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JAZ Elite Casa Del Mar Beach

5.0 star property

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Photo gallery for JAZ Elite Casa Del Mar Beach

Outdoor pool, pool umbrellas, sun loungers
Executive Suite, Sea View | Minibar, individually furnished, blackout drapes, iron/ironing board
Lobby
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Breakfast included
  • On private beach
  • Spa

Explore the area

Map
Touristic Promenade, Hurghada, Red Sea Governorate
  • Hurghada Museum
    ‪9 min walk‬
  • Hurghada Grand Aquarium
    ‪5 min drive‬
  • Marina Hurghada
    ‪12 min drive‬
  • Hurghada (HRG-Hurghada Intl.)
    ‪11 min drive‬

Room options

View all photos for Executive Suite, Sea View

Executive Suite, Sea View | Minibar, individually furnished, blackout drapes, iron/ironing board

Executive Suite, Sea View

  • 689 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 1 Queen Bed (Garden or Pool or Sea View)

Family Suite, 1 Queen Bed (Garden or Pool or Sea View) | Minibar, individually furnished, blackout drapes, iron/ironing board

Family Suite, 1 Queen Bed (Garden or Pool or Sea View)

  • 624 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Pool View

Minibar, individually furnished, blackout drapes, iron/ironing board

Deluxe Room, 1 Queen Bed, Pool View

  • 592 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room, Garden View (1 Queen Bed or 2 Twin Beds)

Minibar, individually furnished, blackout drapes, iron/ironing board

Superior Room, Garden View (1 Queen Bed or 2 Twin Beds)

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Triple Room (Garden or Pool view)

Superior Triple Room (Garden or Pool view) | Minibar, individually furnished, blackout drapes, iron/ironing board

Superior Triple Room (Garden or Pool view)

  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Room, Pool View (1 Queen Bed or 2 Twin Beds)

Minibar, individually furnished, blackout drapes, iron/ironing board

Superior Room, Pool View (1 Queen Bed or 2 Twin Beds)

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room, Sea View (1 Queen Bed or 2 Twin Beds)

Minibar, individually furnished, blackout drapes, iron/ironing board

Superior Room, Sea View (1 Queen Bed or 2 Twin Beds)

  • 323 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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Exterior

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  • Pool
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  • Breakfast included
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About this property

JAZ Elite Casa Del Mar Beach

5-star property in Village Road
Catch some rays on JAZ Elite Casa Del Mar Beach's private beach, pamper yourself at the full-service spa, or enjoy snorkeling. Housekeeping is available on request.
JAZ Elite Casa Del Mar Beach offers 236 air-conditioned accommodations with minibars and complimentary bottled water. Each accommodation is individually furnished. Flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. The spa is equipped with a sauna. The spa is open daily.
JAZ Elite Casa Del Mar Beach is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the property's beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at JAZ Elite Casa Del Mar Beach like a complimentary children's club and an outdoor pool.

Guests can enjoy a complimentary breakfast each morning. The property offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a children's pool, a fitness center, and a garden. Onsite self parking is complimentary.

JAZ Elite Casa Del Mar Beach has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:00 AM.
JAZ Elite Casa Del Mar Beach has a restaurant on site.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Entertainment

Onsite entertainment and activities

Languages

Arabic, English, German, Russian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Snorkeling
  • Water sports equipment
  • Windsurfing

Family friendly

  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Front entrance ramp
  • Handrails in hallways (35 inches high)
  • Handrails in stairways (30 inches high)
  • Low-height bed (18 inches high)
  • Low-height counter and sink (28 inches high)
  • Low-height desk (30 inches high)
  • Low-height door lock
  • Low-height view port in door
  • No elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • Designated smoking areas
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests will receive an email from the property with reservation deposit payment instructions within 24 hours of booking. Payment is made via a secure link and due within 24 hours of receiving the email.
Guests age 17 and younger must be accompanied by a parent to stay at this property. Parents must present a government-issued photo ID or passport and child's birth certificate at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EGP 864 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Grand Plaza Hurghada
Grand Plaza Hurghada Hotel
Grand Plaza Hotel Hurghada
Jaz Casa Del Mar Beach
Jaz Elite Casa Del Inclusive
JAZ Elite Casa Del Mar Beach Hurghada
JAZ Elite Casa Del Mar Beach All-inclusive property
JAZ Elite Casa Del Mar Beach All-inclusive property Hurghada

