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Best Western Plus Indianapolis North at Pyramids

3.0 star property

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Photo gallery for Best Western Plus Indianapolis North at Pyramids

Lobby sitting area
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Free daily continental breakfast
Fitness facility
Lobby

Popular amenities

  • Housekeeping
  • Pool
  • Pet friendly
  • 24/7 front desk
  • Gym

Explore the area

Map
9320 N Michigan Rd, Indianapolis, IN, 46268
  • St. Vincent Indianapolis Hospital
    ‪4 min drive‬
  • Fashion Mall at Keystone
    ‪10 min drive‬
  • Butler University
    ‪15 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(52 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Plus Indianapolis NW Hotel

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.1 out of 5, Very Good, (1014)
$113 nightly
The price is $113 total
includes taxes & fees
Best Western Plus Indianapolis NW Hotel

About this property

Best Western Plus Indianapolis North at Pyramids

Indianapolis hotel with outdoor pool
This hotel features an outdoor pool, a fitness center, and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Housekeeping is available on request.
Best Western Plus Indianapolis North at Pyramids offers 108 accommodations with hair dryers and irons/ironing boards. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Indianapolis hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus Indianapolis North at Pyramids features an outdoor pool and a fitness center. Wired and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. This business-friendly hotel also offers a vending machine, a garden, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus Indianapolis North at Pyramids has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path to elevator

More

  • 100% renewable energy
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 17 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Drury Inn Hotel Indianapolis
Pear Tree Indianapolis Northwest
Indianapolis Drury Inn
Drury Inn & Suites Indianapolis Northeast Hotel Indianapolis
Drury Inn And Suites Indianapolis Northeast
Drury Inn Indianapolis Northwest Hotel
Pear Tree Inn Indianapolis
Plus Indianapolis At Pyramids
Pear Tree Inn Indianapolis Northwest
Best Western Plus Indianapolis North at Pyramids Hotel
Best Western Plus Indianapolis North at Pyramids Indianapolis

Best Western Plus Indianapolis North at Pyramids Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 471 out of 1006 reviews
Rating 8 - Good. 296 out of 1006 reviews
Rating 6 - Okay. 119 out of 1006 reviews
Rating 4 - Poor. 70 out of 1006 reviews
Rating 2 - Terrible. 50 out of 1006 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jimel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Gildardo

Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe and quiet. The staff was very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

George

Traveled with family
Liked: Amenities
Stayed 2 nights in Apr 2025

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff were excellent. Had minor room issues but taken care of immediately .
Stayed 4 nights in Apr 2025

6/10 Okay

Nina

Stayed 1 night in Apr 2025

6/10 Okay

Ahleeka

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The garbage cans inside and outside were overflowing with trash. The signal kept getting lost on television, and the sink was clogged and took forever to drain.
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be visiting again and again I loved it
Stayed 3 nights in Apr 2025

8/10 Good

Misty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

Could use bars of soap for washing hands. Other than that, great experience!
Stayed 1 night in Apr 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

The front desk receptionist was amazing. She was very friendly and helpful. Our room was clean, plenty of towels and the bed was comfortable. We couldn’t get the tv to work but other than that our stay was good.
Stayed 1 night in Apr 2025

6/10 Okay

Nick

Stayed 1 night in Apr 2025

8/10 Good

Mark

Stayed 1 night in Mar 2025

6/10 Okay

Benjamin and Rebecca

Traveled with family
Liked: Cleanliness
Hotel and room itself was up to date and clean. However the breakfast options were slim, 2 of the 3 hot food items were out, and the hallways and main areas reeked of pot. Not recommended.
Stayed 1 night in Apr 2025

10/10 Excellent

Kit bun bunny

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always don't have quarter chance for laundry
Stayed 13 nights in Mar 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western at Pyramids saves the day

The service was excellent. My reservation through Hotels.com has been incorrectly delivered to the hotel, and I was advised to call Hotels.com to sort the problem out. After 20 minutes of trying to reach Hotels.com by phone, but the website, or by the Hotels.com app, I was unable to get through to anyone and was caught in an endless loop of asking for a password reset. The reception person finally called me over and said she could come up with a way to solve the problem, and I wouldn't have to share a bed with my school-age son. We were able to make it work, thankfully. The hotel was clean and comfortable. Minor repairs were only partially done, and there was dust from tile work and few broken panels on the furniture, but nothing that caused any inconvenience.
Stayed 1 night in Apr 2025

2/10 Terrible

Mark

Traveled with family
Disliked: Property conditions & facilities

Sink clogged, no hot water

Sink clogged, not fixed despite asking to be repaired. Also no hot water. Told service desk next day. Was told manager might discount payment, but no response from them.
Stayed 1 night in Mar 2025

4/10 Poor

Cullin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Upon walking in my room i notice linens on the night stand which were pillow cases, looking at the pillows there was hair on the case so i didnt
Stayed 1 night in Mar 2025

10/10 Excellent

Kathy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Our main observation was that the bathroom floor seemed a bit grimy. More attention to the bathroom, please. Everything else was fine, thank you.
Stayed 1 night in Mar 2025

6/10 Okay

Erem, WILMETTE

Traveled with family
Liked: Cleanliness, property conditions & facilities
Sadly,a noisy company were talking loudly in the lobby I got up after 3AM and asked them to reduce the noise The person at the desk was absent
Stayed 1 night in Mar 2025

4/10 Poor

Danielle

Traveled with family and small children
Disliked: Cleanliness, amenities
Was not impressed. There was a stain on our cover and my daughter tried to eat an oreo she found under the bed. We did not have food in the room. We got to breakfast around 9:15 (ends at 10) and they were out of drinks besides coffee (out of water, too) and only cereal left to eat.
Stayed 1 night in Mar 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value if a bit dated. Comfortable beds and stellar front desk staff
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, great staff, clean

We booked our stay late in the day after leaving a different hotel that was horrendous! The staff at this Best Western were so accommodating and friendly. Welcomed us immediately as we walked into the lobby. The rooms were clean and nice. The bed was so comfortable and plenty of pillows. The room and floor was quiet even with some renovations going on. I would definitely recommend this location and stay here again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Niovel

Stayed 1 night in Feb 2025

10/10 Excellent

Suzanne

Liked: Property conditions & facilities
Room very clean. Appreciated the bed making and customer service.
Stayed 2 nights in Mar 2025