Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa

Exterior
Indoor pool, outdoor pool, pool umbrellas
Exterior
Lobby
Meeting facility

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Room service
  • Air conditioning
  • Parking included

Explore the area

Map
No. 5858 Taihu Road, Huzhou, Zhejiang, 313000
  • Lake Tai
    2 min walk
  • Huzhou Hot Spring Golf Club
    9 min drive
  • Qianshan Park
    9 min drive
  • Suzhou (SZV)
    94 min drive

Room options

Suite, 1 Bedroom, Lake View

  • 915 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Balcony

  • 915 sq ft
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed, Resort View

  • 732 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, Resort View

  • 603 sq ft
  • Sleeps 3
  • 2 Twin Beds

Family Room

  • 732 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

Suite, 1 Bedroom, Balcony

  • 807 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • 743 sq ft
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed, Lake View (Balcony)

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Resort View

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Resort View

  • 484 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Resort View

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 2 Bedrooms, Balcony, Lake View

  • 743 sq ft
  • Lake view
  • Sleeps 5
  • 2 Double Beds

Premier Room, 2 Twin Beds, Lake View (Balcony)

  • 495 sq ft
  • Sleeps 3
  • 2 Twin Beds

Room, 2 Twin Beds, Lake View

  • 861 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Lake View

  • 484 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Resort View

  • 495 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Resort View

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, Resort View

  • 861 sq ft
  • Resort view
  • Sleeps 3
  • 2 Twin Beds

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About this property

Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa

5-star resort in Wuxing
6 restaurants, a full-service spa, and an indoor pool are available at this resort. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a fitness center, and a bar/lounge. Housekeeping is available on request.
Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa offers 281 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and iPod docking stations. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 40-inch plasma televisions come with satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide and a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Shine Spa 炫逸水疗. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
In addition to a full-service spa, Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa features a waterslide and an indoor pool. Dining is available at one of the resort's 6 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center, 16 meeting rooms, and limo/town car service. Event facilities measuring 20451 square feet (1900 square meters) include conference space. This luxury resort also offers an outdoor pool, a children's pool, and a spa tub. For a surcharge, the property provides an airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service. Limited complimentary onsite parking is available on a first-come, first-served basis.

Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
采悦轩中餐厅 - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
盛宴标帜餐厅 - This buffet restaurant specializes in Fusion cuisine and serves breakfast and dinner. Open 24 hours. Open daily.
炫和川日本餐厅 - This restaurant specializes in Japanese cuisine.
大堂吧 - Onsite lobby lounge.
炫吧 - Onsite bar.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 188 per person
  • 6 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 大堂吧
  • 炫吧
  • 炫和川日本餐厅
  • 盛宴标帜餐厅
  • 采悦轩中餐厅

Things to do

  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Karaoke
  • Outdoor pool
  • Piano
  • Playground
  • Shopping
  • Spa tub
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • 20,451 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Garden
  • In a regional park
  • On a lake
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 27 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch plasma TV with satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Fireplace
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 496.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 188 per person
  • Airport shuttle fee: CNY 3000 per vehicle (roundtrip)
  • Rollaway bed fee: CNY 496.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from July to September
Hot springs access available from 3:00 PM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
Parking height restrictions apply
Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sheraton Hot
Sheraton Hot Spring
Sheraton Hot Spring Resort
Sheraton Huzhou Hot Spring
Sheraton Huzhou Hot Spring Resort
Sheraton Huzhou Hot Spring Resort
Sheraton Huzhou Taihu Lake Hot Spring Resort Spa

Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 20 out of 35 reviews" "
Rating 8 - Good. 10 out of 35 reviews" "
Rating 6 - Okay. 5 out of 35 reviews" "
Rating 4 - Poor. 0 out of 35 reviews" "
Rating 2 - Terrible. 0 out of 35 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean , centrally located. The staff were absolutely amazing
Stayed 2 nights in Apr 2024

8/10 Good

Xiaolan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was surprised to smell the smoke when we were heading downstairs to check out,Very disappointed for 4star hotel like this 。Would be nice to control the cigarette smoke from the gusts .
Stayed 1 night in Mar 2024

10/10 Excellent

ANTONY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

wen liang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Stayed 1 night in Feb 2024

10/10 Excellent

Yuanyuan

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

LUOYUN

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The aircondition is worst and we use the heater there. Maybe due to the high demand during the new year, the service is bit out of order when do the check in and breakfast.
Stayed 2 nights in Dec 2023

10/10 Excellent

chen

Stayed 2 nights in Oct 2021

10/10 Excellent

Robin, San Jose, CA

Traveled with family
Liked: Cleanliness, staff & service
Beautiful hotel, very impressive. The hot springs in a separate building is a nice feature also.
Stayed 1 night in Jan 2019

10/10 Excellent

XIAOSU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in China
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a really lovely hotel. A little pricey because it’s clearly a popular Wedding and family destination . I thought it was very pretty and staff was incredibly nice and accommodating. I like to stay at hotels with club lounges for added attention and service but they were renovating that area. I was disappointed and that staff did everything to make it up to me.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting experience.
Far away from city!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but overpriced.
The hotel is absolutely gorgeous looking at it from the outside. It's a decent hotel inside but nothing extraordinary. Breakfast buffet is way overpriced at about $35. Walked through the dinner buffet but decided it wasn't going to be worth the $70 price. At $317 a night, it's only worth 3 stars. If the price was $200 or less, then 4 stars.

6/10 Okay

JSQ, Philippines

Liked: Staff & service
Impressive Looking Structure
The unique ring shaped structure is indeed very impressive. But I am not sold by the interior. Big round bathtub can be a Wow factor when you enter the room. But can be an obstruction as you go to the bathroom or lavatory on your every day use. Meaning poor lay out. Room is equipped with many technically advanced amenities (like lights and curtains controlled by an iPod) but unfortunately, not user friendly at all. The high ended Roca wireless automatic toilet./bidet is not working. The hotel name has "Hot Spring" on it. We can not find any. Breakfast is poor in terms of food and service for such a high class hotel.

8/10 Good

Christine, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mind blowing hotel
If yiu want to take the time to head inland from Shanghai and still stay in a top class hotel this is the one. The hotel is amazing and we'll worth the trip

10/10 Excellent

Les, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spectacular facility
truly spectacular facility; the night time lighting is a real attraction. Very courteous staff. Managers do actually enforce the no-smoking policy (law) which other Chinese hotels and restaurants don't! Excellent breakfast. Dinner prices are high. Beautiful room.

10/10 Excellent

Li rong

Stayed 2 nights in Sep 2023

10/10 Excellent

MENG, 苏州

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
度假的好地方
周末到太湖月亮湾酒店度假,看湖光山色,享太湖美食。月亮湾酒店的夜晚灯光秀真的很美,值得欣赏!
Stayed 1 night in Jun 2019

6/10 Okay

Yuen Chun

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Stayed 1 night in Feb 2019

8/10 Good

KuanChih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店各方面都不錯,除了1F餐廳
飯店本身的確符合五星級的水準,櫃檯服務態度及房間舒適度等等都沒話說,1F的餐廳是最大敗筆,無論是食物或服務生的訓練程度都不夠好,唯有價錢是五星級的。飯店有送溫泉票券,一定要去試試,記得自帶泳衣及泳圈。
Stayed 1 night in Nov 2018

10/10 Excellent

jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好
第2次入住了,升级了家庭房,湖景,房间够大,服务很好,下次还会选择
Stayed 1 night in Sep 2018

10/10 Excellent

YONGXIAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Rosy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017