Candlewood Suites Indianapolis Downtown Medical District, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Indianapolis Downtown Medical District, an IHG Hotel

Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Property amenity
Property amenity
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking included
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1152 N White River Pkwy West Dr, Indianapolis, IN, 46222
  • Riley Hospital for Children
    18 min walk
  • White River State Park
    20 min walk
  • IU Health University Hospital
    4 min drive
  • Indianapolis, IN (IND-Indianapolis Intl.)
    20 min drive

Room options

Studio Suite

  • 496 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed

Suite, 2 Bedrooms

  • 850 sq ft
  • Sleeps 6
  • 2 King Beds

Suite, 1 Bedroom

  • 650 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Mobil Tub)

  • 650 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 King Bed

  • 496 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Candlewood Suites Indianapolis Downtown Medical District, an IHG Hotel

Hotel in Near Westside
Along with a 24-hour fitness center, this hotel has a business center and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
Candlewood Suites Indianapolis Downtown Medical District, an IHG Hotel offers 142 accommodations with DVD players and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with satellite channels. Kitchens offer refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include complimentary toiletries and hair dryers.

This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Event facilities measuring 900 square feet (81 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and multilingual staff. Onsite self parking is complimentary.

Candlewood Suites Indianapolis Downtown Medical District, an IHG Hotel has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym

Family friendly

  • DVD player
  • Free crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 900 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests arriving after 11 PM should use the intercom to request assistance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 70 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Indianapolis Downtown
Candlewood Suites Indianapolis Downtown Medical District
Candlewood Suites Medical District
Candlewood Suites Medical District Hotel
Candlewood Suites Medical District Hotel Indianapolis Downtown
Candlewood Suites Indianapolis Downtown Medical District Hotel
Candlewood Suites Mecal Distr
Candlewood Suites Indianapolis Downtown Medical District

Candlewood Suites Indianapolis Downtown Medical District, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 628 out of 1080 reviews" "
Rating 8 - Good. 312 out of 1080 reviews" "
Rating 6 - Okay. 93 out of 1080 reviews" "
Rating 4 - Poor. 24 out of 1080 reviews" "
Rating 2 - Terrible. 23 out of 1080 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

rajesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one week enjoyed our stay…
Stayed 4 nights in Aug 2024

10/10 Excellent

Elisa, Gas City

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 5 nights in Aug 2024

10/10 Excellent

Raymond

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No noise from interstate roadway.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Lucinda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

ALFONSO

Stayed 1 night in Aug 2024

8/10 Good

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Reggie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT ALL AROUND
Stayed 1 night in Aug 2024

10/10 Excellent

Nickol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, room was huge, and very clean.. had a wonderful stay.
Stayed 1 night in Aug 2024

2/10 Terrible

Kelly

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Poor customer service
Checkin at 4p with no flexibility and rude tone of front desk lady made it a bad experience. She made 5 sets of customers wait till 4p to check them in..with basically no waiting area and only 2 chairs in waiting room we waited outside for an hour while it started to rain.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Great choice for a hotel stay
Spacious rooms, comfortable beds and pillows. Clean room. Ride sharing service
Stayed 1 night in Aug 2024

10/10 Excellent

Kristy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Great hotel n staff . I was impressed n very comfortable. Not fancy but has everything - laundry room, gym, ur own kitchen … perfect for what i needed Luggage carts are horrific though - nightmare .
Stayed 2 nights in Aug 2024

8/10 Good

JODY

Liked: Cleanliness, staff & service, property conditions & facilities
It is very close to IUHealth
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Driveway entrance needs some form of lighting. Easy to miss at night
Stayed 4 nights in Aug 2024

10/10 Excellent

Shanta

Liked: Cleanliness
Very clean everyone was polite would come back here and stay most definitely.
Stayed 1 night in Aug 2024

8/10 Good

james, columbiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but nothing close
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Suite was spacious, clean, quiet, AC worked great.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel seems geared for long-term stay of hospital patient's family, but it worked out great for our use case (a convention). They offer a shuttle service and the driver for it was incredibly accommodating. Even starting the service a full 2-hours early for the Con. 10/10 would stay there again. My only nit-pick was how "remote" it felt, but I would honestly call that a positive for Indy...
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the two bedroom suite
This hotel is a GREAT lodging option. Stayed in the two bedroom suite. It is just like an apartment! Highly Recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it for family of 4!
The front desk person was extremely helpful upon our arrival! We had an airbnb nightmare and ended up needing a hotel at 9:30pm after traveling all day with a family of 4. We did NOT want to share a room and needed a kitchen (which was the whole reason for booking an airbnb) and let me tell you, this suite was perfect for our needs! We loved it, very clean, room and stocked supplies for cooking. Only downside was nothing walkable, but it was a quick drive everywhere we needed to go and there is a free shuttle if needed.
Stayed 1 night in Jul 2024

10/10 Excellent

Dierre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was 1 overnight. It was comfortable and clean. The elevators were a little shaky. I would stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024