8/10 Good
Shirley
Nov 9, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel on the whole was fine. The life Guards at the main pool were great especially Kamal. They were always making sure you were ok and kept the pool area clean and tidy. The food was varied and looked good. I stuck to basics due to health reasons so I can’t vouch for most of it. I had a room on the second floor with a terrace. Rm 267. The shower leaked as the door didn’t quite close properly and the ironing board had a piece broken of it. I reported this to reception on check out. They asked why not before hand and to be honest it didn’t make or break my stay. All staff were all very friendly and helpful. A couple of downsides. 1. The music by the pool was repeated over and over and at times was far too loud. The animation team needs to learn to read their audience. 2. The poor guy at the pool bar needs help. They need 2 people.
The hotel really seems to care what their patrons think. Whether they act on any constructive criticisim is up to them. If I got the chance I would return tho.
Shirley
Stayed 7 nights in Nov 2024