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Aparthotel

Touchstone Resort

4.0 star property

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Photo gallery for Touchstone Resort

Seasonal outdoor pool
Property video
Property grounds
Exterior
Private beach, white sand, kayaking, rowing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Air conditioning
$242
includes taxes & fees
Feb 4 - Feb 5

Explore the area

View in a map
1869 Muskoka District Road 118 West, Muskoka Lakes, ON, P1L 1W8
  • Place, Lake Muskoka
    ‪2 min walk‬
  • Place, Torrance Barrens Dark-Sky Preserve
    ‪43 min drive‬
  • Place, Casino Rama
    ‪49 min drive‬
  • Airport, Muskoka, ON (YQA)
    ‪19 min drive‬

Room options

View all photos for Premium Suite, 1 Bedroom, Lake View

Premium Suite, 1 Bedroom, Lake View | Living area | 50-inch TV with cable channels

Premium Suite, 1 Bedroom, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premier Suite, 2 Bedrooms, Lake View

Premier Suite, 2 Bedrooms, Lake View | Living area | 50-inch TV with cable channels

Premier Suite, 2 Bedrooms, Lake View

  • Lake view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 3 Bedrooms, Lake View

50-inch TV with cable channels

Premium Suite, 3 Bedrooms, Lake View

  • Lake view
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Studio, 1 Queen Bed, Lake View

Individually decorated, individually furnished, blackout drapes

Premium Studio, 1 Queen Bed, Lake View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Lake View

Superior Room, 1 King Bed, Lake View | Individually decorated, individually furnished, blackout drapes

Superior Room, 1 King Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Hot tub
  • Spa
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About this property

Touchstone Resort

4-star Muskoka Lakes aparthotel steps from Lake Muskoka
Along with a full-service spa, this smoke-free aparthotel has a private beach and a restaurant. Additionally, a fitness center, a sauna, and an outdoor tennis court are onsite. Each apartment features a kitchenette with a microwave, plus a coffee/tea maker and a TV with cable channels. Free international calls, free long-distance calls, and free local calls are among the other amenities that guests will find.
Touchstone Resort offers 87 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Accommodations at this 4-star aparthotel have kitchenettes with microwaves. Bathrooms include shower/tub combinations.

Televisions come with premium cable channels. Business-friendly amenities include desk chairs and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

A private beach, an outdoor tennis court, and complimentary bicycles are featured at the aparthotel. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Amba Spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open select days.
This Muskoka Lakes aparthotel has its very own private beach. In addition to a full-service spa, Touchstone Resort features an outdoor tennis court and a sauna. The aparthotel offers a restaurant.

This Muskoka Lakes aparthotel also offers a seasonal outdoor pool, a fitness center, and spa services.

Touchstone Resort is a smoke-free property.

The Grill - Onsite restaurant. Reservations are required.

Property amenities

Beach

  • On a private white sand beach

Pool/Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Full-service spa
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Seasonal outdoor pool

Internet

  • Available in the apartment: WiFi

Restaurants on site

  • The Grill

Kitchenette

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

Dining

  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Outdoor areas

  • Firepit
  • Outdoor furniture

Work spaces

  • Desk chair
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Guidebooks
  • Iron/ironing board
  • Phone
  • Restaurant dining guides

Location highlights

  • Near the marina

Things to do

  • 4 outdoor pickleball courts
  • Basketball
  • Canoeing
  • Free bicycle rentals
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Paddleboard
  • Hiking/biking trails nearby
  • Mountain climbing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 87 units
  • 9 buildings
  • Banquet hall
  • Built in 2008
  • Free bicycle rentals
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Traditional architecture

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 1 2026 to January 14 2026 (dates subject to change):
  • Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from October 20 to May 15:
  • Beach
  • Swimming pool
  • Tennis courts
The following facilities are closed on Monday, Tuesday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday and Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.0 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

This property does not have elevators
The seasonal pool will be open from May 26 to October 10
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Touchstone Resort Aparthotel
Touchstone Resort Muskoka Lakes
Touchstone Resort Aparthotel Muskoka Lakes

Touchstone Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 209 out of 388 reviews
Rating 8 - Good. 114 out of 388 reviews
Rating 6 - Okay. 43 out of 388 reviews
Rating 4 - Poor. 13 out of 388 reviews
Rating 2 - Terrible. 9 out of 388 reviews

8.8/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Amardeep

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I recently had the pleasure of staying at Touchstone Resorts once again and I must say, it was an unforgettable experience! From the moment I arrived, the staff were warm and welcoming. The rooms were luxurious and impeccably clean, with stunning views of the surrounding landscape. All the amenities were top-notch. What truly made my stay stand out, however, was the exceptional service. The team at Touchstone Resorts went above and beyond to ensure I had a wonderful time. I would highly recommend Touchstone Resorts to anyone looking for a relaxing and rejuvenating getaway. Can't wait to come back!"
Stayed 1 night in Oct 2025

10/10 Excellent

Hardik

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing, rooms were spacious and cleaned and the views from the room balcony were just breathtaking. Can’t wait to visit again.
Stayed 1 night in Oct 2025

