Along with an indoor pool, this hotel has a fitness center and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a computer station. Housekeeping is not available.
Comfort Inn & Suites Independence offers 58 accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions are featured in guestrooms.
This Independence hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).
Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Inn & Suites Independence features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast. This Independence hotel also offers coffee/tea in a common area, laundry facilities, and a front-desk safe. Onsite self parking is complimentary.
Guests are offered a complimentary full breakfast.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Free full breakfast
Coffee and tea in common areas
Things to do
Gym
Indoor pool
Family friendly
Indoor pool
Laundry facilities
Conveniences
Laundry facilities
Safe at front desk
Guest services
No housekeeping service
Business services
Business center
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Towels provided
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
More
Free local calls
Free weekday newspapers
Phone
Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in
Access methods
Private entrance
Pets
Pets allowed for an extra charge of USD 30 per night
Service animals are welcome, and are exempt from fees
Up to 20 lbs per pet
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
Optional extras
Pet fee: USD 30 per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Property is also known as
Comfort Inn Hotel Independence
Comfort Inn Independence
Comfort Inn & Suites Independence Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Poor customer service. The front desk associate was watching TV when we arrived and seemed irritated that we interrupted her. Hotel was dirty and smelled musty throughout. Also needed repairs. Very overpriced hotel.
I told the gal when I checked in that I paid for the room on may 24 th it went out of my account and she ran my card again so I hope I didn’t get charged again.
Hotel looks good but room was not clean or in good condition. Ring on the night stand means it wasn’t cleaned. There was a bare greasy footprint on the tile which means it wasn’t cleaned. Gross rubber mat for the shower was seriously stained. Small debris on the carpeted floor and light bulbs missing in both lamps. No iron or ironing board in the room so had to ask for one. I was placed on the 1st floor near the stairway so I heard tromping up and down the stairs all night. I could hear the TV and conversations next door. The front desk had a cow bell to get someone from the back so I could hear that each time someone needed assistance. TV was super hard to operate and I couldn’t get channels to come up. Tried to purchase water in the vending machine and there wasn’t even a place for it to be sold. Front desk didn’t have any to offer either. Loud in-room fridge motor woke me up a couple times.
Biggest complaint- the “secured” outside door that you need a room key to open was not secured. You could come in from the parking lot without a key. When your room is right next to that door, that’s not very comforting.
angela
Stayed 1 night in Apr 2021
2/10 Terrible
Verified traveler
Traveled with pets, Traveled with family
Apr 2, 2021
Disliked: Amenities
The pool was closed utill right after we checked out
Verified traveler
Stayed 1 night in Mar 2021
2/10 Terrible
Verified traveler
Traveled with family and small children, Business traveler
Breakfast was ok but they were out of a lot of items. Put bfast away at 940 am. Guests were upset and made him reopen however it wasnt replenished when asked. We were told they were out of many food items.
The hotel, although fairly new, was not very clean. The sheets had stains on both beds. There was only one towel and washcloth in the room. There was no breakfast. I jnow it is covid, but some packaged pastries and fruit would have been okay.
Hotel desk clerk mentioned that the hotel was only three years old at check in. I went to my room and upon entering a wide open and unlocked door I noticed I had been given a room with a single bed. I had booked one with double beds so everyone would have room. I immediately went to the front desk and the very nice lady worked on the issue and got me to the correct room. I got to it and the door and window were wide open. We start unpacking and are in the room for 15 minutes when the phone rings. We needed to head down to the front desk to get a new room again because they checked us in under another families name. We go to the third room and it’s door is wide open too. Upon entering the room we noticed on bed had red and orange stains on the white sheets. In this room there was a notice posted bu the phone that stated no housekeeping at all and if we wanted to change towels take old ones to the front desk. The second day there I mention the sheet stains and a gentleman at the front desk offers to go get me a sheet to change it myself. I see housekeeping in the halls and ask if they can change it as we would not be back to the room for at least 5 hours. He agrees. We got back and the sheets were fixed for night two. We really wanted to swim and were disappointed there was a notice on the door that it was undergoing maintenance. I asked the front desk and they stated it was a bad pump and had been out of order for well over a year. We were very disappointed and it was costly.
The room smelled, there was very little water pressure in room. Also the pool pump wasn’t working so there was no pool available and that’s why we chose to stay at that location. Unfortunately I was down there for a funeral and I had to bring my kids the overall stay was very dissatisfying