • Place, Huizhou Sports Park
    ‪20 min drive‬
  • Place, Huizhou West Lake
    ‪22 min drive‬
  • Airport, Huizhou (HUZ)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Smoking, Garden View (Balcony)

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Smoking, Garden View (Balcony)

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom, Smoking

Grand Suite, 1 Bedroom, Smoking | Minibar, in-room safe, desk, blackout drapes

Grand Suite, 1 Bedroom, Smoking

  • 861 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, Lake View

Minibar, in-room safe, desk, blackout drapes

Deluxe Suite, 2 Bedrooms, Lake View

  • 1292 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Lake View

Suite, 2 Bedrooms, Lake View | Living room | LCD TV, table tennis

Suite, 2 Bedrooms, Lake View

  • 2476 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 2 Bedrooms, Balcony

Presidential Suite, 2 Bedrooms, Balcony | Minibar, in-room safe, desk, blackout drapes

Presidential Suite, 2 Bedrooms, Balcony

  • 3229 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 3 Bedrooms, Smoking, Lake View

Presidential Suite, 3 Bedrooms, Smoking, Lake View | Minibar, in-room safe, desk, blackout drapes

Presidential Suite, 3 Bedrooms, Smoking, Lake View

  • 3 bedrooms
  • Lake view
  • Sleeps 5
  • 3 Double Beds

View all photos for Deluxe Room, 2 Twin Beds, Balcony, Garden View

Deluxe Room, 2 Twin Beds, Balcony, Garden View | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, Balcony, Garden View

  • 560 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Smoking, Lake View (Balcony)

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, Smoking, Lake View (Balcony)

  • 560 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Smoking, Lake View (Balcony)

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Smoking, Lake View (Balcony)

  • 560 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Huizhou Bailuhu

5-star hotel in Huicheng District
This smoke-free hotel features 2 restaurants, an indoor pool, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour health club, a complimentary children's club, and 24-hour room service.
Sheraton Huizhou Bailuhu offers 201 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. LCD televisions come with cable channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour health club.
Dining is available at one of the hotel's 2 restaurants. Public areas are equipped with complimentary wireless Internet access. In addition to a seasonal outdoor pool, Sheraton Huizhou Bailuhu provides an indoor pool and a 24-hour health club. Event facilities measuring 215280 square feet (20000 square meters) include conference space. This Mediterranean hotel also offers a complimentary children's club, concierge services, and 24-hour room service. Onsite self parking is complimentary.

Sheraton Huizhou Bailuhu is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
盛宴标帜西餐厅 - Onsite restaurant.
大堂吧 - Onsite coffee shop. Open select days.
采悦轩中餐厅 - Onsite restaurant. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CNY 80 for adults and CNY 70 for children
  • 2 restaurants

Restaurants on site

  • 大堂吧
  • 盛宴标帜西餐厅
  • 采悦轩中餐厅

Things to do

  • 24-hour health club
  • Bicycles
  • Billiards/pool table
  • Free children's club
  • Indoor pool
  • Outdoor pool
  • Table tennis

Family friendly

  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 215,280 square feet of conference space
  • 9 meeting rooms

Outdoors

  • In a regional park
  • On a lake

Accessibility

  • No elevator

More

  • 8 floors
  • Banquet hall
  • Built in 2014
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from October 31 2025 to April 30 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 260 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 80 for adults and CNY 70 for children
  • Rollaway bed fee: CNY 260 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
The seasonal pool will be open from May to October
Pool access available from 7:00 AM to 10:00 PM
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Sheraton Bailuhu Resort Huizhou
Sheraton Bailuhu Resort
Sheraton Bailuhu Huizhou
Sheraton Bailuhu
Sheraton Bailuhu Resort, Huizhou Hotel
Sheraton Bailuhu Resort, Huizhou Huizhou
Sheraton Bailuhu Resort, Huizhou Hotel Huizhou

Sheraton Huizhou Bailuhu Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 16 out of 46 reviews
Rating 8 - Good. 17 out of 46 reviews
Rating 6 - Okay. 11 out of 46 reviews
Rating 4 - Poor. 1 out of 46 reviews
Rating 2 - Terrible. 1 out of 46 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 1 night in Jul 2023

