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Hotel Mercedes

3.5 star property

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Photo gallery for Hotel Mercedes

On the beach, sun loungers, beach umbrellas, beach towels
Creator video
Exterior
Exterior
Garden

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Room service
  • Laundry

Explore the area

Map
Avenida Leonardo Reale, 2220, Ilhabela, SP, 11630-000
  • Yacht Club de Ilhabela
    ‪3 min drive‬
  • Vila Beach
    ‪4 min drive‬
  • Saco da Capela Beach
    ‪4 min drive‬

Room options

View all photos for Suite Village Junior

Suite Village Junior | 1 bedroom, minibar, in-room safe, blackout drapes

Suite Village Junior

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite Vip

Suite Vip | 1 bedroom, minibar, in-room safe, blackout drapes

Suite Vip

  • 452 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Garden

Suite Garden | 1 bedroom, minibar, in-room safe, blackout drapes

Suite Garden

8.0 out of 10
Very good
(3 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite Standard Premium

Suite Standard Premium | 1 bedroom, minibar, in-room safe, blackout drapes

Suite Standard Premium

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Standard

1 bedroom, minibar, in-room safe, blackout drapes

Suite Standard

8.0 out of 10
Very good
(3 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite Deluxe

Suite Deluxe | 1 bedroom, minibar, in-room safe, blackout drapes

Suite Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Village

Suite Village | 1 bedroom, minibar, in-room safe, blackout drapes

Suite Village

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Duplex Village

Suite Duplex Village | 1 bedroom, minibar, in-room safe, blackout drapes

Suite Duplex Village

8.0 out of 10
Very good
(1 review)
  • 646 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite Master Duplex

Suite Master Duplex | 1 bedroom, minibar, in-room safe, blackout drapes

Suite Master Duplex

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite Ocean

Suite Ocean | 1 bedroom, minibar, in-room safe, blackout drapes

Suite Ocean

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Duplex

Suite Duplex | 1 bedroom, minibar, in-room safe, blackout drapes

Suite Duplex

  • 538 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite Master

Suite Master | 1 bedroom, minibar, in-room safe, blackout drapes

Suite Master

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

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Front of property

Wyndham Ilhabela Casa Di Sirena

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.6 out of 5, Wonderful, (183)
$256 nightly
The price is $256 total
includes taxes & fees
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About this property

Hotel Mercedes

3.5-star hotel in Praia Mercedes
Spend the day catching some rays at the beach, relaxing by one of Hotel Mercedes's 3 outdoor swimming pools, or pampering yourself at the full-service spa. Housekeeping is available on request.
Hotel Mercedes offers 55 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. 52-inch Smart televisions come with cable channels.

This Ilhabela hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Eme Spa. Services include deep-tissue massages, facials, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hotel Mercedes you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar, a poolside bar, and a bar/lounge. Wireless Internet access is complimentary. This Mediterranean hotel also offers a 24-hour fitness center, a garden, and a terrace. Onsite uncovered valet parking is complimentary.

Hotel Mercedes is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:30 AM.
Hotel Mercedes has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Spa open daily

Accessibility

  • No elevator

More

  • Banquet hall
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 52-inch smart TV with cable channels

Food and drink

  • Late-night room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 10 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Mercedes
Hotel Mercedes Ilhabela
Mercedes Ilhabela
Hotel Mercedes Ilhabela, Brazil
Hotel Mercedes Hotel
Hotel Mercedes Ilhabela
Hotel Mercedes Hotel Ilhabela

Hotel Mercedes Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 121 out of 217 reviews
Rating 8 - Good. 67 out of 217 reviews
Rating 6 - Okay. 19 out of 217 reviews
Rating 4 - Poor. 8 out of 217 reviews
Rating 2 - Terrible. 2 out of 217 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 3 nights in Mar 2025

10/10 Excellent

Armando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

The hotel is fantastic, better than expected. The area, the people and the hotel itself were awesome. The hotel has a restaurant and a private beach. The food was fantastic and the beach is clean and well taken care of. I recommend this hotel to everyone wants a get away from life stress.
Stayed 4 nights in Jan 2025

10/10 Excellent

NELSON

Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2025

10/10 Excellent

Larisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed our stay in this beautiful hotel walking distance to Sino beach.
Stayed 4 nights in Apr 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels on Ilhabela. I highly recommend this place
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time. The hotel is good and the staff is super polite
Stayed 4 nights in Oct 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness
Muito boa. Voltarei com certeza. .local fantástico, ótimo para crianças.
Stayed 2 nights in Feb 2019

10/10 Excellent

Vince, Detroit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel in the Northern Beach area

The Hotel Mercedes is a great older hotel, almost like a castle built into the rocks. The hotel is older but is in a quiet section of the island. They have a nice pier and swimming pool on the ocean and have great views from both. The breakfast buffet is nice and you are within a 10 minute walk of several other beaches.
Stayed 2 nights in Jul 2017

10/10 Excellent

Luciano, São Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything about this hotel was excellent!!!

