Candlewood Suites Indianapolis by IHG

2.5 star property

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Photo gallery for Candlewood Suites Indianapolis by IHG

Indoor pool, sun loungers
Exterior
Exterior
Terrace/patio
Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Hot Tub
  • Pool
  • Pet friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
8111 Bash Street, Indianapolis, IN, 46250
  • Castleton Square
    ‪18 min walk‬
  • Dave & Buster's
    ‪4 min drive‬
  • Fashion Mall at Keystone
    ‪6 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪36 min drive‬

Room options

Suite, 1 Bedroom, Accessible (1 Qn, Sofa Bed, Comm, Tub)

  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (1 Qn, Sofa Bed, Addl Lvng Area)

  • 525 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed, Accessible (Communications, Roll In Shower)

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

  • 525 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Suite

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Double Beds

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Candlewood Suites Indianapolis by IHG

Hotel in Castleton
This smoke-free hotel features an indoor pool, a 24-hour health club, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area. Weekly housekeeping is available.
Candlewood Suites Indianapolis by IHG offers 124 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. Kitchens offer refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club.
In addition to an indoor pool, Candlewood Suites Indianapolis by IHG provides a 24-hour health club and a hot tub. The hotel offers a snack bar/deli. This hotel offers access to a 24-hour business center and a meeting room.

Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a library, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Candlewood Suites Indianapolis by IHG is a smoke-free property.

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Hot tub
  • Indoor pool
  • Library

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2004
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
In case of late arrivals, please follow the self check-in instructions on the boxes right outside the front door.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Indianapolis
Candlewood Suites Hotel Indianapolis
Candlewood Suites Indianapolis
Indianapolis Candlewood Suites
Candlewood Suites Indianapolis City Centre Hotel Indianapolis
Candlewood Suites Indianapolis Hotel
Candlewood Suites Indianapolis
Candlewood Suites Indianapolis by IHG Hotel
Candlewood Suites Indianapolis an IHG Hotel
Candlewood Suites Indianapolis by IHG Indianapolis
Candlewood Suites Indianapolis by IHG Hotel Indianapolis

Candlewood Suites Indianapolis by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 403 out of 1002 reviews
Rating 8 - Good. 280 out of 1002 reviews
Rating 6 - Okay. 121 out of 1002 reviews
Rating 4 - Poor. 97 out of 1002 reviews
Rating 2 - Terrible. 101 out of 1002 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Ray

Disliked: Property conditions & facilities
Hot tube not working and under construction too did not look safety too
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Business traveler, Traveled with family
Liked: Staff & service, amenities
Everything was great except the pool and hot tub was closed
Stayed 1 night in Jan 2025

2/10 Terrible

Floyd

Business traveler
Disliked: Staff & service, room comfort
Awful. There was a compressor running on and off all night. Pool and hot tub were closed which seems to be a common theme for hotels. Paying extra for a hotel with a pool that’s closed is unacceptable
Stayed 1 night in Jan 2025

8/10 Good

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Serena

Liked: Staff & service
Disliked: Property conditions & facilities
Didn’t know the hotel was under construction. Also the pool and hot tub was out of service. Also breakfast wasn’t offered either
Stayed 1 night in Jan 2025

8/10 Good

Ayddin

Stayed 1 night in Jan 2025

4/10 Poor

Shannon

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
If rating the night staff 10/10. Will never go back, standing water with mold in dishwasher. Room and hotel smelled awful. Pool and hot tub didn’t work so was closed. Waste of money!
Stayed 1 night in Jan 2025

2/10 Terrible

ERIC

Hotel room had not thermostat and room was freezing cold. The unit in room did not work. We checked out of room and hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Brianna

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend

Wonderful staff all around. Great interactions when I was helped from check in to check out. Free laundry was a life saver also!
Stayed 1 night in Jan 2025

8/10 Good

Ciya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The property is in the middle of a renonation. The room also needed some repairs. The light over the desk did not work and the shower dripped. Otherwise, the location was convenient and the price affordable.
Stayed 3 nights in Dec 2024

6/10 Okay

michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda L.

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. They were very sweet and helpful. On our way out, we even saw the front desk guy personally shoveling out a car stuck in the snow. The front desk lady last night was so sweet and helpful. Both of these staff members always had a smile and were so sweet to our rambuctious little girls.
Stayed 1 night in Jan 2025

8/10 Good

Jayla

Stayed 1 night in Jan 2025

10/10 Excellent

Jre'ma

Stayed 2 nights in Jan 2025

2/10 Terrible

Michael

Stayed 2 nights in Dec 2024

8/10 Good

Buffie

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Extended stay

Stayed 1 night in Dec 2024

6/10 Okay

Lyntoi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

For the price, im not too much tripping...

The stay was ok... they did offer a free laundry area and a pool (that was freezing), but my girls loved it anyhow... the hot tub was nice tho. The pantry area offers cereal for breakfast but no milk so.... also the doors around the building be open which i find not safe... we had a man very disheveled knock on our room door in the early morning hours, which was so scary... asking us if were checking out, when the front desk had already given us a late check out and should have known this information. They did give us a pizza oven which was so convenient. And the bed was comfy... but for a room that slept 4 we only had enough towels for 2... so we had to go to the front desk a couple times... (also the pool had no clean towels the first night of our stay)... the hotel is under renovation so the floor (4th) that we stayed on looked a bit uninviting... but i must say Miss Mikea was so sweet and her vibes was very kind and genuine at the front desk... and i wanted a new room but she looked and noticed she didnt have it to accommodate, She was apologized so wholeheartedly.... even when i needed things that was wrong in my room like light bulbs(because it was so dim) or towels, she handled it with a smile and grace... she made sure my stay was everything and some more (all that she could do and help with) WE THANK YOU MAMACITA and we thank you! Because of her we will try this experience again maybe...
Stayed 2 nights in Dec 2024

6/10 Okay

Shannon

Traveled with family
It was cool couldn't get my federal discount and tv only gave us 1 channel but the lady up front was very nice
Stayed 1 night in Dec 2024

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Pleased with service.
Stayed 1 night in Dec 2024

10/10 Excellent

Chalida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

The bed is comfortable and clean
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to work with and friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, room comfort

A Perfect Place To Get Away and Reconnect!

I was in Indy for a one night slumber party with my cousin, to get away, catch up on things, celebrate her recent cancer recovery, my birthday and Christmas. We brought Italian food and a bottle of wine to our suite and had a really great time! Our suite was comfortable, clean, warm and convenient. Checking in and out was fast and everyone was helpful and very friendly!
Stayed 1 night in Dec 2024

4/10 Poor

Paul

Disliked: Cleanliness, property conditions & facilities
Room was smelly. Near freeway so, convenient and noisy
Stayed 1 night in Dec 2024

10/10 Excellent

Kathrine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. The ladies at the front desk were very sweet and very helpful. I would definitely recommend this place. Would stay there again.
Stayed 2 nights in Dec 2024