8/10 Good

S, China

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Rather sub-standard breakfast, no omelette stand! Dinner buffet was good, included sashimi, grilled meat and fish, and beer. Cost per head: 98 CNY (Sun-Thu) and 138 CNY (Fri-Sat). Indoor poor and gym were closed when we visited, which was disappointing, should have been notified in advance. There's pretty much no services in the area around the hotel,hardly any restaurants, grocery stores or entertainment activities. There's a nice public jogging track around the lake.
Stayed 1 night in Aug 2020

6/10 Okay

Kwai sang Peter

one day getaway

so so. Nothing extraordinary. Would expect better if being rated 5 *
Stayed 1 night in Jul 2018

8/10 Good

Shuk Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the indoor pool BUT the facility seems getting old in the changing room
Stayed 1 night in Jul 2018

10/10 Excellent

Wing Nin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and silent

We had problems to get all device connected to WiFi at the room. A call to operator already fixed our problem. Good service. There is a low power USB outlet on the working table that make my upset a little bit, though.
Stayed 2 nights in Dec 2017

2/10 Terrible

Kai Meng

Liked: Cleanliness
Disliked: Room comfort

Worst 5 star hotel ever

Worst 5 star hotel ever stay in. The below are reasons why I made such claim : 1) Hotel common area has got no air conditioning 2) went for high tea where the waitress was playing her mobile ignore asking if people require her service 3) high tea starts at 1400hrs and waited for at least 15minutes 4) don't provide transport to the "beach" and one is required to pay for the buggy. 5) swimming pools are catered for the paying public 6) room air conditioner is not cold and cannot be controlled 7) no ventilation in the toilet
Stayed 2 nights in May 2017

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was decent size, the service was good, but the place was little dirty. Light bulb was out and conditioning was broken. I have to suffer on the first night. And return i got a plate of fruit. LOL

6/10 Okay

MAN LAI

Liked: Property conditions & facilities, room comfort

8/10 Good

MAMTA, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

relaxing get away :)

It was a very relaxing and peaceful stay.. away from all the noise in town

6/10 Okay

RITA

Liked: Cleanliness, room comfort
晚餐供應不足，時間長。渡假酒店沒有按摩服務及渡假設施。
Stayed 1 night in Feb 2025

10/10 Excellent

Man Tat

Stayed 1 night in Nov 2024

6/10 Okay

yun chuen

Liked: Room comfort

正評

酒店整體還可以，但好像缺人手保養，泳池(內外)都沒救生員，泳池吧亦棄置，得地方大字，假期亦很冷清
Stayed 1 night in Jun 2024

6/10 Okay

SEUNGHO

Stayed 1 night in May 2024

10/10 Excellent

Ki Ming

Stayed 2 nights in Apr 2024

6/10 Okay

Yang, San Gabriel

Stayed 2 nights in Apr 2024

8/10 Good

Hou Chung

Traveled with family
Liked: Cleanliness, property conditions & facilities
nice and comfortable . nice and comfortable
Stayed 2 nights in Jul 2023

10/10 Excellent

PEIFENG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

tian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
风景还可以，早餐吃的很少，但是人少，很安静
Stayed 1 night in Aug 2021

8/10 Good

Se Kin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間非常清潔，景觀一流，只是餐飲選擇不多，尤其喜歡它的室外游泳池及玻璃教堂
Stayed 1 night in Apr 2021

10/10 Excellent

SIPING

Stayed 1 night in May 2020

6/10 Okay

QIANYING

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

不咋的

刚刚去到的时候发现房间阳台好多烟头（证明没有打扫干净）后来只能打电话叫前台来人清洁，但是服务态度挺好的，后来中午去了中餐厅吃88元的自助餐，上餐速度简直是龟速…半个小时都不上一个汤面！晚餐128元，菜式非常少，感觉不值得
Stayed 1 night in Apr 2020

10/10 Excellent

so, 香港

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
我喜歡酒店清潔寧靜小朋友設施配套完善，職員用心的服務態度非常友善；直通香港交通時間安排滿意, 餐膳服務多元化主題配合節日氣氛。
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
风景挺好，服务好，总体来说不错
Stayed 1 night in Oct 2019

8/10 Good

SEUNG PAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019