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Hotel Estelar Altamira

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Estelar Altamira

Front of property - evening/night
Premium bedding, in-room safe, desk, soundproofing
Aerial view
Lobby sitting area
Lobby sitting area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Spa
  • Pet friendly

Explore the area

Map
Carrera 1 45-50, Ibagué, Tolima, 730006
  • La Kueva Escalada Bajo Techo
    12 min walk
  • Típicos Ecuatorianos
    8 min walk
  • Terminal de Transporte
    6 min drive
  • Ibague (IBE-Perales)
    18 min drive

Room options

View all photos for Premium Room, 2 Twin Beds (Superior Estelar Twin Bed Room)

Premium Room, 2 Twin Beds (Superior Estelar Twin Bed Room) | Premium bedding, in-room safe, desk, soundproofing

Premium Room, 2 Twin Beds (Superior Estelar Twin Bed Room)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Premium bedding, in-room safe, desk, soundproofing

Superior Room, 2 Twin Beds

  • 312.1 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (Standard Estelar Queen Bed Room)

Standard Room, 1 Queen Bed (Standard Estelar Queen Bed Room) | Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed (Standard Estelar Queen Bed Room)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Standard Queen Bed Room)

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed (Standard Queen Bed Room)

  • 249.1 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Superior Estelar King Bed Room)

Premium bedding, in-room safe, desk, soundproofing

Premium Room, 1 King Bed (Superior Estelar King Bed Room)

  • Sleeps 3
  • 1 King Bed

View all photos for Room Standard

Premium bedding, in-room safe, desk, soundproofing

Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Room Superior

Premium bedding, in-room safe, desk, soundproofing

Room Superior

  • Sleeps 3
  • 2 Full Bed(s)

Room Superior

  • Sleeps 2
  • 1 Full Bed(s)

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About this property

Hotel Estelar Altamira

3.5-star Ibagué hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a swim-up bar, and a sauna are onsite.
Hotel Estelar Altamira offers 108 accommodations with laptop-compatible safes and bathrobes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Ibagué hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to a children's pool and an outdoor pool, Hotel Estelar Altamira provides an outdoor tennis court and a spa tub. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar and a bar/lounge. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and 8 meeting rooms. Event facilities measuring 1981 square feet (184 square meters) include conference space. This family-friendly hotel also offers a fitness center, a sauna, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Hotel Estelar Altamira is a smoke-free property.

A complimentary manager's reception is offered each day.
Le Bistrot - This café serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
La Toscana - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open select days.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:30 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Free daily manager's reception

Restaurants on site

  • La Toscana
  • Le Bistrot

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,981 square feet of conference space
  • 8 meeting rooms
  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast rate for children 12 years and under. Breakfast for children can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 24 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 7 per vehicle (maximum occupancy 4)
  • Pet fee: USD 24 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Estelar Altamira
Estelar Altamira Ibague
Hotel Altamira Estelar
Hotel Estelar Altamira
Hotel Estelar Altamira Ibague
Sofitel Ibague
Hotel Estelar Altamira Hotel
Hotel Estelar Altamira Ibagué
Hotel Estelar Altamira Hotel Ibagué

Hotel Estelar Altamira Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 323 out of 594 reviews" "
Rating 8 - Good. 188 out of 594 reviews" "
Rating 6 - Okay. 47 out of 594 reviews" "
Rating 4 - Poor. 20 out of 594 reviews" "
Rating 2 - Terrible. 16 out of 594 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John, Manassas

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2024

10/10 Excellent

Olga

Stayed 4 nights in Aug 2024

10/10 Excellent

maureen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un Hotel de clase la atención buena, muy bien ubicada el servicio muy bueno, es la segunda vez que utilizamos este hotel y lo volveremos hacer. Gracias
Stayed 3 nights in Aug 2024

6/10 Okay

Mark, san jose

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The check out is not set up very well, took forever to do it. The receptionist was rude and unkind. I was waiting and waiting but she just took to long not very efficient. The breakfast was cold and the eggs taste not as eggs. There is a bottle of shampoo but you can’t get shampoo out it. The hotel is conveniently close to the airport that why i choose this hotel. It was clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service with a smile.
Stayed 10 nights in Aug 2024

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing especially Sebastian and Jean Carlos. We were English speaking Canadians in a Spanish country and they went above and beyond to help us. They were truly so patient and kind. As soon as they saw us struggling they came to our rescue. The food was great and there was lots of options. The pool was always well maintained and one staff in particular always started poolside activities that he was exceptional at running. Live entertainment was also offered on the weekend. Wonderful place to stay although the shower water could have been a little hotter
Stayed 8 nights in Jul 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
We had the best time here. The staff was so friendly and the food was amazing!
Stayed 8 nights in Jul 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a most enjoyable stay. The hotel and grounds as well as the view were lovely. The room was very comfortable with a good range of amenities. Swimming pool fabulous. The dining experience was disappointing mainly due to poor service, however the manager resolved this to our satisfaction. The breakfast and service was excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Gabriel

Stayed 2 nights in Jul 2024

10/10 Excellent

Hoffman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to find .
Stayed 1 night in Jul 2024

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really going to come back
Stayed 12 nights in Jun 2024

6/10 Okay

Mabel

Stayed 1 night in Jul 2024

10/10 Excellent

Ricardo, New York

Liked: Cleanliness, staff & service, property conditions & facilities
This is an amazing hotel. It never fails there attitude towards service to the residence is amazing.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ricardo, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived everyone greeted us with a happy smile. The front desk staff is very helpful, our kids then proceeded to go to the pool without going upstairs to the room first, the pool staff was amazing specially Miguel who was the staff coordinator for kids activities, then the front desk manager actually came out to greet us which was a plus. Would definitely come back here. This is our second year staying here and it’s amazing. The food options are good because they have a sushi bar, open breakfast Gabriel, Jonathan, Sofia And there are many more that I can mention were simply the best.
Stayed 7 nights in Jun 2024

10/10 Excellent

jairo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

maiko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time
Great place better staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Cesar

Stayed 2 nights in Mar 2024

10/10 Excellent

JUAN, Doral

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience, very professional and kind staff, very clean hotel, good food. A renovation should be considered by Estelar Hotels
Stayed 2 nights in May 2024

10/10 Excellent

JUAN, Doral

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Nice modern and clean facilities Unbeatable service. The check in process with Paola was a great experience. She was very kind and professional. Johnathan was also very kind and polite Great experience so far.
Stayed 1 night in May 2024

10/10 Excellent

maiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I HIGHLY RECOMMEND THIS HOTEL TO EVERYONE!!
This hotel is like its own little paradise on the mountain top. Very friendly staff and clean property. The have a huge pool area, with hot tubs, restaurant areas, tanning areas, and seating areas. It's like a little Oasis on top of a mountain. I HIGHLY RECOMMEND THIS HOTEL TO EVERYONE!!
Stayed 1 night in May 2024

10/10 Excellent

wesley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well maintained, safe and secure, good restaurants, great breakfasts, pool and jacuzzi, staff was extremely friendly and always helpful.
Stayed 4 nights in May 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024