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Candlewood Suites Indianapolis by IHG

2.5 star property

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Photo gallery for Candlewood Suites Indianapolis by IHG

Indoor pool
Exterior
Terrace/patio
Exterior
Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Hot Tub
  • Pool
  • Pet friendly
  • Gym
  • 24/7 front desk
$104
includes taxes & fees
Nov 27 - Nov 28

Explore the area

View in a map
8111 Bash Street, Indianapolis, IN, 46250
  • Place, Community Hospital North
    ‪14 min walk‬
  • Place, Castleton Square
    ‪16 min walk‬
  • Place, Dave & Buster's
    ‪2 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪36 min drive‬

Room options

View all photos for Studio Suite, 2 Double Beds

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Studio Suite, 2 Double Beds

7.6 out of 10
Good
(12 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

8.2 out of 10
Very good
(16 reviews)
  • 525 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Roll In Shower)

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Studio Suite, 1 Queen Bed, Accessible (Communications, Roll In Shower)

7.4 out of 10
Good
(3 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (1 Qn, Sofa Bed, Comm, Tub)

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Suite, 1 Bedroom, Accessible (1 Qn, Sofa Bed, Comm, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Studio Suite, 1 Queen Bed

8.2 out of 10
Very good
(44 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (1 Qn, Sofa Bed, Addl Lvng Area)

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Suite, 1 Bedroom (1 Qn, Sofa Bed, Addl Lvng Area)

  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Suite

1 bedroom, premium bedding, in-room safe, desk

Standard Suite

9.4 out of 10
Exceptional
(6 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

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3.7 out of 5, Good, 278 reviews
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About this property

Candlewood Suites Indianapolis by IHG

Hotel in Castleton
This smoke-free hotel features an indoor pool, a 24-hour health club, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area. Weekly housekeeping is available.
Candlewood Suites Indianapolis by IHG offers 124 accommodations with DVD players and safes. Beds feature premium bedding. Kitchens offer refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club.
In addition to an indoor pool, Candlewood Suites Indianapolis by IHG provides a 24-hour health club and a hot tub. The hotel offers a snack bar/deli. This hotel offers access to a 24-hour business center and a meeting room.

Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a library, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Candlewood Suites Indianapolis by IHG is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Hot tub
  • Indoor pool
  • Library

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2004
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
In case of late arrivals, please follow the self check-in instructions on the boxes right outside the front door.

Renovations and closures

The property will be renovating from October 31 2025 to December 1 2025 (completion date subject to change). The following areas are affected:
  • Hallway
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Indianapolis
Candlewood Suites Hotel Indianapolis
Candlewood Suites Indianapolis
Indianapolis Candlewood Suites
Candlewood Suites Indianapolis City Centre Hotel Indianapolis
Candlewood Suites Indianapolis Hotel
Candlewood Suites Indianapolis
Candlewood Suites Indianapolis by IHG Hotel
Candlewood Suites Indianapolis an IHG Hotel
Candlewood Suites Indianapolis by IHG Indianapolis
Candlewood Suites Indianapolis by IHG Hotel Indianapolis

Reviews

Candlewood Suites Indianapolis by IHG Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 404 out of 1014 reviews
Rating 8 - Good. 260 out of 1014 reviews
Rating 6 - Okay. 129 out of 1014 reviews
Rating 4 - Poor. 101 out of 1014 reviews
Rating 2 - Terrible. 120 out of 1014 reviews

Reviews

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, amenities
The staff especially the front desk was very nice and greeted you with a smile always. The air conditioner struggled to keep room cool. Was very damp in the room whole time.
Stayed 2 nights in Aug 2025

6/10 Okay

Suzanne

Traveled with family and small children
Liked: Cleanliness, staff & service
The hot tub was luke warm. And you had to go to the outside door to access the indoor pool room was clean and the staff was very friendly
Stayed 1 night in Aug 2025

8/10 Good

Archie

Liked: Cleanliness, staff & service, property conditions & facilities
The young lady who works the night desk was excellent. She is well-informed about the area and pleasant to speak with. Pool, hot tub, laundry, gym, everything you need for an extended stay. Lots of restaurants nearby (including Thai steps away). Rooms were clean. TVs were small by modern standards, but a great selection of cable programming. No complimentary breakfast, but a full-size fridge and 2 2-burner stove allowed for cooking your own. Reasonably priced for a one-bedroom with a king bed and a sofa bed in the living room.
Stayed 2 nights in Aug 2025

4/10 Poor

Alyza

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hallway floors were so dirty and the elevator floors also. The pool was freezing cold and there were no clean towels.The floors in the pool area were disguising. Coffee maker was broken in the room and there was random clumps of black hair in our room.
Stayed 1 night in Aug 2025

10/10 Excellent

Raymundo

Stayed 1 night in Aug 2025

8/10 Good

Sherri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for our needs
Stayed 1 night in Aug 2025

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
...
Stayed 6 nights in Aug 2025

