*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.
A 24-hour business center is on site at this 3-star property. This Baroque hotel also offers gift shops/newsstands, karaoke, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.
Cabañas Balcón del Lago has designated areas for smoking.
- Daily
- Coffee/tea in common areas
- Karaoke
- Number of bars/lounges - 1
- 24-hour front desk
- Free grocery shopping service
- Free breakfast
- Grocery/convenience store
- Express check-out
- Tours/ticket assistance
- Year Built - 2014
- Free self parking
- Free WiFi
- Proposal/romance packages available
- Wheelchair accessible – no
- Free continental breakfast
- Number of restaurants - 1
- 24-hour business center
- Gift shops or newsstand
- Snack bar/deli
- Designated smoking areas
- Banquet hall
- Hosted evening meal
- Laundry facilities
- Total number of rooms - 4
- Television in common areas
- No accessible shuttle
- Number of floors - 1
- Number of buildings/towers - 4
- Airport transportation (surcharge)
- Garden
- Hosted evening meal (reserve)
- Fireplace in lobby
Room Amenities
Cabañas Balcón del Lago offers 4 accommodations, which are accessible via exterior corridors and feature complimentary toiletries and blackout drapes/curtains. Rooms open to balconies or patios. Accommodations offer separate dining areas. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
- Daily housekeeping
- Private bathroom
- Free toiletries
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Blackout drapes/curtains
- Shower only
- Separate dining area
- Free WiFi
- Down comforter
- Rainfall showerhead
- Separate living room
- Balcony or patio
- Separate bedroom
- Towels provided
- Bedsheets provided
- Number of bedrooms - 1
- Number of bathrooms - 1
- Housekeeping on request
- Cleaning supplies
- Soap
- Toilet paper
- Laptop-friendly workspace
- Mobile key entry
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM. A hosted evening meal is available for a surcharge daily (reservations required).
Cabañas Balcón del Lago - This family restaurant specializes in Regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
Bar Balcón del Lago - Onsite bar. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.
Hotel Policies
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Firewood fee: USD 3 per person, per night
- Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: USD 80.00 per room (one-way)
- Pet fee: USD 3 per pet, per night
- Hosted evening meal: USD 5
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 12:30 PM
Check-in time ends at 11:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts cash and mobile payments. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Mobile payments
Guest accommodation is not sealed after cleaning
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Caters to adults only
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Minimum guest age is 14
Individually-wrapped food options are not available
Cash deposit required
Gap period enforced between guest stays - 48 hours
Children and extra beds
- Children younger than 14 are not allowed at this adults-only property. All guests 14 and older are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets allowed for an extra charge of USD 3 per pet, per night
- Dogs and cats only
We should mention
Guests under 14 years old are not permitted at this adults-only property.
Alcohol is not permitted at this property.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.
Hotel Names
- Cabañas Balcón Lago Hotel Otavalo
- Cabañas Balcón Lago Otavalo
- Cabañas Balcón del Lago Hotel
- Cabañas Balcón del Lago San Rafael
- Cabañas Balcón del Lago Hotel San Rafael
Hotel Reviews
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