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Hidden Valley Resort, Ascend Hotel Collection

3.0 star property

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Photo gallery for Hidden Valley Resort, Ascend Hotel Collection

Indoor pool, seasonal outdoor pool, pool umbrellas
Exterior
Lobby sitting area
Suite, Multiple Beds, Non Smoking | Premium bedding, blackout drapes, soundproofing, iron/ironing board
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available

Explore the area

Map
1755 Valley Road W, Huntsville, ON, P1H 1Z8
  • Hidden Valley Highlands Ski Area
    ‪4 min walk‬
  • Deerhurst Highlands Golf Course
    ‪15 min walk‬
  • Deerhurst Lakeside Golf Course
    ‪7 min drive‬
  • Muskoka, ON (YQA)
    ‪44 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (2 Queen Beds & 1 Sofa Bed)

Suite, Multiple Beds, Non Smoking (2 Queen Beds & 1 Sofa Bed) | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking (2 Queen Beds & 1 Sofa Bed)

  • Lake view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (no pet allowed)

Standard Room, 2 Queen Beds, Non Smoking (no pet allowed) | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking (no pet allowed)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Lakefront)

Room, 1 King Bed with Sofa bed, Non Smoking (Lakefront) | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking (Lakefront)

  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

Room, 2 Queen Beds, Non Smoking, Balcony | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Balcony

  • Partial lake view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

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  • Breakfast included
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4.6 out of 5, Wonderful, (660)
The price is $112
per night
$131 total
includes taxes & fees
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About this property

Hidden Valley Resort, Ascend Hotel Collection

Huntsville resort with private beach, connected to the convention center
At Hidden Valley Resort, Ascend Hotel Collection, relax by an indoor pool or hit the private white sand beach where you can enjoy volleyball.
Hidden Valley Resort, Ascend Hotel Collection offers 99 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A private beach and 2 outdoor tennis courts are featured at the resort. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Have fun in the sun at Hidden Valley Resort, Ascend Hotel Collection with summer activities like kayaking, rowing/canoeing, and volleyball.

Dining options at the resort include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This beach resort also offers a seasonal outdoor pool, outdoor tennis courts, and a steam room.

Hidden Valley Resort, Ascend Hotel Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Birches Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CAD 16.95 for adults and CAD 11.30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Birches Restaurant

Things to do

  • 2 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Canoeing
  • Downhill skiing
  • Fishing
  • Ice skating
  • Indoor pool
  • Kayaking
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Snowshoeing
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • On a lake
  • On a private beach
  • Outdoor furniture
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hardwood flooring in room
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 30.00 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Housekeeping
  • In-room coffee
  • Parking
  • Phone calls
  • Pool access
  • Self parking
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 16.95 for adults and CAD 11.30 for children
  • Pet fee: CAD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hidden Valley Huntsville
Hidden Valley Resort Huntsville
Hidden Valley Resort
Hidden Valley Resort an Ascend Hotel Collection Member

Hidden Valley Resort, Ascend Hotel Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 262 out of 1000 reviews
Rating 8 - Good. 381 out of 1000 reviews
Rating 6 - Okay. 204 out of 1000 reviews
Rating 4 - Poor. 111 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Stephen

Stayed 2 nights in Jan 2025

2/10 Terrible

Kristina

Stayed 1 night in Dec 2024

8/10 Good

Alaric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ski resort is so close to the hotel
Stayed 2 nights in Dec 2024

8/10 Good

Cass W.S.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 4 nights in Dec 2024

10/10 Excellent

Opeyemi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the property
Stayed 4 nights in Dec 2024

4/10 Poor

Vesra

Disliked: Staff & service, property conditions & facilities, room comfort
Very Disappointing
I used to go to this resort a few times a year. I haven't been since COVID. The quality of everything was down tremendously. The room was cold. Even though they changed my room hoping the next one be warm, it wasn't. They used to had a good chef and bartender. The new ones had no clue about food allergies. The food was tasteless and cold.
Stayed 1 night in Dec 2024

10/10 Excellent

Makayla

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and helpful. The cleaning of the rooms themselves was done fast while we were out. Was a very nice room conveniently beside the ski hill which we did go to. Overall great experience would come back.
Stayed 2 nights in Dec 2024

6/10 Okay

Joseph

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Dec 2024

8/10 Good

kali

Stayed 2 nights in Sep 2024

10/10 Excellent

Anne-Marie

Stayed 3 nights in Oct 2024

10/10 Excellent

Angham

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

kenji

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Christine

Very mediocre. Receptionists good. Hotel dowdy. Carpets badly stained. Room freezing even with heater turned high. Few lights. No shampoo, body wash in bathroom empty containers. Breakfast very poor value. Plus No English breakfast tea.
Stayed 1 night in Nov 2024

6/10 Okay

Mohsin

Traveled with family
HIGHWAY MOTEL
My stay felt like being in a highway motel. The room lacked basic amenities such as napkins and a water bottle, and there were no side tables. The staff was unhelpful. It seems that an East Indian company has taken over, and they've introduced an unexpected "resort fee."
Stayed 1 night in Nov 2024

6/10 Okay

Mohsin

Traveled with family
East India Motel
My stay felt like being in a highway motel. The room lacked basic amenities such as napkins and a water bottle, and there were no side tables. The staff was unhelpful. It seems that an East Indian company has taken over, and they've introduced an unexpected "resort fee."
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Aliyah

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were very welcoming but the property is very old and needs a lot of work. When we went to go use the dinning service in the morning they weren't around to serve anyone. The tub had patched up parts and when asked to fix a clogged drain it wasn't done. The doors were not closing properly and with a simple push would be opened despite the lock on the door that didn't work. The hot tub was nice but the cleanliness of the swimming pool area and tub were filthy. It's a beautiful area with not much to do. Otherwise a nice break from reality.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Abel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is beautiful, the staff are welcoming and rooms are very clean. The 30$ resort fee is a bit unfair (includes wifi, parking, swimming bath towels) as these should be built into the price of the rooms just like every other hotel/resort. The food was also delicious for 15/person. Overall i would visit here next fall for sure!
Stayed 1 night in Nov 2024

10/10 Excellent

MUYING

Stayed 1 night in Oct 2024

10/10 Excellent

Ding

Stayed 2 nights in Oct 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Danielle

Traveled with family
Disliked: Property conditions & facilities
Carpets in the stair and hallways were severely soiled. Rooms need updating, specifically in terms of power outlets. Extension cord hang off the desk.
Stayed 3 nights in Oct 2024

10/10 Excellent

BERNIZE

Stayed 1 night in Oct 2024