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- Location is good - The hotel is cleaner - The staff is helpful - The room key stopped working before the check-out time. I needed to call the support number a couple of times to get them to help me reopen the room to get my stuff from it. Once I got them on the phone, they were helpful.

I stayed at the Hotel Gollner for a week to attend a conference at the university. Everything about my experience at the hotel was excellent. I really enjoyed the breakfast on the terrace and reading on the top floor terrace. The location is very convenient to the old city, and the staff were great. I would definitely recommend this hotel to someone visiting Graz.

A wonderful hotel in the heart of old Graz, one block from the cathedral and two from the Landhaus. The massive 18th century building has been lovingly modernized but keeps its charm. I booked a suite and was very glad I did. It was clearly designed to be used as a private dining room for dinners in the fancy hotel restaurant as well as a guest room. The bedroom is large, with a comfortable king bed and the living room has a sofa bed, two armchairs and an elegant wooden dining table for 8 which makes a great desk. There are some fun and quirky art works. Each room has separate and very quiet heating/air conditioning. Soundproofing is amazing. Nearly no street, restaurant or room-to-room noise. Bathroom has a very satisfying shower and heated towel rack. Wifi is ok. Staff are friendly and helpful and the breakfast buffet is lavish. I made breakfast my main meal and just ate a snack late in the day. I'd definitely stay here again on another trip to Graz

The location was good. The hotel itself is older and therefore the rooms and the equipment in them are older. The breakfast was not great, but wasn’t bad, either (sub-par compared to others we’ve had). No problems, though, overall.