2/10 Terrible
Daniel
Jan 16, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is pretty nice. The rooms are good and the food is pretty good for an all-inclusive. The beach is beautiful.
But the entire experience was ruined by a guy at the excursion counter who tries to rip people off. He tried to charge me $30 for a taxi to the airport on my last day there. However, there was a sign that clearly stated that the charge was $10. He was trying to overcharge me and keep the profit.
This was the same guy that was very shady during an excursion to Luxor a few days earlier. He was my driver and did many things to get more money out of me and other things that made me feel uncomfortable. It's a shame because other than this guy, I had a great experience at the hotel.
I had a great time in Egypt as well, but I booked all of my excursions through Travelocity and not through the hotel. Like I said before, the one I booked through the hotel was very sketchy, but the ones through Travelocity where great.
I know their response is "we aren't in charge of those experiences because they are third-party vendors". But they absolutely are in charge of who they put in their lobby. It's a shame because if it wasn't for that guy, this would be a 5-star review.
Daniel
Stayed 7 nights in Dec 2023