JAZ Elite Casa Del Mar Beach Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 74 out of 107 reviews
Rating 8 - Good. 24 out of 107 reviews
Rating 6 - Okay. 7 out of 107 reviews
Rating 4 - Poor. 2 out of 107 reviews
Rating 2 - Terrible. 0 out of 107 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chelsea

Stayed 5 nights in Nov 2024

10/10 Excellent

AIVY LOU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good facility but….
Good and clean facility. Food is also good. Just the front desk kept telling us the price and kept asking if we pay etc for the services that we availed. It is annoying. Other than that it was a good stay.
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs to improve the quality of drinks
Nice property with good pools and mostrly good quality food. It is badly let down by the poor quality of the drinks included in the package. And by running out of tonic!
Stayed 3 nights in Oct 2024

10/10 Excellent

Fjoralba

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a week at this hotel and we are very satisfied with everything. The hotel offers a great range of services, 3 amazing pools, access to a very clean and relaxing beach area, amazing food during all the meals with big variety of choices. The staff were very friendly and helpful and always taking good care of you. The rooms were very clean and comfortable. We can't wait to return next year.
Stayed 7 nights in Sep 2024

10/10 Excellent

Carlos J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent! Very clean, nice facilities and friendly staff. The food options are very good and food is very flavorful. The beach is man made so it is very calm but it gets deep very soon. The sand is thick/rough, I don’t know if that’s the normal sand for the area or if it’s only the one they used for the beach. The pools are also very nice. This hotel is totally recommended!
Stayed 2 nights in Sep 2024

8/10 Good

Veronica

Stayed 4 nights in Aug 2024

10/10 Excellent

Ziad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb resort
Superb in every respect. Great service, facilities and food/drink
Stayed 3 nights in Aug 2024

10/10 Excellent

Mohamed

Stayed 3 nights in Jul 2024

10/10 Excellent

Yasser

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel with amazing friendly staff and great location. The food was fantastic with loads of selection that meets all tastes.
Stayed 5 nights in Apr 2024

10/10 Excellent

lili

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Mar 2024

10/10 Excellent

William, Kilmarnock

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff make this hotel. Our housekeeping guy 1267 was friendly and did a great job on our rooms. The grill chef was amazing prepared my prawns without being asked and made amazing things. Our usual waiters were all attentive and ensured we were treated well. The restaurants/bar manager was always greeting us and asking about our stay. The barman kept me topped up..makes a mean milky coffee. We ate at 2 a la carte one the food was amazing and the staff were chatty and the chef brought me out extra mash.10 out of 10 at Aqua. And the other was a bit of a disappointment. The staff no they were amazing but i had my heart set on the salmon only to be told there was a 35€ surcharge. I wasn't prepared to pay that for a bit of salmon and I did complain that we were all inclusive and we had a free trip to the 3 a la carte. Im glad i dont like lobster it was €150. So dont assume..I honestly wished i skipped Oscar and ate in the main restaurant. Everything was so clean and the pools were all amazing. Its a 5* hotel and it was 9.5 out of 10. Only because I felt cheated with the salmon. Outside was not so great for me..there's a gun barricade along the street at the Russian consulate it was meant for my safety but I fear guns and it was a bit off-putting. Next time I'll venture further. And skip the booking at Oscars.
Stayed 7 nights in Mar 2024

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect couldn’t complain about anything. All staff were excellent all happy and willing to help. Will definitely return to this hotel.
Stayed 4 nights in Mar 2024

6/10 Okay

Roshni

Traveled with partner
Liked: Staff & service
It’s ok and that’s it. Definitely not a 5 start hotel. We booked 8 nights and had requested a queen bed. When we arrived we had twin beds and there was rubbish in the wardrobe. The manager said there wasn’t a way to move us until the next day. However when we did move this was much better and grateful that the manager made an effort to give us two room options. Disappointed with house keeping. Our shower gel wasn’t refilled for 3 days. We kept forgetting to ask at reception but luckily had brought our own. However when we did tell reception it was sorted but why isn’t house keeping check of these things? Good to see management actively speaking to guests and noting any issues. I’m sorry to say that the food selection in the buffet is terrible. Baked items are stale and hard, the seasoning isn’t quite right for the main dishes, repetitive dishes on the menu and I had a bad tummy for the whole trip which I’m guessing was due to the fresh fruit and salads in water. No ironing board or iron in the room so I’m guessing this is something you’d need to request at reception, hairdryer is attached in the bathroom so I’d suggest taking your own too. On the plus side the staff are great and friendly. Disappointed given how much money we spent. Wouldn’t recommend this hotel.