Two nights at this hotel and price was fair. Breakfast was great!! Pool and deck literally at the beach it's majestic!!

8/10 Good

Fernanda

Stayed 1 night in Mar 2025

10/10 Excellent

Roseli G

Stayed 4 nights in Mar 2025

2/10 Terrible

Lucas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Não fiquem na suíte master duplex!

Me hospedei na Suíte Master Duplex do Hotel Mercedes, o quarto mais caro do hotel, e minha experiência foi simplesmente desastrosa. Em três dias: • O ar-condicionado parou de funcionar QUATRO vezes. No verão. Em Ilhabela. • A jacuzzi na varanda, que era o grande diferencial da suíte, não funcionou e soltava muita sujeira. A manutenção ficou quase 3 horas tentando consertar, e no final admitiram que não sabiam mais o que fazer. • Wi-Fi não funciona no quarto com cama de solteiro, onde o ar-condicionado ainda está funcionando. E na suíte principal (onde deveria ser confortável), estou suando na cama enquanto escrevo essa avaliação. Paguei caro por uma suíte para quatro pessoas sendo que éramos apenas duas, buscando conforto, exclusividade e uma experiência especial. No fim das contas, fiquei assistindo técnico entrar e sair do quarto no meu último dia, ao invés de aproveitar a viagem. E como cereja do bolo: tentei mandar um e-mail de reclamação pro endereço que me passaram e ele simplesmente não existe. Me senti feito de otário. A expectativa era de alto padrão. O que recebi foi descaso, estrutura precária e falta de respeito com o cliente.
Stayed 3 nights in Apr 2025

10/10 Excellent

MARCOS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Thays

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel 10/10 instagramavel é lindo

Hotel 10/10 uma estrutura incrível, muitas opções de piscinas, a piscina que fica dentro do hotel é linda demais, com água verdinha e muito instagramavel. A estrutura que fica na beira da praia junto da piscina e restaurante também é incrível, beleza surreal, por do sol lindo no deck, a estrutura do hotel realmente é muito linda e instagramavel. Quando vamos em direção ao quarto os corredores parem cavernas. Apenas o café da manhã deixou a desejar, é bom mas poderia melhorar.
Stayed 1 night in Mar 2025

10/10 Excellent

Sara Cristina Borges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhoso!

O hotel é surpreendente! Na chegada fomos muito bem recebidos, e nos foi apresentado todo o hotel. O quarto era reformado, cama confortável, chuveiro e secador maravilhosos! A piscina com água de cachoeira é linda e fica quentinha mais a tarde, a praia e píer está ao atravessar a rua e tudo muito bem cuidado. Ele é mais bonito pessoalmente do que nas fotos! Atendimento e estrutura merece 5 estrelas.
Stayed 2 nights in Feb 2025

10/10 Excellent

Hemanuela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Adoramos nossa estadia durante o final de semana em que fomos. O Hotel sem dúvida um dos melhores de Ilhabela, bem localizado, enfrente a praia com bar/restaurante e toda a infraestrutura necessária para garantir o conforto aos hóspedes. Os funcionários são bem educados e muito prestativos. Quarto confortável, Wi-Fi funciona super bem em todos os ambientes e o café de Excelente qualidade, servido com vista para o mar. Com certeza voltaremos!
Stayed 2 nights in Jan 2025

10/10 Excellent

Cley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo atendimento, café da manhã excepcional, vista ótima da praia
Stayed 3 nights in Jan 2025

8/10 Good

Helena C. Z.

Traveled with family
Liked: Staff & service

Praia “quase” particular.

Hotel com estrutura de praia e piscina excelentes, um Deck maravilhoso. O restaurante, com poucas opções, é com custos elevados. Hotel está passando por reformas de algumas áreas, a piscina interna não estava sendo utilizada. Café da manhã muito bom com variedade. Camas ok ! Toalhas precisam melhorar “ásperas”, travesseiros precisam trocar.
Stayed 4 nights in Jan 2025

10/10 Excellent

Luis Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tudo perfeiton

Tudo perfeito. Super recomendo. Excelente hotel
Stayed 3 nights in Jan 2025

8/10 Good

Sheyla

Stayed 4 nights in Jan 2025

8/10 Good

GUSTAVO

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Foi muito boa, a localização e atendimento, impecáveis... Mas os estofados e roupa de cama (as decorativas) estavam encardidas assim como teto e detalhes do apartamento
Stayed 3 nights in Jan 2025

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024