*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The property is closed between November 6 and April 19.
Property Features
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At ROBINSON IERAPETRA you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 4 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This Mediterranean hotel also offers a children's pool, outdoor tennis courts, and a health club. Guests can use the health club at a partner property. Limited complimentary onsite parking is available on a first-come, first-served basis.
ROBINSON IERAPETRA has designated areas for smoking.
- Free use of nearby fitness center
- Walkway to water
- Daily
- Waterslide
- Number of outdoor pools - 4
- Water dispenser
- Elevator
- Fitness facilities
- Locally-sourced food on site (80% or more)
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Uncovered parking
- Porter/bellhop
- Secured parking
- Vegan menu options available
- Vegetarian menu options available
- Free self parking
- Books
- Games
- No single-use plastic straws
- Table tennis
- Biodegradable/compostable straws
- No single-use plastic water bottles
- Foosball
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Water-efficient toilets only
- Conference space size (meters) - 520
- Distance from property (ft) 1312
- Free reception
- Terrace
- Luggage storage
- Distance from property (meters) 400
- Free buffet breakfast
- Bicycle tour information
- Fence around pool
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Shopping on site
- Designated smoking areas
- Pool umbrellas
- Outdoor tennis courts - 8
- Parking (limited spaces)
- Total number of rooms - 321
- No accessible shuttle
- Number of floors - 2
- Number of buildings/towers - 5
- Lifeguard on site
- Tennis on site
- Designated smoking areas (fines apply)
- Number of bars/lounges - 4
- Number of poolside bars - 2
- Full-service spa
- Beach umbrellas
- Conference space
- Free breakfast
- Spa treatment room(s)
- Concerts/live shows
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2020
- Evening entertainment
- Beach sun loungers
- Free WiFi
- Pool sun loungers
- Sauna
- Health club
- Nightclub
- Supervised childcare/activities (free)
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Proposal/romance packages available
- Free parking nearby
- Number of restaurants - 3
- Conference space size (feet) - 5597
- Fully fenced
- Reception hall
- Laundry facilities
- Vegetarian breakfast available
- Beach towels
- Television in common areas
- Carport
- Arcade/game room
- Wedding services
- Garden
- Outdoor entertainment area
- Multilingual staff
- Outdoor furniture
- Off-street parking
- Eco-friendly cleaning products used
Family Friendly Amenities
- Family property
- Number of outdoor pools - 3
- Children's pool
- Waterslide
- Supervised childcare/activities (free)
- Free WiFi
- Outdoor tennis courts - 4
- Snack bar/deli
- Laundry facilities
- Playground on site
- Sofa bed
Room Amenities
ROBINSON IERAPETRA offers 321 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. 106-cm flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
- Television
- Coffee/tea maker
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Desk
- In-room climate control (air conditioning)
- Soundproofed rooms
- Free bottled water
- Shower only
- Satellite TV service
- Flat-panel TV
- TV size: 106
- TV size measurement: cm
- Rainfall showerhead
- Balcony or patio
- Connecting/adjoining rooms available
- In-room climate control (heating)
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Housekeeping on request
- Window screens
- LED light bulbs
- Wardrobe or closet
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Parking
Free self parking , Parking (limited spaces)
Internet
Available in some public areas: Free WiFi
Food & Drink
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM. A complimentary manager's reception is offered on select days.
Main restaurant - This poolside restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Local Speciality Rest. TL - Overlooking the ocean, this restaurant specializes in Greek cuisine and serves lunch only. Open daily.
Speciality Rest. KM - Overlooking the pool, this restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open select days.
Main/Sports/Pool Bar - This bar specializes in international cuisine and is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.
NITE CLUB bar - This bar specializes in international cuisine. Open select days.
Spa Services
Thermes has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
- Number of treatment rooms 8
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Ayurvedic treatments
- Deep tissue massage
- Sauna in spa
- Steam room in spa
- Minimum age to access spa is 16
- Reflexology
- Sports massage
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Stair-free path to entrance
- Wheelchair-accessible spa
- Wheelchair accessible (may have limitations)
Nearby Activities
8 outdoor tennis courts and a health club are featured at the hotel. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Canoeing nearby
- Snorkeling nearby
- Parasailing nearby
- Hiking/biking trails on site
- Rock climbing nearby
- Motor boating nearby
- Tennis lessons on site
- Volleyball on site
- Beach volleyball on site
- Mountain biking on site
- Yoga classes/instruction on site
- Pilates classes on site
- Playground on site
- Rafting nearby
- Boat tours nearby
- Fitness classes on site
- Mountain climbing nearby
- Bicycle rentals on site
- Hiking/biking trails nearby
- Swimming nearby
- Scuba diving nearby
- Water tubing nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
- A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night
We have included all charges provided to us by the property.
Check-in
Check-in time ends at anytime
Check-in time starts at 3:00 PM
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of TUI safety and hygiene standards (Robinson Club)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of TUI safety and hygiene standards (Robinson Club).
Guest education on local ecosystems and culture
Comprehensive food waste policy
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Security system
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Property follows sanitization practices of Safe Travels (WTTC - Global)
Staffed front desk
Smoke detector
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Property uses a professional cleaning service
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are not in place
Contactless check-in is not available
Property follows regional sanitization guidelines Health First (Greece)
Property follows a brand or regulatory agency's sanitization guidelines TUI safety and hygiene standards (Robinson Club)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Renewable energy source - solar
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
Pet Policy
- Pets not allowed
We should mention
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The property is professionally cleaned.
Cashless payment methods are available for all transactions.
Hotel Names
- ROBINSON CLUB Ierapetra
- ROBINSON IERAPETRA Hotel
- ROBINSON IERAPETRA Ierapetra
- ROBINSON IERAPETRA Hotel Ierapetra
Hotel Reviews
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