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t fault
Nothing to fault ! Brilliant stay . Great drinks . Food good. Pools lovely . Staff excellent . Cleaner who cleaned our room everyday brilliant . Be back one day
Stayed 7 nights in Mar 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great winter sun pool paradise
Very friendly, enthusiastic and helpful staff. Great location, relaxed and spotlessly clean. We wanted a winter sun getaway and this was excellent, the well heated pool, comfortable sun beds and a relaxed atmosphere were just what we wanted
Stayed 7 nights in Mar 2024

4/10 Poor

Zainab

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was very poor and I still have a tummy bug. Reception staff were rude and helpful Hotel had power cut with no emergency plan and staff were not willing to help as the food options were limited We were with a 4 year old and given a room near the live show which was every night. Tried to complain but receptionist said the other rooms are an extra cost so we couldn’t move. He offered to show us one the next morning but when we went no one knew anything about it and said all rooms are gone. We were really looking forward to this trip so it was a shame it was so poorly managed
Stayed 6 nights in Feb 2024

6/10 Okay

Kam

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was perfect and would have been 5 stars had it not been for the tall chubby guy on reception with glasses almost making me late to the airport because he turned my Uber away from entering as he wanted to take 15 minutes checking me out when it was a simple process and everything was pre settled and there’s was nothing to do but to hand over room keys.. but they refused to let my Uber in who then left after 5/10 min awaiting outside and I was then left with an hour to wait and find a new Uber and even when I finally did I had to Goto the main road and when I tried to go in the Uber and the security was telling me to wait for no reason at all and for another Uber to leave, I refused and got in my Uber as my flight was not going to wait for them and the guy at the counter which I mentioned before glasses tall tried to be funny saying if you miss your flights it’s your fault because your supposed to be at the airport 3 hours before international flight to which I corrected him that he had no clue and my flight was actually domestic and the fact he assumed he knew and that I didn’t need to be that early for domestic as a seasoned traveleg I knew this, I had given myself 1 hour 30 which was cut short to 1 hour due this nonsense by reception and security. Otherwise perfect stay until the last moment where it was ruined by ONE HERO!
Stayed 6 nights in Feb 2024

10/10 Excellent

Nina, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no faults with our stay! Everything was amazing. Pictures of the hotel do not do it justice, the hotel was beautiful and clean!
Stayed 4 nights in Feb 2024

10/10 Excellent

stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great week at this hotel. The facilities are really good, with multiple pools and a great beach. The food was great for breakfast, lunch and dinner with the Italian restaurant a real winner! All the staff at the hotel were so friendly and helpful and I would return here without hesitation!

8/10 Good

Richard

Traveled with group
Liked: Staff & service, property conditions & facilities
A nice stay. I wish they had informed us of the need for reservations in the restaurant. We only stay for one dinner so had to eat at the buffet which was adequate but only adequate. Signage that identified direction to places such as the spa would be helpful The. Pools were nice and the bar drinks ggod
Stayed 2 nights in Dec 2023

8/10 Good

shammi Akhtar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing
Stayed 5 nights in Nov 2023

8/10 Good

ALEXANDRA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this resort! The hotel was clean and had the nicest staff! The food was just okay but that is expected for an all inclusive. The drink menu was huge and everything tasted good. The rooms were clean, comfortable beds and air conditioned worked well. The water pressure in the shower was just okay and there was no shelf in the shower to hold toiletries. Also, the lighting was terrible for make up. Overall, the staff are what make this hotel. They truly go above and beyond.
Stayed 8 nights in Oct 2023

10/10 Excellent

BASSEM

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean with great hospitality

10/10 Excellent

Bianca, Lemoyne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, Gardens, Rooms, Buffet, Pools, etc... If you wish to shop, there is a pharmacy and a bazaar in front of the hotel on the street. You can ask for a Transportation to the Airport for 18$ USD (reserve in advance). Thank you Jaz Hotel for everything!
Stayed 3 nights in Oct 2023