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No complaints at all !! The

Staff was great. Room was borderline terrible. Maybe the most uncomfortable hotel room I've ever stayed in (no elevator, one small desk chair in a room for three people, no bed lights or light in that part of the room (felt like a cave), unfinished wall and ceiling, no general table to eat or put things on, and a desk that would barely suit a kid in grammar school. That said, the onsen was fantastic and saved the day. The WiFi was also effective and worked very well. For the price though, this hotel was a massive disappointment. I visit Shirahama 2-3 times a year. Will not stay at this hotel again. Sorry

We absolutely loved this property. Its so beautiful. In a quiet neighborhood, with a beautiful onsen like bath. Only downside is bathing at night, because its open air, there was many many critters that came out.