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Ilha Flat Hotel

4.0 star property

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Photo gallery for Ilha Flat Hotel

Indoor pool
Aerial view
Reception
Aerial view
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pool
  • 24/7 front desk
  • Spa
  • Air conditioning

Explore the area

Map
747 Av. Princesa Isabel, Ilhabela, SP, 11630-000

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, blackout drapes

Standard Room

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Ilha Flat Hotel

4-star hotel in Centro Comercial
Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a fitness center, a bar/lounge, and a steam room are onsite. Change of towels is available on request.
Ilha Flat Hotel offers 80 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages.
In addition to a full-service spa, Ilha Flat Hotel features an indoor pool and a steam room. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

A business center is on site at this 4-star property. This business-friendly hotel also offers a children's pool, a fitness center, and spa services. Onsite uncovered self parking is complimentary.

Ilha Flat Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Ilha Flat Hotel has a restaurant on site.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of BRL 0 will be collected before check-in.
  • Deposit is payable by bank transfer and is due within 48 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a first aid kit

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Ilha Flat Hotel Hotel
Ilha Flat Hotel Ilhabela
Ilha Flat Hotel Hotel Ilhabela

Ilha Flat Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 25 out of 40 reviews
Rating 8 - Good. 11 out of 40 reviews
Rating 6 - Okay. 2 out of 40 reviews
Rating 4 - Poor. 1 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Frederik

Liked: Cleanliness, staff & service, amenities
Amazing location. The 4 stars on the building did not replicate the experience thou. I have spoken to the manager and staff about this, Frederik Felix, Studio Felix Ltd and advised a few things. No bottle of water in the room. Got some ideas how to change the interiors a bit and maintain the paintwork on the outside/rear.
Stayed 2 nights in May 2024

10/10 Excellent

Silvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Stephen, Savannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, great service!
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
Hotel muito confortável e localização perfeita, iremos mais vezes.
Stayed 1 night in Dec 2024

2/10 Terrible

William

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Não vá com filhos pequenos.
Não gostamos do atendimento, zero empatia e acessibilidade para quem tem filhos pequenos. Não tem trocador em nenhuma parte do hotel, nem nos quartos e nem nos banheiros comunitários. Não houve limpeza dos quartos em nenhum dia, microondas não funcionava e não conseguíamos nem se quer esquentar uma água para a mamadeira do nosso filho, arrumaram a máquina apenas as 11h do dia da nossa saída. Estamos extremamente decepcionados. Nós não voltaremos!
Stayed 2 nights in Dec 2024

8/10 Good

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito Bom!
Excelente custo benefício e localização.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rosemeire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeita
Amei a hospedagem e a localização excelente.
Stayed 4 nights in Nov 2024

6/10 Okay

Julio Cesar

Liked: Staff & service
Mediano
Me colocaram em um quarto antigo, nada haver com a foto que mostra no momento da reserva, chuveiro parecia uma torneira amassado e saia água como torneira msm, televisão só pegava, globo, band, sbt e tv aparecida, reclamei pois na reserva mostrava tv a cabo, liguei na recepção o rapaz me disse que era só tv aberta, café da manhã simples, nada de excepcional, pra mim um hotel razoável, pra dizer 3 estrelas não mais do que isso.
Stayed 2 nights in Nov 2024

10/10 Excellent

Neemias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente
Stayed 5 nights in Nov 2024

10/10 Excellent

João Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Renato Diniz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito organizado e limpo. Estrutura muito boa. Recomendo
Stayed 2 nights in Nov 2024

8/10 Good

Natalia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
- Hotel com uma boa localização, com bares, restaurantes, shopping, tudo próximo. - café da manhã servido das 8h às 10:30min com uma boa variedade: dois tipos de sucos, um Danone, frios, pão de queijo, ovos mexidos, salsinha, dois tipos de bolos, café e chás, banana, mamão, melão e abacaxi, aveia e granola. - roupa de cama e toalhas ( solicitei berço (ok)) , não vi cobertores no quarto. Shampoo, condicionador e sabonetes. O chuveiro é bem difícil para esquentar! - no apartamento 2210 tinha uma cozinha com frigobar ( sem consumo) , microondas, bucha com detergente, jogo de copos, xícaras, pratos e talheres ( ponto positivo, ajudou bastante). - Duas piscinas, uma infantil e outra adulto ( não são aquecidas). - Hotel não consta nenhuma atração para crianças, mas na praia tem vários playgrounds próximos ( somente em dias de chuva que complicaria mesmo). - Hotel tranquilo, com uma decoração budista. - Hotel de frente para a praia.
Stayed 3 nights in Oct 2024

10/10 Excellent

Henrique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Marines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom. Lugar agradavel. Atendimento muito bom e rapido. Bem localizado.
Stayed 3 nights in Oct 2024

8/10 Good

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravilhoso o hotel, local exelente para descansar.
Stayed 3 nights in Sep 2024

8/10 Good

RICHARDSON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Fabiana

Stayed 2 nights in Aug 2024

10/10 Excellent

Eduardo

Stayed 2 nights in Aug 2024

10/10 Excellent

MARCIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

MARCIO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

MARCIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Mônica

Liked: Cleanliness
Um hotel em geral e bom, ótima localização, atendimento bom, limpeza ok , o colchão no quarto era ruim bem ruim mesmo , a ducha maravilhosa, café da manha razoável .
Stayed 6 nights in Apr 2024