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Jaz Makadi Saraya Resort - All inclusive

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jaz Makadi Saraya Resort - All inclusive

Sun loungers, beach towels, beach volleyball, beach bar
Outdoor pool, sun loungers
Sundeck
Property entrance
Superior Room, Garden View (Family, Queen Bed or Twin beds) | Minibar, in-room safe, bed sheets

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • All inclusive
    All inclusive
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Parking included
    Parking included

Explore the area

Map
Safaga Road, Makadi Bay
  • Mahmya
  • Makadi Water World
    6 min drive
  • Big Dayz Water Sport Center
    11 min drive
  • Hurghada (HRG-Hurghada Intl.)
    38 min drive

Room options

View all photos for Apartment, Garden View (Two-Bedroom, Queen or Twin Beds)

Apartment, Garden View (Two-Bedroom, Queen or Twin Beds) | Minibar, in-room safe, bed sheets

Apartment, Garden View (Two-Bedroom, Queen or Twin Beds)

  • 1076 sq ft
  • Sleeps 6
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room, Garden View (Family, Queen Bed or Twin beds)

Superior Room, Garden View (Family, Queen Bed or Twin beds) | Minibar, in-room safe, bed sheets

Superior Room, Garden View (Family, Queen Bed or Twin beds)

  • 484 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, 2 Twin Beds, Garden View (Deluxe)

Family Room, 2 Twin Beds, Garden View (Deluxe) | Minibar, in-room safe, bed sheets

Family Room, 2 Twin Beds, Garden View (Deluxe)

  • 592 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Apartment, 2 Twin Beds, Garden View (One-Bedroom)

Apartment, 2 Twin Beds, Garden View (One-Bedroom) | Minibar, in-room safe, bed sheets

Apartment, 2 Twin Beds, Garden View (One-Bedroom)

  • 753 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Superior Room, Garden View (Queen Bed or Twin beds)

Minibar, in-room safe, bed sheets

Superior Room, Garden View (Queen Bed or Twin beds)

  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room (Queen Bed or Twin beds, Deluxe)

Minibar, in-room safe, bed sheets

Superior Room (Queen Bed or Twin beds, Deluxe)

  • 366 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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includes taxes & fees
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About this property

Jaz Makadi Saraya Resort - All inclusive

5-star Makadi Bay property connected to a shopping center, close to Makadi Water World
Guests at this beach property will appreciate convenient onsite amenities such as a children's club and a children's pool. Housekeeping is available on request.
Jaz Makadi Saraya Resort - All inclusive offers 325 air-conditioned accommodations with safes and complimentary bottled water. Satellite television is provided. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a complimentary water park and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include massages. The spa is open daily.
Jaz Makadi Saraya Resort - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Jaz Makadi Saraya Resort - All inclusive features a complimentary water park and an outdoor pool. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a beach bar, a poolside bar, and a bar/lounge. A complimentary breakfast is offered each morning.

This all-inclusive property also offers a children's pool, a sauna, and a library. Complimentary self parking is available on site.

Jaz Makadi Saraya Resort - All inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Sunflower-Al Nakhil - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
The Grill - This brasserie serves dinner only. Reservations are required. Open daily.
Sofra Oriental - This brasserie specializes in local cuisine and serves dinner only. Reservations are required. Open daily.
Ninos - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Makai Tukai Asian - This restaurant specializes in Chinese cuisine and serves dinner only. Reservations are required. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Languages

Arabic, English, German, Russian

Property amenities

Internet

  • Available in some public areas: Internet access (surcharge)

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Makai Tukai Asian
  • Ninos
  • Sofra Oriental
  • Sunflower-Al Nakhil
  • The Grill

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Free water park
  • Full-service spa
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • No elevator

More

  • 13 buildings
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note that as per the regulations of the Egyptian Ministry of Tourism, travelers who are not citizens of Egypt must pay in non-Egyptian currency. Non-citizens with proof of residency in Egypt may pay in local currency with a money exchange receipt from a local registered bank or FX exchange route.
Guests will receive an email from the property with reservation deposit payment instructions within 24 hours of booking. Payment is made via a secure link and due within 24 hours of receiving the email.
A birth certificate should be presented for children younger than age 14.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property advises that proper swim attire is required to access the pool and the beach.
This property enforces a smart-casual dress code at its restaurants.

