*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.
This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.
Hotel Otavalo is a smoke-free property.
- Daily
- Coffee/tea in common areas
- Rooftop terrace
- Number of bars/lounges - 1
- Front desk (limited hours)
- Free breakfast
- Express check-out
- Tours/ticket assistance
- Dry cleaning/laundry service
- Free WiFi
- Self parking (surcharge)
- Smoke-free property
- Safe-deposit box at front desk
- Distance from property (ft) 66
- Terrace
- Luggage storage
- Wheelchair accessible – no
- Distance from property (meters) 20
- Offsite parking reservations required
- Number of restaurants - 1
- Free full breakfast
- Concierge services
- Lot hours - end time 7:00 PM
- Snack bar/deli
- Laundry facilities
- Total number of rooms - 28
- Lot hours - start time 8:00 AM
- Multilingual staff
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Refrigerator (on request)
Room Amenities
Hotel Otavalo offers 28 accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.
- Television
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Free local calls
- Private bathroom
- Bathrobes
- Free toiletries
- In-room safe
- Room service (24 hours)
- Desk
- Premium bedding
- Soundproofed rooms
- Iron/ironing board (on request)
- Free bottled water
- Wireless internet access
- Blackout drapes/curtains
- Slippers
- Refrigerator (on request)
- Shower/tub combination
- Satellite TV service
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- Connecting/adjoining rooms available
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Wardrobe or closet
- WiFi speed 50+ Mbps
Parking
Self parking (surcharge) , Offsite parking reservations required
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
A complimentary full breakfast is served each morning between 7:30 AM and 10:00 AM.
Hotel Otavalo has a restaurant on site.
24-hour room service is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Braille or raised signage
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchairs available on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
We have included all charges provided to us by the property.
Optional extras
- Self parking fee: COP 10 per day
- Nearby parking fee: COP 10 per day (66 ft away; open 8:00 AM to 7:00 PM)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: COP 80 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at 11:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.
Front desk opens daily at 7:30 AM
Front desk closes daily at 11:30 PM
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Guests must provide a copy of their passport in advance
Staffed front desk
Social distancing measures are in place
Guest will receive an email before arrival 72 hours
Contactless check-in is available
Guests will receive an email with special check-in instructions
Carbon monoxide detector
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Gap period enforced between guest stays - 72 hours
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
- Rollaway/extra beds are available for COP 80 per night.
Pet Policy
- No pets or service animals allowed
We should mention
Children may not be eligible for complimentary breakfast.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Contactless check-in and contactless check-out are available.
Hotel Names
- Hotel Otavalo Hotel Otavalo
- Hotel Otavalo Hotel
- Hotel Otavalo Otavalo
- Hotel Otavalo Hotel
- Hotel Otavalo Otavalo
- Hotel Otavalo Hotel Otavalo
Hotel Reviews
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