Candlewood Suites Indianapolis, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Candlewood Suites Indianapolis, an IHG Hotel

Indoor pool, sun loungers
Terrace/patio
Exterior
Fridge, microwave, coffee/tea maker, cookware/dishes/utensils
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Gym
  • Kitchen
  • Air conditioning

Explore the area

Map
8111 Bash Street, Indianapolis, IN, 46250
  • Community Heart And Vascular Hospital
    15 min walk
  • Community Hospital North
    16 min walk
  • Castleton Square
    18 min walk
  • Indianapolis, IN (IND-Indianapolis Intl.)
    39 min drive

Room options

Suite, 1 Bedroom, Accessible (1 Qn, Sofa Bed, Comm, Tub)

  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (1 Qn, Sofa Bed, Addl Lvng Area)

  • 525 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed, Accessible (Communications, Roll In Shower)

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

  • 525 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Suite

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Double Beds

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Candlewood Suites Indianapolis, an IHG Hotel

Hotel in Castleton
This smoke-free hotel features an indoor pool, a 24-hour health club, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a spa tub, and coffee/tea in a common area. Weekly housekeeping is available.
Candlewood Suites Indianapolis, an IHG Hotel offers 124 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. Kitchens offer refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club.
In addition to an indoor pool, Candlewood Suites Indianapolis, an IHG Hotel provides a 24-hour health club and a spa tub. The hotel offers a snack bar/deli. This hotel offers access to a 24-hour business center and a meeting room.

Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a library, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Candlewood Suites Indianapolis, an IHG Hotel is a smoke-free property.

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Indoor pool
  • Library
  • Spa tub

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2004
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
In case of late arrivals, please follow the self check-in instructions on the boxes right outside the front door.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Indianapolis
Candlewood Suites Hotel Indianapolis
Candlewood Suites Indianapolis
Indianapolis Candlewood Suites
Candlewood Suites Indianapolis City Centre Hotel Indianapolis
Candlewood Suites Indianapolis Hotel
Candlewood Suites Indianapolis
Candlewood Suites Indianapolis, an IHG Hotel Hotel
Candlewood Suites Indianapolis, an IHG Hotel Indianapolis
Candlewood Suites Indianapolis, an IHG Hotel Hotel Indianapolis

Candlewood Suites Indianapolis, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 403 out of 958 reviews" "
Rating 8 - Good. 275 out of 958 reviews" "
Rating 6 - Okay. 111 out of 958 reviews" "
Rating 4 - Poor. 88 out of 958 reviews" "
Rating 2 - Terrible. 81 out of 958 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Aaron

Liked: Staff & service, amenities
Some of the near by occupiers were above average loud noise making. And nothing was done about it
Stayed 1 night in Oct 2024

2/10 Terrible

Lisa

Stayed 2 nights in Oct 2024

4/10 Poor

nick

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Mary

Liked: Cleanliness, room comfort
Friendly staff but won’t be back
We reserved a handicap accessible room and was given a different room which was much smaller and not handicap accessible at all. False fire alarm in the night (alarm pulled by a child). No communication from the hotel at all about this. Poop and hot tub were out of service and wasn’t told this at reservation time.
Stayed 2 nights in Oct 2024

2/10 Terrible

Julie

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Pool and Hot tube shut down no notice was given on the site,
Stayed 2 nights in Oct 2024

6/10 Okay

Sarah

Traveled with partner
Liked: Staff & service
Tub slow to drain, pool/hot tub not open, TV didn’t work. Check in staff was amazing and she was super friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Liked: Staff & service, property conditions & facilities
Nice Place
Stayed 1 night in Sep 2024

6/10 Okay

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Bumping around and thumps from room 227, along with a chair being moved around to cause it to screech on a partially wooden floor. It seem like it was deliberately being done
Stayed 2 nights in Sep 2024

8/10 Good

Daniel, Naperville

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

2/10 Terrible

Aaron

Stayed 1 night in Sep 2024

2/10 Terrible

Q

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
The nastiest hotel I’ve ever stayed in
Every thing is broken and not clean . Will not be returning ever
Stayed 2 nights in Sep 2024

2/10 Terrible

Alexandria

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't have my room ready.. urine on the pullout sofa rude morning staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

luke

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was super friendly and great. The lady that checked me in was funny and super helpful. The overall stay was awful. My room smelled so bad. I had to do buy Febreze and Lysol. The pool and spa were closed which is why I booked by stay here. I could’ve booked at a nicer hotel for cheaper but chose here because of the hot tub. I didn’t even get to use it.
Stayed 1 night in Sep 2024

10/10 Excellent

Perla

Stayed 7 nights in Aug 2024

2/10 Terrible

donata, dumont

Stayed 3 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and up to date.
Stayed 1 night in Aug 2024

10/10 Excellent

Jenaqua

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

2/10 Terrible

James

Traveled with group
Disliked: Staff & service
I arrived at the hotel and was told they were completely booked and had no room for me. They claimed to have tried to contact me phone, but I received no call. Hotels.com had already charged me, but thankfully, I got a refund. I will never stay at a Candlewood Suites again. Horrible experience.
Stayed 1 night in Aug 2024

6/10 Okay

Rhonda

Traveled with partner
Staff was amazing. Rooms need to be updated.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Robert

Business traveler
It was convenient to the Cancer Center.
Stayed 1 night in Aug 2024

10/10 Excellent

James, North Conway

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, will stay again 👍
Stayed 2 nights in Aug 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024