We should mention

This property does not have elevators

Property is also known as

Iberotel Makadi
Iberotel Makadi Saraya
Iberotel Makadi Saraya Resort
Iberotel Saraya
Iberotel Saraya Resort
Makadi Saraya Iberotel
Saraya Iberotel Makadi
Saraya Makadi Iberotel
Saraya Makadi Resort
Saraya Resort
Iberotel Makadi Saraya Bay
Iberotel Makadi Saraya Hotel Makadi Bay
Jaz Makadi Saraya Resort
Jaz Saraya Resort
Jaz Makadi Saraya
Jaz Saraya
Iberotel Makadi Saraya Hotel Bay
Iberotel Makadi Saraya Bay
Jaz Makadi Saraya Resort
Jaz Makadi Saraya Resort All inclusive
Jaz Makadi Saraya Resort - All inclusive Makadi Bay
Jaz Makadi Saraya Resort - All inclusive All-inclusive property

Jaz Makadi Saraya Resort - All inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 73 out of 108 reviews" "
Rating 8 - Good. 22 out of 108 reviews" "
Rating 6 - Okay. 7 out of 108 reviews" "
Rating 4 - Poor. 2 out of 108 reviews" "
Rating 2 - Terrible. 4 out of 108 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Mina

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Jaz Makadi Saraya Resort with my family, occupying 4 rooms. Upon arrival, I declared my two kids, knowing that two children under 12 stay free. However, Mr. Mahmoud, the assistant front desk manager, insisted I upgrade to a family room, claiming my booking only allowed two adults and one child. Despite my youngest being just 5 years old and there being no significant difference between the rooms, I was forced to pay the upgrade. I later discovered that other guests who didn’t declare their kids had no issues and were not charged extra. Mr. Mahmoud was inflexible and maintained a fake smile throughout the process. Another front desk staff member, also named Abanoub, appeared unfriendly and only smiled at foreign guests.I also noticed deliberate reductions in air conditioning in both the reception bar and restaurant, making these areas uncomfortably hot. The lighting in the reception bar was dimmed, seemingly to discourage guests from staying too long and consuming more food and beverages.The animation team has declined compared to previous years, lacking the expertise of former members like Shams. They now pressure guests to write positive Google reviews on the spot and even take photos to send to their management.On the positive side, Mr. Mahmoud Takey, the front desk manager, resolved an issue for another room in our group, and Abanoub, a waiter in the reception bar, was always helpful and smiling. Abd El Masseh, a waiter is also perfect
Stayed 5 nights in Aug 2024

10/10 Excellent

Mira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All was good
Stayed 2 nights in Aug 2024

10/10 Excellent

Reda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

4/10 Poor

Ahmed

Traveled with family
Liked: Cleanliness
Not a five star hotel
Neach is amazing for swimming and. Snorkling . The food quality was good other than this nothing is good Rooms although very clean but old and bathrooms are old as well as furniture, the sofa bed not comfy ar all, the airconditions in the room are very old and very noisy The air-conditioning not working in restaurants so we were eating all swetong as it was so hot The beach is far from the hotel about 1 km walk and to our surprise there was no shuttle or golf car so wd had to walk in 42 degrees to reach the beach which is very hard for children and old people The restaurant on the beach serving only fast food and the same everyday which was very frustrating for all of us burger shawerma and pizza, if you want a change like pasta or vegetables you have to go to the main restaurant which is 1 km going and another back in this extremely hot weather so we could not do it In general i would never go again
Stayed 4 nights in Jun 2024

10/10 Excellent

Gamal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Miller

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very safe environment for families with young children
Stayed 2 nights in Apr 2024

10/10 Excellent

Enas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the workers were wonderful and did everything to make my family and I very happy. And Elrahman and Talaat were very nice and helpful. I definitely recommend this place.

