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The room was beautiful, well kept as well as the pool. the beach was lovely as well as the communal pools and areas. i felt as though the all inclusive was mainly limited to 3meals a day and drinks whereas snacks were really lacking. What ruined my experience at this hotel was the staff. I was constantly harassed by the male staff particularly one. i didn’t even feel safe raising the issue with anyone as every single one had been inappropriate with me at that point and it seemed very normalised. It got to the point where i would rather stay in my room and not even go to meals as if was extremely distressing. One particular staff member would even continuously come to my room after finding out which room i was staying in, at late hours of the night banging and knocking on my door, after opening it once and feeling extremely uncomfortable and asking him to leave which he did not want to, i didnt open the door again. its really unfortunate as the resort is lovely but the staff really ruined it for me. i was left feeling unsafe, anxious and on edge from day 2 of an 8 day stay. i wouldn’t recommend this hotel at all for females.

This was our first time in an all inclusive place so we were a bit hesitant. The check in was a bit hectic but after that all went smooth. The room was nice overlooking a garden and pool. A big room with a nice balcony. The pools were all very nice and the staff were all friendly. The nicest part of the pools was a very little 'copy'of the Nile River. The food overall was very good. Especially the desserts. The main cafeteria was just as good as all the smaller specialty restaurants. Lots of little activities. Other highlights: the gardens were beautiful and the staff work really hard to maintain the gardens. It's great to just walk around the property and get your steps in too. We also did the snorkeling cruise which was really well done and the crew on the boat were friendly and in good humor. Cocktails were good. Beer and wine not so great but still passable. A very relaxing stay. (Should be noted wifi is not free in the rooms, but device passes were cheap if you need one)

It was great

the room with very far away from the restaurant and reception and aquapark also, we asked the reception to change it because we have a baby, but he told us that there is no available option

My stay at Jaz Saraya Resort was truly exceptional from start to finish. From the moment I arrived, the staff went above and beyond to make me feel welcome — their warmth, professionalism, and attention to detail were outstanding and really set the tone for the entire trip. Everything about the resort was simply awesome — the facilities were immaculate, the amenities were top-notch, and the overall atmosphere was both relaxing and vibrant. Every corner of the resort reflected great care and quality. I couldn't have asked for a better experience, and I would highly recommend Jaz Saraya to anyone looking for a perfect getaway. I will definitely be coming back :)