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SUNRISE Crystal Bay Resort - Grand Select

5.0 star property

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Photo gallery for SUNRISE Crystal Bay Resort - Grand Select

3 outdoor pools, open 9:00 AM to 5:00 PM, pool umbrellas, sun loungers
Crystal Jacuzzi Suite (Posh Club) | 1 bedroom, free minibar, in-room safe, individually decorated
Jacuzzi Suite, Sea view (Posh Club) | Living area | 40-inch LCD TV with satellite channels, TV, table tennis
Jacuzzi Suite, Sea view (Posh Club) | Living area | 40-inch LCD TV with satellite channels, TV, table tennis
Jacuzzi Suite, Sea view (Posh Club) | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Breakfast included
  • Hot Tub

Explore the area

Map
KM 19 Hurghada-Safaga Road, Hurghada, Red Sea Governorate
  • Senzo Mall
    ‪9 min walk‬
  • Desert Rose Aqua Park
    ‪14 min walk‬
  • Hurghada Grand Aquarium
    ‪4 min drive‬
  • Hurghada (HRG-Hurghada Intl.)
    ‪14 min drive‬

Room options

View all photos for Executive Jacuzzi Suite (Posh Club)

Executive Jacuzzi Suite (Posh Club) | Living area | 40-inch LCD TV with satellite channels, TV, table tennis

Executive Jacuzzi Suite (Posh Club)

  • 969 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | 1 bedroom, free minibar, in-room safe, individually decorated

Superior Room

  • 377 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Suite, Partial Sea View

Family Suite, Partial Sea View | Living area | 40-inch LCD TV with satellite channels, TV, table tennis

Family Suite, Partial Sea View

  • 473 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Jacuzzi Suite, Sea view (Posh Club)

Jacuzzi Suite, Sea view (Posh Club) | 1 bedroom, free minibar, in-room safe, individually decorated

Jacuzzi Suite, Sea view (Posh Club)

  • 1076 sq ft
  • Sea view
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Presidential Suite (Posh Club)

Presidential Suite (Posh Club) | 1 bedroom, free minibar, in-room safe, individually decorated

Presidential Suite (Posh Club)

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room, Pool or Partial Sea View

Deluxe Room, Pool or Partial Sea View | 1 bedroom, free minibar, in-room safe, individually decorated

Deluxe Room, Pool or Partial Sea View

  • 452 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Swim UP Room

Deluxe Swim UP Room | 1 bedroom, free minibar, in-room safe, individually decorated

Deluxe Swim UP Room

  • 538 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Royal Suite, Sea View (Posh Club)

Royal Suite, Sea View (Posh Club) | 1 bedroom, free minibar, in-room safe, individually decorated

Royal Suite, Sea View (Posh Club)

  • 1324 sq ft
  • Sea view
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Pool Suite, Sea View (Posh Club)

Pool Suite, Sea View (Posh Club) | Private pool

Pool Suite, Sea View (Posh Club)

  • 1022 sq ft
  • Sea view
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Swim Up Suite (Posh Club)

Junior Swim Up Suite (Posh Club) | 1 bedroom, free minibar, in-room safe, individually decorated

Junior Swim Up Suite (Posh Club)

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Swim UP Suite (Posh Club)

Family Swim UP Suite (Posh Club) | 1 bedroom, free minibar, in-room safe, individually decorated

Family Swim UP Suite (Posh Club)

  • 581 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Sea View

Junior Suite, Sea View | 1 bedroom, free minibar, in-room safe, individually decorated

Junior Suite, Sea View

  • 474 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Crystal Jacuzzi Suite (Posh Club)

Crystal Jacuzzi Suite (Posh Club) | Living area | 40-inch LCD TV with satellite channels, TV, table tennis

Crystal Jacuzzi Suite (Posh Club)

  • 1292 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Swim-Up Room

  • Sleeps 3
  • 2 Double Beds

Family Suite with Partial Sea View

  • Sleeps 3
  • 1 Queen Bed and 2 Twin Sofa Beds

Jacuzzi Suite - Posh Club

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Pool Suite - Posh Club

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Presidential Suite - Posh Club

