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Ueno Frex Hotel

2.5 star property

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Photo gallery for Ueno Frex Hotel

Restaurant
Free WiFi
Free WiFi
Lobby
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Laundry
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
$59
Dec 11 - Dec 12

Explore the area

View in a map
544-2 Hiranonakagawara, Iga, Mie, 518-0828
  • Place, Ueno Park
    ‪3 min walk‬
  • Place, Ninja Museum of Igaryu
    ‪4 min walk‬
  • Place, Ueno Castle
    ‪9 min walk‬

Room options

View all photos for Single Room, Non Smoking

Free WiFi

Single Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Smoking

Free WiFi

Single Room, Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, Non Smoking

Free WiFi

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Smoking

Free WiFi

Standard Twin Room, Smoking

  • Sleeps 2
  • 2 Twin Beds

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About this property

Ueno Frex Hotel

Iga hotel with free in-room WiFi
Along with a microwave in a common area, this hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a hair salon, a TV in a common area, and a banquet hall are onsite.
Ueno Frex Hotel offers 101 air-conditioned accommodations with slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Ueno Frex Hotel features a vending machine, laundry facilities, and a hair salon. Public areas are equipped with complimentary wireless Internet access. This Iga hotel also offers a television in a common area, an elevator, and a microwave in a common area. Onsite self parking is complimentary.

Ueno Frex Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 400 for adults and JPY 400 for children

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests must be at least age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 400 for adults and JPY 400 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Ueno Frex Hotel Iga
Ueno Frex Hotel Hotel
Ueno Frex Hotel Hotel Iga

Reviews

Ueno Frex Hotel Reviews

7.4

Good

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 13 out of 78 reviews
Rating 8 - Good. 31 out of 78 reviews
Rating 6 - Okay. 25 out of 78 reviews
Rating 4 - Poor. 9 out of 78 reviews
Rating 2 - Terrible. 0 out of 78 reviews

Reviews

10/10 Excellent

addison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for a very reasonable price!
Stayed 2 nights in Jul 2024

6/10 Okay

Kris

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is big and easy to find due its unique shape and signage. Room was clean but simple. Black out curtains were helpful. Free breakfast was nice but not our. breakfast style ( Japanese only). Free coffee was good- nice machines. Staff were very helpful when we asked for English instructions on how to operate AC. Hotel seemed at low occupancy.
Stayed 2 nights in May 2024

10/10 Excellent

Dustin

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
A very good hotel if you plan to stay in Iga ... kind of wish we would have stayed a few days instead of just 1. The room was large and nice. Will visit again in the future.
Stayed 1 night in Sep 2023

6/10 Okay

Hidetoshi

Liked: Property conditions & facilities
伊賀上野公園が近く歩いて数分で行くことができる。駐車場が広くて駐車料金が無料なのは嬉しい。
俳聖殿
伊賀上野城
芭蕉生誕地
芭蕉生誕地
Stayed 1 night in Aug 2025

10/10 Excellent

??

Stayed 2 nights in Aug 2025

6/10 Okay

yusuke

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kazuhisa

Liked: Cleanliness, staff & service, property conditions & facilities
全体的に良かったです。朝食、美味しかったですし、ウエルカムビールも最&高でした。この季節にはありがたかったです。大浴場が停止していたのは残念でしたが、また復活することを祈ります。快適に過ごせました。
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
建物は古いが清掃はきちんとされていた ただ残念だったのはエアコンの吹き出し口がホコリと汚れていた これから暑くなる季節でエアコンの吹き出し口も掃除して欲しい
Stayed 1 night in May 2025

8/10 Good

Ichiro

Stayed 1 night in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

???

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Yoshinari

Liked: Cleanliness, staff & service
ホテルは、立派であるが、古さを感じる。 携帯などの充電コンセントも枕元になく、今時のホテルに負けている。
Stayed 1 night in Apr 2025

10/10 Excellent

Chieko

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Ryuichi

Traveled with family and small children
Liked: Cleanliness, staff & service
京都、奈良への車でのアクセスがよく、徒歩圏に忍者博物館もあって便利。夜とても静かです。
Stayed 1 night in Mar 2025

6/10 Okay

??

Stayed 2 nights in Feb 2025

8/10 Good

Satoru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

そういち

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

4/10 Poor

takashi

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

大浴場は修理したほうが良い。

大浴場を楽しみに選んだが、ボイラーが壊れたままの状態で修理していない事がとても残念です。 食事の量はとても満足ですが、味を改善した方が宿泊客からは好評に成ると思います。
Stayed 1 night in Dec 2024

8/10 Good

Chieko

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

6/10 Okay

KATSUHIRO

Traveled with group
Stayed 1 night in Sep 2024

6/10 Okay

ひとし

Stayed 1 night in Jun 2024

8/10 Good

シュウイチ

Liked: Cleanliness
安価で静か 近隣にコンビニ飲食店等充実
Stayed 1 night in Sep 2024

6/10 Okay

トモユキ

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
宿泊費が安価で、朝食付きだった。
Stayed 1 night in Aug 2024

4/10 Poor

よしと

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
　部屋の冷蔵庫のスイッチが入ったり切れたりするのだが、入った時の音がうるさくて夜中に何度も目が覚めた。これは宿泊施設としては最悪だと思う。 　それと、朝食が隣の「すき家」のフレックスホテル用の定食メニューだったのにも少し驚いたし、選択肢が少なすぎる気がした。 　まあ、宿泊料金が６，０００円（税込み）と安いので仕方がないかもしれないが・・・　　　　　　　　 　
Stayed 1 night in Jul 2024

6/10 Okay

yosiaki

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024