4/10 Poor
Bruna
Traveled with partner
Feb 10, 2026
Disliked: Cleanliness, amenities, property conditions & facilities
The service was not very good – there was a lack of friendliness and the staff were not very welcoming. The room did not seem clean; when we opened the bed we found hair on the sheets, and when we went to take a shower there was a small USED towel hanging on the curtain. There were also two holes in the floor near the wall that we had to cover with paper because we were afraid of what could come out of them.
They said there was a vending machine, but it was completely empty, so we had to go out to buy something to drink. The cleaning around and inside the bathtub could have been much better; it looked like there were caulking residues, and especially the mirrors were dirty.
The experience could have been better—especially since we came to celebrate our wedding anniversary and drove three hours to get there! They definitely need to improve both customer service and cleanliness, urgently!!!
Bruna
Stayed 1 night in Feb 2026