  • Sleeps 3
  • 2 Twin Beds and 1 King Bed

Superior Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Family Swim Up Suite - Posh Club

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

Royal Suite- Posh Club

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Junior Suite

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Deluxe Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Junior Swim Up Suite - Posh Club

  • Sleeps 3
  • 1 King Bed

Crystal Jacuzzi Suite - Posh Club

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Executive Jacuzzi Suite - Posh Club

  • Sleeps 3
  • 1 King Bed

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About this property

SUNRISE Crystal Bay Resort - Grand Select

5-star resort in Village Road
Catch some rays on SUNRISE Crystal Bay Resort - Grand Select's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.
SUNRISE Crystal Bay Resort - Grand Select offers 364 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

A private beach and 2 outdoor tennis courts are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 11 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. Guests under 16 years old are not allowed in the spa.
Some rates at SUNRISE Crystal Bay Resort - Grand Select are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At SUNRISE Crystal Bay Resort - Grand Select you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the resort's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 9 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This Art Deco resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts.

SUNRISE Crystal Bay Resort - Grand Select has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
The Gallery - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Manohar - This restaurant specializes in Indian cuisine and serves dinner only. Reservations are required. Open daily.
Elia - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Felucca - This beachfront seafood restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.
Dalila - Overlooking the ocean, this restaurant specializes in local cuisine and serves dinner only. Reservations are required. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at SUNRISE Crystal Bay Resort - Grand Select are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (non-alcoholic beverages included)

Land activities

Soccer
Tennis

Lessons/classes/games

Aerobics
Yoga

Languages

Arabic, Dutch, English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 6 restaurants
  • 9 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Dalila
  • Elia
  • Felucca
  • Manohar
  • The Gallery

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • TV in common areas
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • Elevator

More

  • 3 buildings
  • 3 floors
  • Art Deco architecture
  • Built in 1992
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: USD 0
  • New Year's Eve (December 31) Gala Dinner per child: USD 110 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 11 years old are not allowed in the fitness facility without adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

SUNRISE Crystal
SUNRISE Crystal Bay Resort
SUNRISE Grand Select Crystal Bay
SUNRISE Grand Select Crystal Bay Hurghada
SUNRISE Crystal Bay Resort Hurghada
SUNRISE Grand Select Crystal Bay Resort Hurghada
SUNRISE Select Crystal Bay Resort
SUNRISE Crystal Bay Hurghada
SUNRISE Crystal Bay
SUNRISE Grand Select Crystal Bay Resort
Sunrise Crystal Grand Select
SUNRISE Crystal Bay Resort - Grand Select Resort
SUNRISE Crystal Bay Resort - Grand Select Hurghada
SUNRISE Crystal Bay Resort - Grand Select Resort Hurghada

SUNRISE Crystal Bay Resort - Grand Select Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 242 out of 393 reviews
Rating 8 - Good. 120 out of 393 reviews
Rating 6 - Okay. 18 out of 393 reviews
Rating 4 - Poor. 8 out of 393 reviews
Rating 2 - Terrible. 5 out of 393 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Vlatko

Traveled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Beautiful property, amazing grounds and beach. Food was basic and staff are slow and no attention to details (missing towels, stocked minibar, missing cutlery etc).
Stayed 6 nights in Feb 2025

10/10 Excellent

Josephine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far as the hotel is concerned I do not have a single complaint about. The rooms and public areas were clean and well tended, the gardens are a delight. All the staff we encountered were very friendly and bent over backwards to provide excellent service. A special shout out to Romel in Yades - though there were many others whose names I did not get; he served us every breakfast and lunch. We also had massages in the Spa which were excellent. The only area of concern was in respect of the beauty salon, we were offered and accepted on my part 2 x facials and 2 x manicure my partner also had a 2 x pedicure. He was reasonably happy with his pedicure, but the manicure and facial fell well short of what I would expect. Facial - no cleanse at start just 3 consecutive masks; each wiped off which a damp sponge not properly cleansed and lastly a lick of moisturiser whole time 23 minutes- usual time one hour, Manicure no finger soak no hand massage, poor filing of the nails used a sawing motions when it should be one way rough and hurried treatment of cuticle, but worst of all the clippers etc were not sterilised between customers. Total time 17 minutes usual time one hour. As the deal included two I went back to see if that had been a bad day - but know just even quicker and new clear nail polish was applied over old instead of removing it. I doubt any of the staff are professionally trained.
Stayed 7 nights in Jan 2025

