Aparthotel

Palmas by PMI Puerto Rico

3.5 star property

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Photo gallery for Palmas by PMI Puerto Rico

Executive Apartment, 1 Bedroom, Lake View | Living area
Executive Apartment, 1 Bedroom, Lake View | Iron/ironing board, free WiFi, bed sheets
Family Apartment, 2 Bedrooms, Garden View | Terrace/patio
Family Apartment, 2 Bedrooms, Garden View | Private kitchen
Aerial view

Reviews

6.8 out of 10

Popular amenities

  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
State 906, Humacao, 00791
  • Place, Palmas del Mar Beach
    ‪1 min drive‬
  • Place, Palmas Del Mar Golf Club
    ‪5 min drive‬
  • Place, Lucia Beach
    ‪16 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪63 min drive‬

Room options

Family Apartment, 2 Bedrooms, Pets Allowed

  • 754 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

Economy Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Comfort Apartment, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Apartment, 3 Bedrooms, Garden View

  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Superior Apartment, 3 Bedrooms, Garden View

  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

Family Apartment, 2 Bedrooms, Garden View

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Executive Apartment, 1 Bedroom, Lake View

  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Palmas by PMI Puerto Rico

3.5-star Humacao aparthotel walkable to Palmas del Mar Beach
This smoke-free aparthotel features concierge services, laundry facilities, and free self parking. Each apartment features free WiFi, a dining area, and a sitting area. Amenities also include a hair dryer and free toiletries. Housekeeping is available on request.
Palmas by PMI Puerto Rico offers 7 accommodations with hair dryers and complimentary toiletries. Accommodations offer separate dining areas. This Humacao aparthotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is offered on request and irons/ironing boards can be requested.
Palmas by PMI Puerto Rico features concierge services and laundry facilities. Complimentary self parking is available on site.

Palmas by PMI Puerto Rico is a smoke-free property.

Property amenities

Beach

  • Sandy beach nearby

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free self parking on site

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Laundry

  • Laundry facilities

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board on request
  • Luggage storage

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 7 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's WhatsApp mobile app before check-in

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay
  • Cleaning fee: USD 122.46 per accommodation, per stay (varies per unit)
  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators

Palmas by PMI Puerto Rico Reviews

Reviews

6.8
Rating 10 - Excellent. 7 out of 14 reviews
Rating 8 - Good. 1 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 4 out of 14 reviews

7.4/10

Cleanliness

7.4/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Emmelin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really quite and safe place to stay
Stayed 6 nights in Oct 2025

2/10 Terrible

Sonia

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Room was dirty, faucets rusty, roaches, only four towels, two only toilet paper never cleaned our room and just plain horrible stay
Stayed 7 nights in Oct 2025

4/10 Poor

Carmen

Traveled with partner
Disliked: Property conditions & facilities
Very outdated. Needs renovation. Difficult checkin. Tele entry didn't work. Parking is across the street and need beeper. Didn't share check-in instructions til 3pm with name of building and entry instructions. Bugs in the unit, false advertising. None of the 149 photos shown was of the actual property. Beach was only rocks and no pool.
Stayed 3 nights in Oct 2025

10/10 Excellent

silvia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It is such a beautiful place. Had no problems with the property and they were very easy to contact. Air conditioning worked just fine. Would do it all over again!
Stayed 4 nights in Aug 2025

10/10 Excellent

Denise, Brooklyn

Liked: Cleanliness, property conditions & facilities
I love it
Stayed 8 nights in Aug 2025

2/10 Terrible

andres medina, Pasadena

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I did not like anything about this property. Number one false advertisement. The pictures presently are not what you will get. After you send the cleaning deposit you will receive pictures of a room. One room bad air conditioning, smells horrible and couldn’t even get in through gate. Difficult to find. I stood one night out of eight days. That should say it all.
Stayed 8 nights in Aug 2025

10/10 Excellent

Francillia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was absolutely outstanding! The home itself has such amazing history and character, which made my stay even more special. Everything was clean, comfortable, and exactly as described. A special thank you to Nathalie; she was incredibly responsive, provided prompt replies, and answered all of my questions and concerns right away. Her hospitality made the entire experience seamless and stress-free. I would highly recommend this property to anyone looking for a memorable and worry-free stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Petrian

Traveled with family
Liked: Cleanliness, amenities
Stayed 7 nights in Aug 2025

2/10 Terrible

Adiaris

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 10 nights in Aug 2025

2/10 Terrible

Diego

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We encounter the apartment fitly, full of vermin. We have to spend hours cleaning the whole apartment so we could sleep. The next day we complained to management. They decided to enter the apartment While we were out without our knowledge or consent. Later they inform us that the apartment was clean of curse t was after we spend hours cleaning the night before. After we communicate our discontent for them entering the apartment without our knowledge/consent they completely ghost us. On top of that they charge $200 for maintenance on top of the initial $100 we have to pay for the same purposes before we check in. We leave the apartment in a better condition/cleanness that when we arrived. To my surprise to see The $200 dollar charge to my credit card again without any type of communication an agreement on our part.
Stayed 7 nights in Jul 2025

10/10 Excellent

Ricardo, Columbia

Liked: Cleanliness, property conditions & facilities
This was just a perfect quiet getaway! Rained everyday which spoiled my sunbathing but I'm just trying to find fault!😅
Stayed 3 nights in Aug 2025

10/10 Excellent

Francisco

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Best place ever
Stayed 7 nights in Jul 2025

10/10 Excellent

Diana, San Juan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great communication with the host and instructions for check in and check out
Stayed 3 nights in Jul 2025

4/10 Poor

Jeffrey

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The bed frame underneath the mattress (wood strips) are broken making the mattress sink in. VERY UNCOMFORTABLE… also no ironing board. When I emailed the host, wanted me to confirm about the ironing board. But didn’t mention anything about the bed which is very unprofessional. The bed has screws showing like they tried to fix the issue in the pass.
Stayed 4 nights in Jul 2025