10/10 Excellent

Marsha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Hurghada
Absolutely love this resort!! Second time staying here and I highly recommend. The customer service is A+ from the entire team. They go out of there way to please you. Lots of great entertainment and buffet has great variety. Love their loyalty program of name plaques after 5 returned visits. Everything you need is in this village resort. Numerous pools, spa, playground, shopping, shisha cafe, bars and restaurants and I absolutely LOVE their commitment to the environment. The Makadi Water park is the best aqua park I have ever been too!! You must stay at this place!!
One of the many pools
Stayed 3 nights in Dec 2022

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Ramy

Stayed 7 nights in Sep 2022

2/10 Terrible

Georg

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
nothing i like in this Jaz, food not good at all. thanks
Stayed 5 nights in Jun 2022

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet break
Very nice staff. A nice variety of food. We stayed at the quiet pool and it was excellent.
Stayed 10 nights in May 2022

10/10 Excellent

Samuel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Lovely beach. Lovely food and staff
Stayed 4 nights in Apr 2022

8/10 Good

Akram, Cairo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great and the staff is very cooperative however, hotel management is totally uncooperative. Never try to approach the reception to solve a problem for you .. they are powerless and the general manager is not cooperative! If you decide to go there, you will enjoy staff hospitality but try to avoid contacting the front desk.
Stayed 4 nights in Sep 2020

10/10 Excellent

Ammar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
See you soon
Everything was perfect. The only thing need to be fixed is the comfort of the bed.
Stayed 4 nights in Aug 2020

10/10 Excellent

Moh.Amin, Beni-Suef

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel .. very kind & helpful staff especially John who guided me alot
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay. Good space and staff very nice Nice variety of food
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The Check in process was awesome, and informative... They did confuse is for German, and just kept giving us German language everything... That want a biggie.... Once we got to the room that's where the 5 stars started too droop...Air Conditioning barely cooled.... As long as you didn't move around... Shower pressure was not existent.... The way pool towels are done is not good... Your given 2 for your room to change out by leaving them in the room.. The additional towels by the pools, aren't cleaned fresh and are just cycled.... Lots of things that aren't inclusive dangled infront of you... This is a 2 star masquerading as a 5 star... Definitely focus audience is Russian and Eastern European tourists...
Stayed 3 nights in Apr 2019

8/10 Good

sameh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Munir, Bronx New Yorkers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very great
Stayed 4 nights in Aug 2018

10/10 Excellent

yassin, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect in every way . Very Bad WIFI.
we stayed 8 nights in this hotel , I was pleasantly surprised to find out how efficient and helpful the staff were ,not to mention the cleanliness of the room and the grounds .the food was very good ,and the animation team were excellent especially with children . I can't fault it ,the only disappointment was the so called WIFI in the room ,if they can rectify that ,I would say it one of the most enjoyable hotel I have ever stayed in, and I have stayed in 5 star hotels in different parts of the world.
Stayed 8 nights in Jun 2018

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time
Great

10/10 Excellent

layla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best resort stay!!
Great atmosphere, lovely staff. Great choice of food, very safe and secure resort. Shopping onsight. Loads of children activities. Morgan freeman shop 44 great man who was very welcoming and gave excellent price for our shopping.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
A lot of improvement needed.
Could have had better food variety. The entertainment team had a day off on Thursday so the kids were bored, why not stagger the days off? The reception at checking in was aweful, did not explain anything at all. Check out was even worse as they would not let my transfer car into the complex, told to get a mini-bus which goes to te waterpark. When we were walking away Mustapha called us back outside and phoned security to let the car in. Communication was generally poor. Towels at the pool side were re-used as well as in the waterpark, my friend was given a wet one! Got a dodgy stomach when I ate at the beach. On a side note the airport toilets are dirty, no toilet paper, take your own. Take snacks too as the food is over priced.
Stayed 7 nights in Dec 2017

8/10 Good

Ace, Bedford, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt very safe and staff are friendly
Egypt have really upped their game on security and the airport security is also as good as anywhere. Great resort beach or pool. Special thanks to the guy who cleaned our room 5301 every day and every day made an animal out of a towel & flower petals.
Stayed 7 nights in Oct 2017