10/10 Excellent

Sri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent and memorable holiday. The hotel was great and the staff were exceptionally attentive and accommodating. We had access to the posh club which has a 24 hour butler.
Stayed 6 nights in Dec 2024

10/10 Excellent

Chelsea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Listen, this resort is amazing!!! We were sooo impressed with everything. The food options and the quality of the food is phenomenal and there is always something you will find to enjoy. The only thing we weren’t crazy about was the far walk from our room. Which was completely our fault because we chose sea side view and it was an AMAZING view but it was so far from the lobby and restaurant etc but apart from that, the experience here was perfect. We will definitely come back soon. Thanks for an unforgettable experience!
Stayed 7 nights in Oct 2024

8/10 Good

Crawford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 10 days in one of their Junior suites, and while we had a great time, I'm not sure I would rate Crystal Bay as a 5 star hotel. It is however definitely a very good 4 . The hotel has a very large footprint so if you're situated down near the lagoon (as we were) then it can be a bit of a hike to get to the main part of the hotel. The flip side of this is though that the hotel doesn't feel crowded and getting things like loungers or a drink is no problem at all. There is genuinely nothing majorly negative I can say about this hotel, the staff are amazing (shout out to Sameh at the Oasis beach bar), the grounds are immaculate, and the food in the a la carte restaurants is fantastic (Try the Kashmiri Lamb Rogan Josh at Manohar!!!). If I had to mark it down it would be based on the consistency between bars/restaurants i.e. a coffee or drink in one bar can be quite different to the next bar. Also, the people trying to sell you spa or beauty treatments while you are just lying by the beach is quite annoying (we had 4 approaches on our first morning), although we did discover you can grab a red flag from the towel station to combat this.
Stayed 10 nights in Sep 2024

10/10 Excellent

Antreas

Traveled with family
Liked: Staff & service, property conditions & facilities
The place is impressive. The best resort I have ever visited. Very clean, with many choices in food and drinks. What makes this place special is its people, a big thank you for the perfect hospitality to Mado, Jimmy, Cooper and Crush from animation team also Aziz from Housekeeping management team. Of course I'll be back next year.
Stayed 14 nights in Jul 2024

10/10 Excellent

AHMED

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

افضل منتجعات و افضل موظفين

Stayed 2 nights in Aug 2023

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great hotel, staff was amazing they went above and beyond to make our stay exceptional. Food was so delicious and so many varieties. Zachariah the assistant front desk manager provided a great customer service, the chef on the grill station, the housekeeping manager,Adam in the restaurant and the beach team were so friendly and helpful. Highly recommend and we will be back again.
Stayed 4 nights in May 2023

8/10 Good

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely a good hotel for families

The hotel was nice - rooms were basic but the amenities were good. I liked the variety of food available which always tasted fresh. Sometimes felt the food was similar between restaurants. The kids areas need more work and more things available as the play area is outdoors and very basic and some of the events are in the evening when kids are asleep.
Stayed 7 nights in Feb 2023

10/10 Excellent

HEEKYUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Sandro Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. All inclusive food is great, big rooms very clean. Pretty environment nice pool area nice beach (with saftey net to prevent bigger fish and jelly fish to enter the lagoon.) nice shisha bar (not all inclusive but very worth the money!) souvenir shop. childfriendly animators. it was my second stay at this hotel and i recommend highly.
Stayed 8 nights in Sep 2022

10/10 Excellent

Ahmed

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing
Stayed 6 nights in Sep 2022

4/10 Poor

Hassan

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Only one resturant had great food Mangal with chief Mohamad was amazing. All other resturants did not have great food. Front manager Shareef and staff were very nice.
Stayed 4 nights in Aug 2022

10/10 Excellent

Deborah

Stayed 2 nights in Aug 2022

8/10 Good

samer

Liked: Staff & service, amenities, property conditions & facilities
Very good place to stay
Stayed 4 nights in Jul 2022

10/10 Excellent

Bassem

Liked: Staff & service
Stayed 4 nights in Jun 2022

6/10 Okay

Zeeshan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Do not recommend.

