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Sonesta Hotel Ibague

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta Hotel Ibague

Outdoor pool
Porch
Standard Room, 2 Double Beds | Minibar, in-room safe, desk, laptop workspace
Reception
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
Carrera 8 # 57-57 Centro comercial Acqua, Ibagué, Tolima, 730007
  • La Kueva Escalada Bajo Techo
    3 min drive
  • Manuel Murillo Toro Stadium
    5 min drive
  • Jardin Botanico San Jorge
    5 min drive
  • Ibague (IBE-Perales)
    19 min drive

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Business Room, 1 King Bed

Business Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Business Room, 1 King Bed

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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Front of property - evening/night

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Hot Tub
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4.4 out of 5, Excellent, (584)
The price is $90
per night
$90 total
includes taxes & fees
Dec 7 - Dec 8
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About this property

Sonesta Hotel Ibague

3.5-star Ibagué hotel with rooftop terrace
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a rooftop terrace are onsite.
Sonesta Hotel Ibague offers 91 accommodations with minibars and safes. 43-inch flat-screen televisions come with satellite channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Ibagué hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
In addition to an outdoor pool, Sonesta Hotel Ibague provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and a meeting room. This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services. Complimentary self parking is available on site.

Sonesta Hotel Ibague has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 10 AM.
Sonesta Hotel Ibague has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Due to maintenance, this property's pool, sauna, and spa close at 3 PM on Mondays.

Renovations and closures

The property will be renovating from November 1 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Spa
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Property is also known as

Sonesta Ibague
Sonesta Hotel Ibague Hotel
Sonesta Hotel Ibague Ibagué
Sonesta Hotel Ibague Hotel Ibagué

Sonesta Hotel Ibague Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 291 out of 415 reviews" "
Rating 8 - Good. 91 out of 415 reviews" "
Rating 6 - Okay. 13 out of 415 reviews" "
Rating 4 - Poor. 8 out of 415 reviews" "
Rating 2 - Terrible. 12 out of 415 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very comfortable rooms. Good breakfast with plenty of options. Location very good, attached to a mall with plenty of restaurants nearby. Public areas in need of an update.
Stayed 1 night in Aug 2024

10/10 Excellent

ANDRES

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sonesta Ibague is our favorite choice when visiting Ibague. Very convenient location within the Aqua mall, the hotel rooms are nicely appointed and comfortable, the breakfast is great and the staff always very welcoming and attentive!
Stayed 2 nights in Aug 2024

8/10 Good

Bernardino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place!!
Stayed 1 night in Jul 2024

10/10 Excellent

Mario

Stayed 2 nights in Jul 2024

10/10 Excellent

Offir

Liked: Cleanliness, staff & service, property conditions & facilities
Es hermosa, y muy confortable.
Stayed 7 nights in Mar 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
A very great hotel
Stayed 9 nights in Jun 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff!
Stayed 1 night in Jun 2024

10/10 Excellent

HERMAN

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente el servicio del personal, Muy amables y sonrientes.
Stayed 3 nights in Jun 2024

10/10 Excellent

Alberto De

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 1 night in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
This is where we stay whenever we are in Ibague. Most of what we need is within walking distance. Great service and Excellent Staff. We highly recommend this place. This time we were here 21 Nights.
Stayed 17 nights in May 2024

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024

10/10 Excellent

Natalia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and nice location everything is close to shopping areas and restaurants
Stayed 5 nights in May 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Best option in Ibague
Stayed 3 nights in Apr 2024

8/10 Good

Nelson

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The rooms were a bit small. The staff was extremely friendly and had great customer service. The only issue was cleanliness ( stains on the floors, that could have easily mopped up), and a few bugs. Beside that everything was in walking distance, and there was a great supermarket downstairs.
Stayed 4 nights in Mar 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio todo el staff súper profesional en especial Kenya y Luis Rodrigo , para el equipo de vigilancia del hotel un abrazo gracias por cuidarnos y mi mayor abrazo para la gerente Adriana
Stayed 2 nights in Apr 2024

10/10 Excellent

Matthew D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best properties and locations in the city. Overall the staff was super amazing and very attentive. Would recommend and also stay again upon return. Very close to malls and many restaurants that are all walkable.
Stayed 7 nights in Mar 2024

10/10 Excellent

Dominic

Stayed 4 nights in Feb 2024

8/10 Good

Tanit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Wi-Fi was very intermittent and slow. Only one elevator worked. Refrigerator was noisy.
Stayed 3 nights in Feb 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience.
Stayed 2 nights in Feb 2024

10/10 Excellent

Stavros

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great
Stayed 2 nights in Dec 2023

8/10 Good

Pierre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Ibague is not the prettiest town, but an ok stopping point.
Stayed 1 night in Jan 2024

8/10 Good

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Alexis Ivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Dec 2023

2/10 Terrible

David

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed in many places since I’ve been traveling Colombia, and this was the worst. I had my passport pics and my Portuguese card identification and they made me pay more than what was on the expedia page. And they wouldn't let me check in if I didn't pay this extra amount. I asked for the complaints book and they told me they didn't have it, which is mandatory by law. Arrogant employee and terrible breakfast service. They didn't have coffee and they said they would get it for me. I waited for a while and the coffee never arrived. I don't recommend it to anyone.
Stayed 1 night in Dec 2023

8/10 Good

Elisa