10/10 Excellent

Jakub

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2025

4/10 Poor

My

Traveled with family
Disliked: Cleanliness, room comfort
This hotel is the worst "resort". It functions like a one star motel. Conditions of the room are not upto standard, Our room did not have running water; water when it did run would take very long to heat up. The room was messy and dirt noted along the walls. The bathroom shower door would not properly close. Further, the window would not open to get some air! This could also be a huge fire hazard. The balcony is like a communal balcony in that the guests next door could easily walk over to our balcony as there is no real barrier. This was shocking considering we traveling with two young kids and I was concerned for anyone being able to access our unit. Do not stay here! This property is the worst we have stayed in and we visit Muskoka yearly. It is absolutely not worth value for the money. The hot tub is very small and restaurant on site is mediocre quality food, the only positive is the views of the property and location on lake Muskoka. We will not stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great place with tons of amenities! The views are amazing! The pool and hot tub were great in October! I want to come experience this place in the summer. I would definitely recommend!
Stayed 3 nights in Oct 2025

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities
The manager was so friendly and helpful. We are looking forward to returning soon and are going to host my daughter’s bridal getaway for the girls there.
Stayed 1 night in Oct 2025

10/10 Excellent

Dhairyakumar

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, lots of parking, clean and big rooms, amenities are cherry on top.
Stayed 1 night in Oct 2025

10/10 Excellent

Josheline

Liked: Cleanliness, property conditions & facilities
Beautiful place, well maintained, suites are unbelievable, the lake are is amazing, highly recommended!
Stayed 3 nights in Oct 2025

2/10 Terrible

Einstein

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rude staff. Kept knocking on my door before checkout time asking when i would be leaving.
Stayed 1 night in Oct 2025

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The pool was not watm enough for the weather. Although i understand that we were swimming during the last week of the season, the pool walls and hot tub were covered in green algae. It was as if the pool cleaner just gave up! :(
Stayed 3 nights in Oct 2025

10/10 Excellent

Hannah

Stayed 1 night in Oct 2025

10/10 Excellent

Angie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful area with views everywhere! Our room was great, had everything we could need. It was clean, modern and a decent size. Service was friendly enough.
Stayed 3 nights in Oct 2025

8/10 Good

Ray and Brenda

Liked: Cleanliness, property conditions & facilities
Clean room staff very helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Lauren

Liked: Room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Mahmudul, Scarborough

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great place for a quiet stay by the muskoka lake. No dining options inhouse, the restaurant was closed for private event. No Breakfast option.
Stayed 1 night in Oct 2025

6/10 Okay

Josee

Disliked: Room comfort
Lake views are obstructed by wild shrubbery that hasn’t been maintained.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Henry

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room carpet was dirty and stained, found two cigarette butts on the deck floor, sign says $100 fine, The room walls needed cleaning. No breakfast served at resort. Check in was easy. Resort needs some updates noticed many issues that need to be repaired. Coffee in room but no tea bags, No vending machines if you need snacks The room views were spectacular,
Stayed 1 night in Sep 2025

10/10 Excellent

Rena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the 2 bedroom lakeview unit. Restaurant food was good . We would have liked them to open for breakfast.
Stayed 2 nights in Sep 2025

6/10 Okay

joy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My booked "superior room" was nothing but a king sized bed. The patio was shared by others and my deck chairs were being "borrowed" by the people on both sides . I asked reception for a room change and waited for the manager. I assumed since I am a gold Expedia member that he would certainly would switch me rooms. Instead, I was told that "We don't do that here, just because you don't like your room, we don't move you" Long story short, I was moved and enjoyed my 3 night stay. Maybe a refresher course in customer service is in order.
Stayed 1 night in Sep 2025

6/10 Okay

Terry

Traveled with partner
Liked: Cleanliness, amenities
No breakfast
Stayed 1 night in Sep 2025

6/10 Okay

joy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I booked a superior room and it ended up being a king sized bed with a patio that was shared by the people on both sides of me. My chairs were being "borrowed" I went back to reception and asked for a room change, waited for the manager and was told "we don't change rooms just because you don't like it" I explained that i was a gold member of expedia and expected more. He said "We dont do that here" Long story short, I was eventually moved and totally enjoyed our 3 night stay. But, I will suggest that a customer service refresher course may be needed by management (you know who you are)
Stayed 2 nights in Sep 2025

6/10 Okay

Sebastian

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Friendly staff upon arrival we received an upgrade to a 2 bedroom suite. Unfortunately the apartment was full of dust ceiling fans were caked with dust. Water from faucets were yellow from the jacuzzi to the bathup. While the shower was on the washroom sink faucet had yellow water coming out. Could not use the washer and dryer to this problem. AC stopped working went down to reception to let the know. Maintenance came up to reset the valve. Once he opened the panel the filter was full of dust. The filter looked like it hadn’t been changed in years. Beautiful grounds and great view but not for allergy sufferers or for those don’t like a dirty apartment.
Yellow water
Rust from pipes
AC Not Working
Stayed 3 nights in Sep 2025

6/10 Okay

Morgan

Resort needs attention to the finer details

The resort has good bones, but lots of little details are missed. Carpets in our room were dirty. Trees need to be pruned at the pool so the infinity pool has a lake view as it was intended. Dock bar was closed and looked like it hadn’t operated in a while. Stream room was broken. Lots of warped boards, peeling millwork, rotting wood planks, and other finer touches.
Stayed 2 nights in Sep 2025