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Candlewood Suites Indianapolis East by IHG

2.5 star property

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Photo gallery for Candlewood Suites Indianapolis East by IHG

Reception
Studio Suite, 2 Queen Beds, Kitchen | In-room safe, desk, laptop workspace, soundproofing
BBQ/picnic area
In-room safe, desk, laptop workspace, soundproofing
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • Parking included
  • Air conditioning
  • Kitchen

Explore the area

Map
7040 E. 21st Street, Indianapolis, IN, 46219
  • Children's Museum of Indianapolis
    ‪11 min drive‬
  • Gainbridge Fieldhouse
    ‪13 min drive‬
  • Lucas Oil Stadium
    ‪14 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 Bedroom

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Kitchen

Studio Suite, 2 Queen Beds, Kitchen | In-room safe, desk, laptop workspace, soundproofing

Studio Suite, 2 Queen Beds, Kitchen

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Kitchen

In-room safe, desk, laptop workspace, soundproofing

Studio Suite, 1 Queen Bed, Kitchen

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Kitchen

In-room safe, desk, laptop workspace, soundproofing

Studio Suite, 1 King Bed, Kitchen

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

In-room safe, desk, laptop workspace, soundproofing

Studio Suite

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Candlewood Suites Indianapolis East by IHG

Indianapolis hotel with in-room kitchens
Along with a fitness center, this smoke-free hotel has a business center and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite. Weekly housekeeping is available.
Candlewood Suites Indianapolis East by IHG offers 81 air-conditioned accommodations with DVD players and safes. LCD televisions come with premium cable channels. Kitchens offer refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers and hair dryers.

This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a fitness center, barbecue grills, and complimentary newspapers in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Candlewood Suites Indianapolis East by IHG is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited number of onsite parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business center

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay (maximum USD 150 per stay), plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Indianapolis East
Candlewood Suites Hotel Indianapolis East
Candlewood Suites Indianapolis East
Candlewood Suites Indianapolis East Hotel Indianapolis
Candlewood Suites Indianapolis East Hotel
Candlewood Suites Inanapolis

Candlewood Suites Indianapolis East by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 372 out of 882 reviews
Rating 8 - Good. 288 out of 882 reviews
Rating 6 - Okay. 107 out of 882 reviews
Rating 4 - Poor. 65 out of 882 reviews
Rating 2 - Terrible. 50 out of 882 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased, after reading other reviews
Staff was friendly and stay was very good. Water pressure was great and water was hot. The only thing that was a little off was that the appliances (fridge,heater) made some noise like they were struggling. Function was fine.
Stayed 4 nights in Dec 2024

10/10 Excellent

Eric

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was a problem with my booking, however the manager was excellent and resolved all my issues. Excellent service.
Stayed 3 nights in Dec 2024

4/10 Poor

Eric

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and service was polite. They did not have the room I booked.
Stayed 1 night in Dec 2024

2/10 Terrible

Susanne

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Get the ADA and pest control!
The hotel has two major issues: 1. All bathroom thresholds are raised (even the so-called accessible rooms), which render them inaccessible for travel wheelchairs. 2. Cockroaches.
Stayed 1 night in Nov 2024

10/10 Excellent

Marjorie

Traveled with partner
Liked: Amenities
Extremely clean and in a safe area. Places to eat nearby. Staff was very helpful
Stayed 1 night in Nov 2024

8/10 Good

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, lobby and hall had a strange smell and part of the floor in the room was sticky
Stayed 1 night in Nov 2024

4/10 Poor

Joshua

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The King suite a booked over a month in advance was downgraded to a queen standard room when I checked in.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good except there was a musty smell in the room. Opened the window for a while and it was gone.
Stayed 1 night in Oct 2024

8/10 Good

Laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but issues with bugs
Booked in 2023 for the Taylor Swift concert. Price was excellent. Overall, the stay was very good. We did have some issues with bugs-not sure what kind. There was no way to close the thicker curtains in our room, 322, and there were very bright lights from a car dealership nearby that shone right into our room throughout the night. It was nice to have a full size refrigerator for our drinks and ice packs.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Chuck

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Rhonda

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our room as disgusting. The smell was terrible. The tiles in the bathroom were all loose and the bathroom door wouldn’t even shut. Has not been updated in YEARS.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great rest
Stayed 1 night in Sep 2024

10/10 Excellent

Tamera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient with lots of dining nearby
Stayed 1 night in Sep 2024

6/10 Okay

orbin

Los empleados abrieran la puerta de mi cuarto a las 8 de la mañana,
Stayed 1 night in Sep 2024

8/10 Good

Richard

Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Ray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room #103 Refrigerator was way to loud, I actually turned the breaker off to sleep! Staff should not barge into room at 8am while we are still asleep for a 11am check-our time to clean room. Very simple check room after 11am or check to see with front desk if we had checked out!!!!!
Stayed 2 nights in Aug 2024

2/10 Terrible

John

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is ran by some of the scummiest people out there. Sleeping in a fridge box on the corner would be more enjoyable.
Stayed 3 nights in Aug 2024

2/10 Terrible

German

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

6/10 Okay

Joseph

Traveled with family
So-so stay with weird smells and no dryers
Candlewood Suites was adequate for our stay. I am well acquainted with the area, so I was not expecting a luxury stay, but I also was not worried about my surroundings. A couple of issues: First, the variety of smells. Every space we were in had a different strong, and generally unpleasant smell. The lobby was strong with some kind of cleaning agent or sanitizer, the elevator had a strange smoky smell, our hallway smelled like grilled meat, and our room was sort of musty. It wasn't unbearable, but was definitely challenging. Second, the hotel doesn't offer much in the way of amenities, but one thing I was looking forward to was the guest laundry. Unfortunately, the dryers were out of commission for our entire 3-night stay, and were only available again just as we were checking out. If you need a place to stay in East Indianapolis, you could do worse, but I would not go out of my way to stay here again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was neat clean water pressure to take a shower was fantastic. Customer service was on point location. I felt safe bed was cozy.
Stayed 1 night in Jul 2024

6/10 Okay

Delbert

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a good area of town. The hotel next door had several visits by police over the weekend and i found needles in the parking lot.
Stayed 4 nights in Jul 2024

10/10 Excellent

Billie

Stayed 1 night in Jul 2024