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Sunrise Sentido Mamlouk Palace

5.0 star property

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Photo gallery for Sunrise Sentido Mamlouk Palace

Exterior
Lobby
Front of property - evening/night
Minibar, in-room safe, individually decorated, individually furnished
Family Suite Pool View | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Breakfast included
  • Hot Tub
  • On private beach

Explore the area

Map
Km 20 Hurghada - Safaga Rd, Hurghada, Red Sea Governorate, 84511
  • Senzo Mall
    ‪20 min walk‬
  • Desert Rose Aqua Park
    ‪4 min drive‬
  • Hurghada Grand Aquarium
    ‪5 min drive‬
  • Hurghada (HRG-Hurghada Intl.)
    ‪20 min drive‬

Room options

View all photos for Family Room Bunk Bed

Family Room Bunk Bed | Minibar, in-room safe, individually decorated, individually furnished

Family Room Bunk Bed

  • 441 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Family Suite Pool View

Minibar, in-room safe, individually decorated, individually furnished

Family Suite Pool View

  • 560 sq ft
  • Sleeps 5
  • 1 King Bed OR 1 Twin Bed

View all photos for Standard Room, Garden View

Minibar, in-room safe, individually decorated, individually furnished

Standard Room, Garden View

  • 441 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, Sea View

Executive Suite, Sea View | Living area | 32-inch LCD TV with satellite channels, TV

Executive Suite, Sea View

  • 710 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

Standard Room Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite Garden View

Minibar, in-room safe, individually decorated, individually furnished

Family Suite Garden View

  • 560 sq ft
  • Sleeps 5
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Standard Room, Pool View

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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About this property

Sunrise Sentido Mamlouk Palace

5-star property in Village Road
Catch some rays on Sunrise Sentido Mamlouk Palace's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Sunrise Sentido Mamlouk Palace offers 530 accommodations with minibars and safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with satellite channels.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Hurghada property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

A private beach, 2 outdoor tennis courts, a health club, and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the health club or hot tub without adult supervision. Guests under 16 years old are not allowed in the health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
Sunrise Sentido Mamlouk Palace is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Sunrise Sentido Mamlouk Palace you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 6 bars/lounges. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, outdoor tennis courts, and a health club.

Sunrise Sentido Mamlouk Palace has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Shahrzad - This restaurant specializes in international cuisine and serves breakfast and lunch.
Frida - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Manzoku - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Nasaya Lounge - This restaurant overlooks the ocean and specializes in international cuisine. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Kids club

Languages

Arabic, Dutch, English, French, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Frida
  • Manzoku
  • Nasaya Lounge
  • Shahrzad

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Surf lessons
  • Surfing/bodyboarding
  • Waterslide
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • Elevator

More

  • 19 buildings
  • 3 floors
  • Built in 2007
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 0
  • New Year's Eve (31 December) Gala Dinner per child: USD 90 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
Guests under 16 years old are not allowed in the health club, and guests under 16 years old are only allowed in the health club and hot tub with adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Mamlouk
Mamlouk Palace
Mamlouk Palace Resort
SENTIDO Mamlouk
SENTIDO Mamlouk Palace
SENTIDO Mamlouk Palace Hurghada
SENTIDO Mamlouk Palace Resort
SENTIDO Mamlouk Palace Resort Hurghada
SENTIDO Palace Resort
Sunrise Mamlouk Palace Hotel Hurghada
Sunrise Mamlouk Palace Hurghada

Sunrise Sentido Mamlouk Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 180 out of 300 reviews
Rating 8 - Good. 88 out of 300 reviews
Rating 6 - Okay. 20 out of 300 reviews
Rating 4 - Poor. 8 out of 300 reviews
Rating 2 - Terrible. 4 out of 300 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vitor

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option in Hurghada Near the option and city centre It is not a very new hotel but it has been undergoing small improvements. All the areas and room are always clean and tidy. The beach is very nice and we can find a lot of pools inside the complex. The dining options seem to be way better than the average. The alcohol options are not at the same level as in other countries but still good. Although we could find a lot of strange people reserving sunbeds when they wake up (and don't show up for hours) we never had problems finding sunbeds - this politic shoud be reviewed by the hotels by the way.
Stayed 9 nights in Oct 2024

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel even better staff
Excellent Hotel, fabulously clean, brilliant facilities and amazingly friendly staff. Rooms - very clean, Beds comfy but Air Con was very loud Food is as to be expected at an all inclusive, good selection each day but can get repetitive. Lot of options to eat in other restaurants too though, and there is snack bars at lunch etc The Alcohol is shocking, if you intend on drinking lot this is not the hotel for you. Gym - Best i've had access to at a hotel abroad Water Slides (easy access to other hotel) - Brilliant, Kids absolutely loved them too. Pool and Beach - Brilliant Entertainment - As to be expected. Ends at 11pm but is very loud, especially the 'Pool Party' - If you like an early night or have young kids, would suggest asking for a room further away and closer to the beach. I'm not someone to really return to any location more than once, but entire family agreed we'd happily come back here.
Stayed 8 nights in Oct 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

4/10 Poor

Jun

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
They don't clean well. I ate the food at the Spanish restaurant in the hotel. I got food poisoning and diarrhea.
Stayed 4 nights in Aug 2024

6/10 Okay

EVE

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Nice hotel but needs big refurbishment, the room was in need of several repairs. When we checked in the reception staff were rude and didnt even smile. Restaurant staff were great, always smiley and helpful. It Was difficult to get served at the swim up pool bar as they were always too busy chatting to each other and ignored you. We also noticed that the well used plastic cups were just rinsed and used again!!! Other people we spoke to also felt this way so used the other pool bar who were always happy and served you straight away.
Stayed 5 nights in Jun 2024

