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Garner Hotel Idaho Falls Southwest by IHG

2.5 star property

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Photo gallery for Garner Hotel Idaho Falls Southwest by IHG

Lobby
Lobby sitting area
Fitness facility
Pillowtop beds, in-room safe, desk, blackout drapes
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Gym
  • Pet friendly
  • Housekeeping
$84
includes taxes & fees
Nov 24 - Nov 25

Explore the area

View in a map
3200 Outlet Blvd, Idaho Falls, ID, 83402
  • Place, Idaho Falls Greenbelt
    ‪4 min drive‬
  • Place, Idaho Falls Idaho Temple
    ‪5 min drive‬
  • Place, Grand Teton Mall
    ‪8 min drive‬
  • Airport, Idaho Falls, ID (IDA-Idaho Falls Regional)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Bath Shower Combination)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Bath Shower Combination)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible, Non Smoking

Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Mobility Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

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Exterior
Holiday Inn & Suites Idaho Falls by IHG
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  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 605 reviews
Holiday Inn & Suites Idaho Falls by IHG

About this property

Garner Hotel Idaho Falls Southwest by IHG

Idaho Falls hotel with free breakfast
A fitness center, a snack bar/deli, and a conference center are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Garner Hotel Idaho Falls Southwest by IHG offers 75 accommodations with laptop-compatible safes and hair dryers. Beds feature pillowtop mattresses. 40-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and meeting rooms. Event facilities measuring 100 square feet (9 square meters) include a conference center. A roundtrip airport shuttle is complimentary to guests (available on request). This Art Deco hotel also offers a fitness center, barbecue grills, and a vending machine. Complimentary self parking is available on site. The property offers extended parking privileges to guests.

Garner Hotel Idaho Falls Southwest by IHG is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 5:00 PM on request
  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference center (100 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 24.99 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 24.99 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Idaho Falls Sleep Inn
Sleep Inn Hotel Idaho Falls
Sleep Inn Idaho Falls
Sleep Inn Idaho Falls Hotel
Sleep Inn Suites Idaho Falls
Sleep Inn Suites Idaho Falls
Sleep Inn & Suites Idaho Falls Gateway to Yellowstone Hotel

Garner Hotel Idaho Falls Southwest by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 1002 reviews
Rating 8 - Good. 232 out of 1002 reviews
Rating 6 - Okay. 49 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and very helpful.
Stayed 2 nights in Aug 2025

6/10 Okay

Jillian

The property was clean and the staff friendly. However the description listed an outdoor pool, there was no pool at all. The front desk employee said, “sorry for the false advertising.” Not cool.
Stayed 1 night in Aug 2025

10/10 Excellent

Joshua

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just changed over from another hotel chain. Lots of new upgrades, clean and they have a friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
clean and accessible
Stayed 1 night in Aug 2025

8/10 Good

Janet

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We haven’t stayed here since their switch to garner. Overall it was nice. One thing we noticed is that there wasn’t a pool when the website said there was one available. So that bummed my kids out but didn’t change the overall rating of the hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Wesley, Meridian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good internet in the room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Grant

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good. one night stay. happy with all
Stayed 1 night in Aug 2025

10/10 Excellent

Russell, Dacula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a newly remodeled hotel. The only downfall was that there was not a pool. But the rooms were nice and the bed was the most comfortable hotel bed I have ever slept in. The customer service was great. The breakfast was good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hua

Traveled with family
Liked: Staff & service, property conditions & facilities
Good place for traveler
Stayed 1 night in Aug 2025

10/10 Excellent

Janice T

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Enjoyed

Stayed 1 night in Aug 2025

4/10 Poor

Jesse

Business traveler
Liked: Cleanliness, staff & service, room comfort

Clean but has issues.

The TVs were out of service. The window was broken and would not close so bugs and noise got in. No in room coffee machine. The AC unit would not run as a fan.
Stayed 1 night in Aug 2025

10/10 Excellent

Emily

Stayed 1 night in Aug 2025

10/10 Excellent

Xiang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Aug 2025

10/10 Excellent

Jerry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff more than accommodating
Stayed 2 nights in Aug 2025

8/10 Good

Mary

Traveled with family
Liked: Staff & service, property conditions & facilities
Newly renovated. Beds were wonderful.
Stayed 1 night in Aug 2025

10/10 Excellent

Tracey

Stayed 1 night in Aug 2025

6/10 Okay

Joshua

Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Clean and quiet.
Stayed 1 night in Aug 2025

10/10 Excellent

Tamra

Stayed 1 night in Jul 2025

10/10 Excellent

Lawrence Grant

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay for a quick business trip. The staff was very friendly and the room we were in had been recently renovated. I would definitely stay here again the next time I'm in Idaho Falls.
Stayed 1 night in Aug 2025

6/10 Okay

Erica

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
First of all, you indicated there was a pool, which was THE reason I booked the hotel for three kids who were excited to swim. There is NO POOL!!!
Stayed 1 night in Aug 2025

6/10 Okay

Kim

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Jason, Portland

Traveled with family and small children, Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really friendly and helpful. The hotel clean and safe and quiet. If you towed cargo, drive big motor home or big rig , long cargo. They have gravel space with 24 hrs cctv for parking.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alex was great at check in. Morning person was phenomenal, I do not remember her name.
Stayed 1 night in Aug 2025