I would not recommend this place due to the behavior of staff at checkout. I had accidentally left one pool towel at the pool and did not have the pool card to return. The check out staff did not believe my account and charged me 15$ for a pool towel. It was just a horrible experience.
Stayed 3 nights in Feb 2022

10/10 Excellent

Karen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking to spend the best time in Hurghada, Sunrise Crystal Bay is the place to go. Food is great, lots of options that would suit every palate. We were a family of 11 people and we always had something to do. kids friendly activities were great. I would like to specifically mention the amazing care and support of Ahmed Youness who accommodated my requests during our 6 days stay. Mr Ali and Ashraf from Guest relations have the best attitude and conflict resolution skills with very happy manners.
Stayed 4 nights in Jun 2022

8/10 Good

MAHMOUD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A trip to remember

It was a great vacation, the atmosphere was excellent, the receptionist staff were friendly and helpful and upgrade our room from standard to deluxe, and the rooms were clean and comfortable also there were a lot of activities on the beach and pool, the food in the main restaurant provided a low variety and quality of food but the a la cart restaurants were amazing my recommendation Elia, mangal and Indian restaurants The snacks in the beach restaurant was delicious and tasty (yades) also the animation team was so kind, joyful and helpful finally overall the accommodation was very good special thanks to mr.mazen the head of indian restaurant for his advice and helping us to establish the best a la carte restaurants
Stayed 4 nights in Jun 2022

8/10 Good

MAHMOUD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's time to fun

It was a great vacation, the atmosphere was excellent, the receptionist staff were friendly and helpful and upgrade our room from standard to deluxe, and the rooms were clean and comfortable also there were a lot of activities on the beach and pool, the food in the main restaurant provided a low variety and quality of food but the a la cart restaurants were amazing my recommendation Elia, mangal and Indian restaurants The snacks in the beach restaurant was delicious and tasty (yades) also the animation team was so kind, joyful and helpful finally, overall the accommodation was very good special thanks to mr.mazen the head of indian restaurant for his advice and helping us to select the best a la carte restaurants.
Stayed 4 nights in Jun 2022

10/10 Excellent

Yuliya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from SUNRISE Crystal Bay Resort and it was absolutely amazing. We had a suite with the ocean view, which was spectacular, especially in the morning and evening. The rooms were spacious with enough storage. Room was cleaned daily and our housekeeper was great. We were based closed to the beach and made friends with the lifeguard Mouhmoud, who would always stop for a chat and help us with the towles and sunbeds. I am quite an active person, so was going to the gym every day. Special thanks to the attendant there, who was always helpful with the advice about how to use the equipment. Upon arrival I had a spa treatment consisting of a hamam, following two massage sessions afterwards and that's just out of this world. Special thanks to receptionist there Elena and Mona, who I had the massages with. Out of five restaurants you could have meal in the evening, Mangal was our favourite, where the selection of meat was grilled to perfection. And finally big big thank you to Ahmed El Souady, who was our waiter at the main restaurant, quick as a wind with our drinks, sometimes getting them even before we ask and always friendly, attentive and smiley.
Stayed 10 nights in Apr 2022

10/10 Excellent

Nicola

Stayed 7 nights in Feb 2022

10/10 Excellent

Hesham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Osama

Stayed 7 nights in Dec 2021

10/10 Excellent

Stephanie Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort went above and beyond to make guests feel welcome and at home! My husband and I were there for NYE 2021 ringing in 2022. The New Year’s Eve Gala was truly unreal with the food, decorations and entertainment. It will be a night no one there will ever forget! I would definitely recommend this resort and would love to return!
Stayed 2 nights in Dec 2021