10/10 Excellent

Ilaria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at Sunrise Mamlouk Palace Hotel. The staff goes above and beyond to make you enjoy your holiday to the fullest, especially the reception and holiday concierge staff. The rooms are spacious,clean and some of them renovated recently. The best thing in my opinion is that the facilities are shared with the sister hotel Sunrise Garden Beach resort, so you can use the pools and restaurants of both hotels, as well as the very well equipped gym. The beach is at walking distance, it is clean and has a boardwalk to take you to the snorkeling area. The resort has an app that you can use to book dinner, check the daily program and order room service or report a room fault. We loved the food, the buffet has a wide choice of warm and cold options, and the a la Carte restaurants are also very good quality.
Stayed 7 nights in Apr 2024

10/10 Excellent

Lucy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip again with my family
Stayed 5 nights in Apr 2024

10/10 Excellent

Oana-Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2024

10/10 Excellent

Saadat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Palace resort. Amazing service. Everyone there was cheerful and polite. Stand out were Mahmoud at the pool who was always helpful with finding us sunbeds, Emad at reception helped with booking one of the 4 a la carte restaurants when it was already fully booked. The hotel organised our trek to Cairo and Giza to see the Pyramids with a much better price than on line. Thomas was our driver and guide and was brilliant all day. The trip is not for the faint hearted (7 hrs there and 5 hrs drive back), but a great adventure. They have a heated outside pool as we had a couple of windy days which even though the temperature was in high 20s made swimming more enjoyable. All in all it was a memorable holiday.
Stayed 7 nights in Apr 2024

10/10 Excellent

Agnes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the room, the cleanness, the food was very good at the buffet, and it was amazing in the a la carte restaurants. We tried most of them. Loved the service too.
Stayed 7 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mamlouk Palace Hurghada
Could not fault this hotel,had an amazing stay.
Stayed 7 nights in Mar 2024

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, 5 night get away. Great value for money! Had the best time. Thank you to all ❤️
Stayed 5 nights in Mar 2024

10/10 Excellent

sharron

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff here were amazing
Stayed 8 nights in Jan 2024

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities
Stayed 8 nights in Jan 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for Xmas and New year, long stay. The rooms are very spacious and housekeeping is 10 out of 10 👍. The food...simply superb. Very balanced offering. From traditional Arab food, to all very well known European dishes. It is simply impossible not to find something for every taste and diet. Services provided from all the staff at the hotel are excellent. The only thing that needs to be looked (in my opinion) is the fact that everyone is constantly on the mobiles. They carry a plate in one hand and mobile phone in the other. Come on guys, leave the phone in your pocket when you serve your customers. Gym: Very clean and very well equipped WIFI: This deserves special mentioning... EXCELLENT. The cover in the hotel and the surrounding grounds is superb. Even on the beach you have WIFI cover. No need for expensive phone calls. WhatsApp, Viber, Messenger all of them working as they should. All in all, fantastic place for a holiday.
Stayed 18 nights in Dec 2023

10/10 Excellent

Israel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Resort theme is two large pools in a court yard surrounded by blocks of apartments. Makes a safe lounging and entertainment area. Thrre was plenty entertainment.
Stayed 7 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, great food and lots of choices for a la carte as well as the buffet. Heated pool which was great for December holiday. Easy access to the private beach. Service was so friendly and helpful. We stayed in the Executive suite which was very spacious and on ground floor so direct access to the beach. Only critisicm would be that the room especially living area is a bit dark so would recommend the hotel adds brighter side lights. Other than that everything was perfect!
Stayed 3 nights in Dec 2023

10/10 Excellent

Lucy

Stayed 3 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really relaxing stay. Fantastic service
Absolutely fabulous service to help us celebrate my birthday. Being able to share facilities with the sister hotel next door
Stayed 1 night in Dec 2023

10/10 Excellent

Ilaria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were absolutely satisfied with our stay. We loved the different included dining options (buffets and a la carte restaurants) with our all-inclusive package. Service was excellent, they went above and beyond to make sure our stay was pleasant, even gave us late check out and use of all the facilities/restaurants after check out while waiting for our taxi. One heated pool, towel service, amazing beach with a board walk and great snorkeling spot. Activities and shows organized during the day and evening. We loved the parade! Gym was well equipped with cardio and weights/resistance machines , had even a squat rack, smith machine and stair master. Towels available and locker room had showers. Lots of activities and excursions available to purchase such as horse riding, desert quad ride, snorkeling and visiting Orange beach, where the sea water is comparable to that of Bahamas. Highly recommended.
Stayed 8 nights in Dec 2023

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel.
The hotel is amazing and everything from clean to very good service and very good selection of foods. Especially the dinner restaurants. Staff are so friendly and will do anything for you. It’s my second visit and can’t wait to go again.
Stayed 7 nights in Nov 2023

10/10 Excellent

enas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding resort really in all aspects,helpful active staff,nice well maintained rooms,tasty varient food in differant resturantus,nice beach...all really
Stayed 3 nights in Oct 2023

10/10 Excellent

lydia

Stayed 4 nights in Jul 2023

10/10 Excellent

Shah, London

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service provided by the staff was very good
Stayed 7 nights in Feb 2023

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great 3rd vist
Had an amazing stay here lots to do as have use of both hotels staff are so nice and friendly my only comment would be the rooms need to be restocked with , water toilet roll , & soft drinks was only done twice in our week stay so had to get from any bar and cleaners trolly
Stayed 7 nights in Feb 2023