4/10 Poor

Mary H

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Imani

Liked: Cleanliness, staff & service, property conditions & facilities
It was cute
Stayed 1 night in Aug 2025

2/10 Terrible

Sharrie

Traveled with partner
Disliked: Property conditions & facilities
Reported bed bugs bites only to be moved to another room and experience the same thing. Hotel offered a partial refund. The hallways smell but the rooms were decent. Rueben was great though.
Stayed 2 nights in Aug 2025

10/10 Excellent

Clemente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Jennifer

Stayed 1 night in Aug 2025

10/10 Excellent

melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful Room clean with all usual comforts Quiet in room did not hear people on hall.
Stayed 1 night in Aug 2025

10/10 Excellent

melody

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean
Stayed 2 nights in Aug 2025

2/10 Terrible

Adam

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I wanted to relax in hot tub so mich water on the floors i slept amd broke my hand
Stayed 1 night in Aug 2025

8/10 Good

Rena

Traveled with family
Liked: Cleanliness, staff & service, amenities
Construction everywhere.
Stayed 2 nights in Aug 2025

6/10 Okay

Neena

Liked: Staff & service
I am handicapped,have a wheelchair and prosthetic leg. The thresholds was too high to go over and door was super heavy so would not stay open to go in. The shower was not handicap accessible, I was able to slide over into the shower but the shower head was too far. The hooks were on the farthest spot in the bathroom. After getting the ok for late check out I was interrupted at 9 am with someone trying to to come into my room , thank goodness I had locked it so he couldn't enter. Then while in the shower I hear banging on the door. I yell out to say I'm in the shower and no one is there with me but continuous bagging. I rush out of the shower open the door and there's a man telling me I'm late in checking out. I told him I got permission for late check out. He proceeds to leave saying he will look into it. Then 5 mins later comes knocking AGAIN to which I open again and he tells me yes she forgot to note it. When I was finally checking out I called to ask for help. The man on the other end was not understanding so offered to bring me the cart. After explaining I was in the handicap room in a wheelchair he finally said he would send someone. I will not be back. heavy
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding value! Big suite with kitchenette, sleeping couch, and lots of extras. Free coffee 24/7 but no other free breakfast. Clean and comfortable.
Stayed 1 night in Aug 2025

6/10 Okay

Neena

Liked: Cleanliness
For handicap people it's not handicap convenient. The thresholds into the room are too high for wheelchairs, the door to the room does not stay open to accommodate even walkers and the shower head is not in a safe place to reach I was scheduled for late check out but I was woken u at 9 am then pounding at 11 while I was in the shower. Told them I was in a wheelchair and they needed to givee a minute but pounding still went on till I open the door drenched and then was told I needed to check out .then I had to tell them I was given permission by the day clerk.afyer they checked came back to say yes she forgot to note it. I was staying to get rehab done with my prosthetic but will not be back as I cannot function on my own as I do other places. I hope they change these things.
Stayed 2 nights in Aug 2025

2/10 Terrible

Candy

Disliked: Property conditions & facilities
The main photo on this listing was pictures of the pool and hot tub,,,that is why I booked it. When I get there to check in, THE POOL AND HOT TUB WERE CLOSED! I was so mad. I wanted a relaxing evening in the pool before I got ready for bed.
Stayed 1 night in Aug 2025

4/10 Poor

Billy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Place sucks don’t stay ever

Not good was not aware of the deposit of 100 dollars that now I have to wait 3-10 business days for. I also was not informed of the construction going on or the pool and hot tub being unavailable but I still have to pay 200 for a room what a ripoff I want a full refund
Stayed 2 nights in Aug 2025

8/10 Good

Evan

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Marilyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to the places we planned to go.

The hotel and room was very clean and beds were comfortable. The only negatives that kept this from being a five star review was the deadbolt did not work (but the regular lock and the security latch and the ice maker dis not work (although they would have fixed either had we wanted them to. Also the coffee pot was missing from the room and had we not asked we would not have known there was supposed to be one. We dis request THAT to be corrected..lol
Stayed 1 night in Aug 2025

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness, staff & service
The staff member that checked us in was amazing and very kind! She made sure we had everything we needed! And always with a smile! I booked a suite for four adults and the air conditioning was shut off when we got there (it was 100° out 78 and muggy in the room) that made the private bedroom very hot cuz it only has a small vent. It was hot all night. The pull-out sofa had a memory foam mattress that we thought would be great except they shrunk wrap it to keep it clean. So you could feel the bars in the bed. Absolutely horrible!! We even called to ask about the shrink wrap. The pool had large chunks of long black hair in it.(And I don't just mean one or two, I mean lots!). To the point that we thought someone had been hurt in there. Definitely needed to be cleaned. Completely disgusting. Other than that our stay was good. Definitely needs a little remodel in the hotel. However. Good location and great price.
Stayed 1 night in Aug 2025

6/10 Okay

Lindsay

Liked: Staff & service
It was clean but a lot of construction. Views not great and very generic.
Stayed 2 nights in May 2025