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Velinn Hotel Santa Tereza

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Velinn Hotel Santa Tereza

Meeting facility
Interior
Business center
Outdoor pool, sun loungers
Chapel

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
Av. Luís Massa, 1198, Ilhabela, Sao Paulo, 11630-000
  • Yacht Club Santos
    2 min walk
  • Praia do Sino
    4 min walk
  • Pescadora Cozinha do Mar
    8 min walk
  • Taiyõ Umi
    9 min walk

Room options

View all photos for Comfort Room

Comfort Room | Air conditioning

Comfort Room

  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Air conditioning

Standard Twin Room

  • 290 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room | Minibar, travel crib, free WiFi, bed sheets

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Room

Exclusive Room | Television

Exclusive Room

  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Minibar, travel crib, free WiFi, bed sheets

Family Suite

  • 322 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, travel crib, free WiFi, bed sheets

Deluxe Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite -5 Guests-

Minibar, travel crib, free WiFi, bed sheets

Family Suite -5 Guests-

  • Sleeps 5
  • 1 Full Bed(s) and 3 Twin Bed(s)

View all photos for Double Room Standard

Minibar, travel crib, free WiFi, bed sheets

Double Room Standard

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Room Luxury

Minibar, travel crib, free WiFi, bed sheets

Room Luxury

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Room Deluxe

Minibar, travel crib, free WiFi, bed sheets

Room Deluxe

  • Sleeps 2
  • 1 Queen Bed(s) and 1 Twin Bed(s)

View all photos for Room Standard

Minibar, travel crib, free WiFi, bed sheets

Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Room Master

Minibar, travel crib, free WiFi, bed sheets

Room Master

  • Sleeps 2
  • 1 Queen Bed(s)

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About this property

Velinn Hotel Santa Tereza

3-star hotel in Santa Tereza
Along with an outdoor pool, this smoke-free hotel has a poolside bar and spa services. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a children's pool, a meeting room, and a 24-hour front desk are onsite. Change of towels is available on request.
Velinn Hotel Santa Tereza offers 18 air-conditioned accommodations with minibars and hair dryers. LED televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Velinn Hotel Santa Tereza features an outdoor pool and a children's pool. A poolside bar is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This family-friendly hotel also offers spa services, a library, and an arcade/game room. Onsite self parking is complimentary.

Velinn Hotel Santa Tereza is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A poolside bar

Things to do

  • Arcade/game room
  • Bicycles
  • Billiards/pool table
  • Children's pool
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • In a state park
  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 70 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees
  • Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

VELINN Caravela Hotel Santa Tereza Ilhabela
VELINN Caravela Santa Tereza Ilhabela
VELINN Caravela Santa Tereza
Velinn Santa Tereza Ilhabela
Velinn Hotel Santa Tereza Hotel
Velinn Hotel Santa Tereza Ilhabela
VELINN Caravela Hotel Santa Tereza
Velinn Hotel Santa Tereza Hotel Ilhabela

Velinn Hotel Santa Tereza Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 28 out of 58 reviews" "
Rating 8 - Good. 17 out of 58 reviews" "
Rating 6 - Okay. 6 out of 58 reviews" "
Rating 4 - Poor. 6 out of 58 reviews" "
Rating 2 - Terrible. 1 out of 58 reviews" "

8.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Cezar, São Paulo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ótimo atendimento. Lugar tranquilo . Pessoas educadas . Limpeza . Quanto bom localização boa
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveler

Stayed 3 nights in Sep 2020

8/10 Good

Janice

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Janice

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Ana Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pousada confortável e com time atencioso
Café da manhã gostoso, quarto confortável e espaçoso
Stayed 3 nights in Aug 2024

10/10 Excellent

Murilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ideal para quem quer algo bom e confortável porém não quer usar a estrutura do local. Ponto positivo a equipe de funcionários são atenciosos
Stayed 3 nights in Aug 2024

2/10 Terrible

Mirlene

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
O quarto é bem pequeno e bem velho ,cheira mofo,cama pequena e desconfortável,armário muito sujo,banheiro super apertado e tem aquele esquema de banheiro e chuveiro junto isso é bem antigo,terrível pra pessoa que tem alguma deficiência.nas fotos está muito direferente,café da manhã bem simples.
Stayed 2 nights in Aug 2024

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Nataly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volto mais vezes
Foi uma experiência maravilhosa, excelente atendimento das moças da recepção! Só não gostei da porta do banheiro que é de vidro e tem insulfilme mas não esconde nada, se for viagem com amigos assim como fiz, isso pode deixar desconfortável. Café da manhã delicioso. Eu volto com certeza.
Stayed 3 nights in Jan 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Não vale o que cobra
A pousada é muito bem localizada, devido aos quartos todos ficarem de frente para a piscina e a extrema falta de educação de alguns hóspedes, fica muito barulho. O quarto estava com a cama quebrada e com cheiro de urina, o guarda roupas acomoda as roupas somente de uma pessoa, café da manhã muito fraco
Stayed 4 nights in Sep 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Check-In confuso, houve demora no reconhecimento ou no processamento da reserva. Café, ok, mas no segundo de dois dias de estadia faltaram itens básicos como queijo, opções de suco, melhor capacitação do atendimento. Check-out, confuso também, não havia staff para recebimento das chaves.
Stayed 2 nights in Aug 2023

10/10 Excellent

Edna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização excelente! Adoramos ficar hospedados no local.
Stayed 2 nights in Apr 2023

4/10 Poor

monique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Custo benefício ruim
Muito velho é muito simples. Box do banheiro não cabia meu marido. Cama ruim . Café bom . Local bom . Mas precisa de um reforma. Sugestão: mudar o restaurante para cima onde tem a sala de jogos. Vai dar um upgrade maravilhoso. A vista e privilegiada nesse ambiente e fica as moscas . Ninguém usa .
Stayed 1 night in Dec 2022

8/10 Good

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities
Nível médio
O colchão era péssimo precisa ser trocado com urgência dormimos num buraco do que restou da espuma . Outra coisa que não gostei as toalhas não são trocadas diariamente. De resto o atendimento é excelente o café da manhã e bom. Localização boa. Lugar sossegado
Stayed 3 nights in Sep 2022

8/10 Good

Lia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Edson

Stayed 1 night in May 2022

8/10 Good

ELY

Stayed 2 nights in Apr 2022

10/10 Excellent

Silvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otima tirando a chuva
Stayed 2 nights in Apr 2022

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
NÃO INDICO
Razoável
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso
Stayed 2 nights in Nov 2021

10/10 Excellent

João Erasmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Mateus

Liked: Cleanliness, staff & service, property conditions & facilities
Ótima localização, tamanho de quarto e banheiro bons. Entretanto, as portas das duas partes do banheiro são em vidro, o que favorece com que entre a claridade no quarto com o nascer do sol. Senti cheiro de mofo no quarto.
Stayed 4 nights in Oct 2021

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um lugar maravilhoso eu e meu esposo fomos muito bem atendidos e cuidados amei, irei voltar futuramente.
Stayed 2 nights in Oct 2021