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Mum Resort Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mum Resort Hotel

Lobby lounge
Bar (on property)
Billiards
Bar (on property)
Family Suite | In-room dining

Reviews

3.0 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
CMS Bulowoza Road, Off A109 Road, Iganga
  • Nile River Explorers
    35 min drive
  • Source of the Nile River
    39 min drive
  • Bujagali Falls
    42 min drive

Room options

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About this property

Mum Resort Hotel

3-star Iganga hotel with restaurant
A restaurant, a bar/lounge, and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Mum Resort Hotel offers 42 accommodations with complimentary bottled water and complimentary toiletries. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Iganga hotel also offers tour/ticket assistance, concierge services, and laundry facilities.

Mum Resort Hotel has designated areas for smoking.

Mum Resort Hotel has a restaurant on site.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Desk

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Mum Resort Hotel Iganga
Mum Iganga
Mum Resort Hotel Hotel
Mum Resort Hotel Iganga
Mum Resort Hotel Hotel Iganga

Mum Resort Hotel Reviews

Reviews

3.0
Rating 10 - Excellent. 0 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 3 out of 4 reviews" "

3.0/10

Cleanliness

5.6/10

Staff & service

2.0/10

Amenities

3.0/10

Property conditions & facilities

2.8/10

Eco-friendliness

Reviews

2/10 Terrible

richard

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poorly managed
Alice and the rest of the staff were amazing . The place is full of holes in the walls and not kept very clean in rooms . Sheets not changed for 8 days . The advertise complimentary water then when you check out bill you for it . Alice is the best and she is world class . Mums Resort deserves 0 stars .
Stayed 8 nights in Oct 2022

6/10 Okay

Lonzie

Business traveler
Liked: Staff & service
Held at gun point
The staff was awesome, but because of the manager being arrogant and not knowing how to retrieve payment from virtal credit card. He held us hostage by gun point and would not allow us to leave the hotel for 3 hours until investigator came in told the guard and staff to release us or he would be put in jail. I will NEVER return to this site.
Stayed 13 nights in Nov 2021

2/10 Terrible

Verified traveler

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property claimed that they did not use Expedia services and insisted that we pay again using cash. The place was very run down. They showed us a room. It had carpet. It smelled horrible. Showed us a second room and someone had just checked out of it. Ended up leaving and not staying.
Stayed 2 nights in Aug 2021

2/10 Terrible

Fred, Lexington, KY

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked absolutely nothing! I’ve stayed here several times before and it has really gone downhill. I also did not like the fact that they refused to accept that I had paid for my stay when I booked with Expedia. They made me pay again and said that they did not honor Expedia reservations nor did they even have an account with Expedia. I later found out from my local host that this hotel has done this same thing to other people. This hotel deliberately tried to cheat me! Expedia should remove their account. DO NOT STAY HERE!
Stayed 6 nights in Dec 2019