*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Medina del Lago features an indoor pool and a health club. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.
This 4-star property offers access to a business center and a meeting room. This family-friendly hotel also offers spa services, a terrace, and an arcade/game room. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking is available on site.
Medina del Lago is a smoke-free property.
- Daily
- Number of indoor pools - 1
- Elevator
- Fitness facilities
- Free breakfast
- Business center
- Tours/ticket assistance
- Year Built - 2016
- Free self parking
- Free WiFi
- Health club
- Smoke-free property
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Spa services on site
- Area shuttle (surcharge)
- Number of meeting rooms - 1
- Terrace
- Luggage storage
- Proposal/romance packages available
- Free continental breakfast
- Number of restaurants - 1
- Concierge services
- Snack bar/deli
- Ballroom
- Laundry facilities
- Total number of rooms - 15
- Number of floors - 3
- Number of buildings/towers - 1
- Arcade/game room
- Airport transportation (surcharge)
- Garden
- Outdoor entertainment area
Family Friendly Amenities
- Number of indoor pools - 1
- Free WiFi
- Snack bar/deli
- Laundry facilities
- Arcade/game room
- Playground on site
Room Amenities
Medina del Lago offers 15 accommodations with safes and hair dryers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This San Pablo del Lago hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
- Room service (limited hours)
- Television
- Daily housekeeping
- Phone
- Free toiletries
- Hair dryer
- In-room safe
- Premium bedding
- Blackout drapes/curtains
- Shower only
- Satellite TV service
- Flat-panel TV
- Free WiFi
- Down comforter
- Egyptian-cotton sheets
- TV size: 32
- Rainfall showerhead
- Towels provided
- Bedsheets provided
- Number of beds 2
- Wardrobe or closet
- Toothbrush and toothpaste not available
- Mobile key entry
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary continental breakfast is served each morning between 8 AM and 10 AM.
Medina del Lago has a restaurant on site.
Room service (during limited hours) is available.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and Swedish massages.
- Hot stone massage
- Swedish massage
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
Nearby Activities
Recreational amenities at the hotel include an indoor pool and a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Horse riding nearby
- Bicycle rentals on site
- Horse riding/rental on site
- Playground on site
- Archery on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: USD 70 per vehicle (one way)
- Late check-out fee: USD 60
- Housekeeping is available for an additional fee
- Rollaway bed fee: USD 60.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.
Noise-free rooms not guaranteed
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Reservation might be required for some facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests must provide a copy of their government-issued photo I.D. in advance
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
Carbon monoxide detector
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Service animals not allowed
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
- Rollaway/extra beds are available for USD 60.0 per day.
Pet Policy
- No pets or service animals allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children may not be eligible for complimentary breakfast.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.
Hotel Names
- Medina Lago Hotel Otavalo
- Medina Lago Hotel
- Medina Lago Otavalo
- Medina Lago
- HOTEL MEDINA DEL LAGO
- Medina del Lago Hotel
- Medina del Lago San Pablo del Lago
- Medina del Lago Hotel San Pablo del Lago
Hotel Reviews
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