Sonesta Hotel Ibague

3.5 star property

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Photo gallery for Sonesta Hotel Ibague

Free daily full breakfast
Meeting facility
Business Room, 1 King Bed | 1 bedroom, minibar, in-room safe, blackout drapes
Reception
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Gym
  • Air conditioning

Explore the area

Map
Carrera 8 # 57-57 Centro comercial Acqua, Ibagué, Tolima, 730007
  • University of Tolima
    ‪3 min drive‬
  • Manuel Murillo Toro Stadium
    ‪5 min drive‬
  • Plaza de Bolivar
    ‪6 min drive‬
  • Ibague (IBE-Perales)
    ‪11 min drive‬

Room options

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(12 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(17 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Twin Room

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Superior Double Room

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Twin Room Standard with View

  • Sleeps 4

Double Room Standard with View

  • Sleeps 2

Double Room Executive with Mountain Range View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Twin Room Executive with Mountain Range View

  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

Similar properties

About this property

Sonesta Hotel Ibague

3.5-star Ibagué hotel with restaurant
This hotel features a restaurant, a fitness center, and a bar/lounge. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Sonesta Hotel Ibague offers 91 accommodations with minibars and safes. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Ibagué hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and a meeting room. This Ibagué hotel also offers a fitness center, tour/ticket assistance, and concierge services. Complimentary self parking is available on site.

Sonesta Hotel Ibague has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 10 AM.
SENDA - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • SENDA

Things to do

  • Gym
  • Shopping mall

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Due to maintenance, this property's pool, sauna, and spa close at 3 PM on Mondays.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Sonesta Ibague
Sonesta Hotel Ibague Hotel
Sonesta Hotel Ibague Ibagué
Sonesta Hotel Ibague Hotel Ibagué

Sonesta Hotel Ibague Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 359 out of 504 reviews
Rating 8 - Good. 104 out of 504 reviews
Rating 6 - Okay. 17 out of 504 reviews
Rating 4 - Poor. 10 out of 504 reviews
Rating 2 - Terrible. 14 out of 504 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charlene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This beautiful hotel felt a home away from home. The staff were very pleasant and was always willing to help and also friendly. The breakfast had a big variety to choose from with numerous fruits and vegetables. Would recommend this stay for your next visit.
Stayed 4 nights in Apr 2025

10/10 Excellent

Javier

Stayed 1 night in Apr 2025

10/10 Excellent

Diego

Stayed 1 night in Apr 2025

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional service and attention

We stayed at the Sonesta for one night. Our experience at check-in was probably one of the best we had ever had. Happy smiling faces, great service and the welocme drink. Then at breakfast the next day we were addressed by name (very rarely experienced) and asked regularly if we had everything we needed. I jokingly said I wished they had tamales but apparently they only have these on Sundays. So imagine my surprise and delight when the waiter returned to tell me that he had spoken with the chef and they were going to prepare a tamale for me if I could wait. I was so delighted and humbled by this marvellous attention to detail and the desire to please a guest. Would definitely stay at the Sonesta again.
Stayed 1 night in Apr 2025

6/10 Okay

JAIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comida tolimense

Tiene muy poco productos o comidas Tolimenses
Stayed 5 nights in Mar 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Amalia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Maria

Liked: Staff & service
Disliked: Property conditions & facilities
The facilities are not good as before. There is a maintenance that makes not easy to go out through the mall. The rooms and in general the installations doesn't look fresh and clean
Stayed 1 night in Mar 2025

2/10 Terrible

Nathaniel J, studio city

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Horrible coordination and management with the current construction going on at the hotel. The manager should make changes to the message that is sent to the guests so that they know they will be received by LOUD construction noises which begin at 7am. I was completely unsatisfied with my stay. In between the construction, the guests were loud and obnoxious. I will say that Laura and Jennifer were helpful and did all they could to help me.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Diego

Stayed 1 night in Feb 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and great service.
Stayed 2 nights in Feb 2025

10/10 Excellent

William

Liked: Property conditions & facilities
Pretty good
Stayed 1 night in Feb 2025

10/10 Excellent

María

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, shopping mall, good, friendly people, I love the pool and view of the city.
Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people, nice place, The noise of a drill and hammers, upstairs, was annoying, I couldn't sleep with all that noise
Stayed 3 nights in Feb 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente location
Stayed 1 night in Jan 2025

2/10 Terrible

Bryan

Stayed 1 night in Jan 2025

10/10 Excellent

BORIS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VERY NICE PLACE!

VERY NICE!!!
Stayed 2 nights in Jan 2025

8/10 Good

JAVIER, las vegas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay at and its close to at least 3 great malls within 5 to 10 min walking. The staff is really friendly and accommodating.
Stayed 1 night in Jan 2025

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 semaine charmante

4ieme fois et toujours enchanté de notre expérience, personnel adorable et super gentil, habitación spacieuse et comfortable! Nous reviendrons!
Stayed 14 nights in Jan 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Nelson

Stayed 2 nights in Jan 2025

10/10 Excellent

Julian alberto

Traveled with family
Stayed 5 nights in Dec 2024