Comfort Inn & Suites Independence

2.5 star property

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December 2024
January 2025

Photo gallery for Comfort Inn & Suites Independence

Standard Room, 2 Queen Beds, Non Smoking | Free WiFi, bed sheets
Lobby
Indoor pool
Exterior
Free WiFi, bed sheets

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Laundry
    Laundry
  • Pet friendly
    Pet friendly
  • Parking included
    Parking included

Explore the area

Map
3000 W Main St, Independence, KS, 67301
  • Independence Historical Museum
    4 min drive
  • Elk City State Park
    5 min drive
  • Riverside Park and Ralph Mitchell Zoo
    6 min drive
  • Parsons, KS (PPF-Tri-City)
    27 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Comfort Inn & Suites Independence

Independence hotel with indoor pool
Along with an indoor pool, this hotel has a fitness center and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a computer station. Housekeeping is not available.
Comfort Inn & Suites Independence offers 58 accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions are featured in guestrooms.

This Independence hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Inn & Suites Independence features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast. This Independence hotel also offers coffee/tea in a common area, laundry facilities, and a front-desk safe. Onsite self parking is complimentary.
Guests are offered a complimentary full breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Safe at front desk

Guest services

  • No housekeeping service

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Free local calls
  • Free weekday newspapers
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in

Access methods

Private entrance

Pets

Pets allowed for an extra charge of USD 30 per night
Service animals are welcome, and are exempt from fees
Up to 20 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet fee: USD 30 per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Inn Hotel Independence
Comfort Inn Independence

Comfort Inn & Suites Independence Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 23 out of 57 reviews" "
Rating 8 - Good. 16 out of 57 reviews" "
Rating 6 - Okay. 3 out of 57 reviews" "
Rating 4 - Poor. 6 out of 57 reviews" "
Rating 2 - Terrible. 9 out of 57 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Buddy

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Liked the front desk personnel and cleaning staff. Didn’t like the cleaning policy of every three days.
Stayed 4 nights in Apr 2022

10/10 Excellent

Michael

Stayed 1 night in Feb 2022

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and breakfast were fantastic!
Stayed 1 night in Jan 2022

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, room comfort
Pleased
Super friendly , support
Stayed 1 night in Dec 2021

8/10 Good

Maria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bery clean and friendly
Stayed 1 night in Oct 2021

10/10 Excellent

Vanessa, Kansas City

Stayed 1 night in Oct 2021

10/10 Excellent

Jacque Lorraine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Clean and quiet rooms.
Stayed 2 nights in Sep 2021

4/10 Poor

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does Hotels.com ever check on the hotels
I had specifically asked for a hotel with a pool on Hotels.com but their pool was closed. The waffle maker was not working.
Stayed 1 night in Aug 2021

4/10 Poor

Debra

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty, smelly and overpriced!
Poor customer service. The front desk associate was watching TV when we arrived and seemed irritated that we interrupted her. Hotel was dirty and smelled musty throughout. Also needed repairs. Very overpriced hotel.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021

2/10 Terrible

John

Disliked: Staff & service
Stayed 1 night in Jul 2021

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I told the gal when I checked in that I paid for the room on may 24 th it went out of my account and she ran my card again so I hope I didn’t get charged again.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2021

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

4/10 Poor

angela

Business traveler
Disliked: Cleanliness, property conditions & facilities
Never again.
Hotel looks good but room was not clean or in good condition. Ring on the night stand means it wasn’t cleaned. There was a bare greasy footprint on the tile which means it wasn’t cleaned. Gross rubber mat for the shower was seriously stained. Small debris on the carpeted floor and light bulbs missing in both lamps. No iron or ironing board in the room so had to ask for one. I was placed on the 1st floor near the stairway so I heard tromping up and down the stairs all night. I could hear the TV and conversations next door. The front desk had a cow bell to get someone from the back so I could hear that each time someone needed assistance. TV was super hard to operate and I couldn’t get channels to come up. Tried to purchase water in the vending machine and there wasn’t even a place for it to be sold. Front desk didn’t have any to offer either. Loud in-room fridge motor woke me up a couple times. Biggest complaint- the “secured” outside door that you need a room key to open was not secured. You could come in from the parking lot without a key. When your room is right next to that door, that’s not very comforting.
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveler

Traveled with pets, Traveled with family
Disliked: Amenities
The pool was closed utill right after we checked out
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveler

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was ok but they were out of a lot of items. Put bfast away at 940 am. Guests were upset and made him reopen however it wasnt replenished when asked. We were told they were out of many food items.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Pool wasn’t working, but it happens. Front desk personnel.. Teresa, I believe was amazing and so kind and helpful!
Stayed 1 night in Feb 2021

8/10 Good

Shannon

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveler

Stayed 1 night in Dec 2020

4/10 Poor

Barbara, Oklahoma city

Traveled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The hotel, although fairly new, was not very clean. The sheets had stains on both beds. There was only one towel and washcloth in the room. There was no breakfast. I jnow it is covid, but some packaged pastries and fruit would have been okay.
Stayed 1 night in Nov 2020

4/10 Poor

Chase

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ainten and Cleaning are A No Go
Hotel desk clerk mentioned that the hotel was only three years old at check in. I went to my room and upon entering a wide open and unlocked door I noticed I had been given a room with a single bed. I had booked one with double beds so everyone would have room. I immediately went to the front desk and the very nice lady worked on the issue and got me to the correct room. I got to it and the door and window were wide open. We start unpacking and are in the room for 15 minutes when the phone rings. We needed to head down to the front desk to get a new room again because they checked us in under another families name. We go to the third room and it’s door is wide open too. Upon entering the room we noticed on bed had red and orange stains on the white sheets. In this room there was a notice posted bu the phone that stated no housekeeping at all and if we wanted to change towels take old ones to the front desk. The second day there I mention the sheet stains and a gentleman at the front desk offers to go get me a sheet to change it myself. I see housekeeping in the halls and ask if they can change it as we would not be back to the room for at least 5 hours. He agrees. We got back and the sheets were fixed for night two. We really wanted to swim and were disappointed there was a notice on the door that it was undergoing maintenance. I asked the front desk and they stated it was a bad pump and had been out of order for well over a year. We were very disappointed and it was costly.
Stayed 2 nights in Oct 2020

2/10 Terrible

Joel

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Don’t stay at the comfort inn
The room smelled, there was very little water pressure in room. Also the pool pump wasn’t working so there was no pool available and that’s why we chose to stay at that location. Unfortunately I was down there for a funeral and I had to bring my kids the overall stay was very dissatisfying
Stayed 2 nights in Sep 2020