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Country Inn & Suites by Radisson Indianapolis East

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson Indianapolis East

Property amenity
Exterior
Free daily buffet breakfast
Lobby
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry
  • Parking included
$109
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
7610 Old Trails Rd, Indianapolis, IN, 46219
  • Place, Indiana Black Expo Headquarters
    ‪19 min walk‬
  • Place, Lucas Oil Stadium
    ‪16 min drive‬
  • Place, Indiana Convention Center
    ‪16 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Upgrade)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Lobby
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  • Free WiFi
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About this property

Country Inn & Suites by Radisson Indianapolis East

Indianapolis hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Country Inn & Suites by Radisson Indianapolis East offers 93 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 965 square feet (90 square meters) include conference space. This Art Deco hotel also offers an outdoor pool, a terrace, and a vending machine. Complimentary self parking is available on site.

Country Inn & Suites by Radisson Indianapolis East is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 965 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • No elevator
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 45.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during July, August, and September:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 45.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Inn Indy East Indianapolis
Best Western Crossroads Hotel
Best Western Crossroads Hotel Indianapolis
Best Western Crossroads Indianapolis
Best Western Indianapolis
Country Inn Indy East
Country Indy East Indianapolis
Country Indy East
Comfort Stay Inn Indianapolis
Comfort Stay Indianapolis
Comfort Stay
Country Inn Radisson Indianapolis East
Country Radisson Indianapolis East
Country Inn Suites Indy East
Country Inn Suites by Radisson Indianapolis East
Country Inn & Suites by Radisson Indianapolis East Hotel
Country Inn & Suites by Radisson Indianapolis East Indianapolis

Country Inn & Suites by Radisson Indianapolis East Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 373 out of 1001 reviews
Rating 8 - Good. 286 out of 1001 reviews
Rating 6 - Okay. 157 out of 1001 reviews
Rating 4 - Poor. 93 out of 1001 reviews
Rating 2 - Terrible. 92 out of 1001 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was outstanding especially Mrs Mary.
Stayed 5 nights in Jul 2025

10/10 Excellent

Amber

Stayed 1 night in Jul 2025

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel comfortable beds, breakfast was nice for complimentary.
Stayed 2 nights in Jul 2025

6/10 Okay

Sarah

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was wonderful, kind, proactive, and went out of their way to be attentive. Room was humid despite AC, musty, like 6 guests ago someone smoked in there and they couldn't get the smell out. Woke up feeling like we'd been camping, so humid but chilly. Bathroom: broken TP holder, yellowed and aging shower plastic liner. Workout room was clean but air was stagnant and heavy. Couldn't workout there because no fresh air flow. Neighborhood not great, fireworks warehouse right next door and highway. But couldn't hear highway noise inside room which was impressive. Felt safe only because hotel was packed with other GenCon attendees who also overpaid for their rooms.
Stayed 1 night in Aug 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Shawn

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rooms were fairly clean and the staff was friendly and helpful. That's about the only positive. Outdated, small rooms. Light switches in the bathroom were on timers so the lights would go out mid shower. Only one tiny garbage can which we filled up on the first day. Building and property were awful as was the surrounding area. The smell of weed permeated the halls and room. Way overpriced for what we got. It was a dump. Would not reccomend.
Stayed 4 nights in Jul 2025

10/10 Excellent

Shannon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind, accommodating and knowledgeable of the area. The entry was very nicely decorated and clean. The breakfast was tasty and abundant, and the breakfast seating area is very nice. There is a wonderful little seating area outside that has a lovely fire pit.
Stayed 2 nights in Aug 2025

10/10 Excellent

Althea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Shannon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sleeping on a cloud

Bed was comfortable but the pillows were so wonderful and sinkable. It cradled my head like i imagine a fluffy cloud would. Mary at the front desk was amazing and very helpful with suggestions for places to eat in the area. She made sure we knew the time for breakfast and what amnesties were available through hotel. It was a very successful trip and would recommend staying there for any reason
Stayed 3 nights in Jul 2025

8/10 Good

David E

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review-ala-palozza!

Continental breakfast scrambled eggs were typical. NOT MUCH variety for breakfast.
Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Traveled with family
Liked: Staff & service
The pool area needs updating. Only 2 loungers by poolside. Railing entering pool on right side facing highway was broken. It came out off the cement while I held on to enter the pool. That could be very dangerous to some. The shower in my room was also not working properly. The knob to pull up to turn on shower only allowed some of the water to exit the shower head. The rest came out of the faucet part into the tub. I. DO WANT TO SAY KATIE AT THE FRONT DESK WAS AMAZING. KUDOS TO HER . SHE SHOULD BE RECONIZED FOR HER OUTSTANDING CUSTOMER SERVICE.
Stayed 2 nights in Jul 2025

6/10 Okay

Lynn

Liked: Staff & service
Disliked: Property conditions & facilities
Bed comfortable and room darkening curtains very effective. Room was damp and musty. Toilet paper holder missing crossbar.
Stayed 1 night in Jul 2025

2/10 Terrible

annette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

to the mean old lady at the front desk

the lady at the front desk was so rude to me from the moment she looked me she was making my check-in difficult. first saying my payment did not go thru. then said she figured that out. so i continued to check-in after she actually said i left when i told her i was going to my car to get a card for the security deposit. so then hotels.com took my 150$ saying i tried to change or cancel my stay. 150$ is a crazy amount of money to just loose for no apparent reason these days especially.
Stayed 1 night in Jul 2025

8/10 Good

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Charles

Stayed 2 nights in Jul 2025

4/10 Poor

Jason M

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
In need of repairs and upgrades
Stayed 1 night in Jul 2025

6/10 Okay

Mike

Traveled with partner
Disliked: Amenities, property conditions & facilities
Very musty
Stayed 1 night in Jul 2025

8/10 Good

Wayne

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
No issues
Stayed 1 night in Jul 2025

4/10 Poor

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights no room service.
Stayed 5 nights in Jul 2025

8/10 Good

Jenna

Traveled with family
Liked: Amenities
The staff was great, especially the man that took care of the breakfast bar. Super friendly! Only complaint really would be that the bathroom is super duper outdated.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nancy, Green Bay

Liked: Cleanliness, staff & service
Mary was a great person to deal with at the hotel
Stayed 5 nights in Jul 2025

8/10 Good

DAVID, Paterson

Stayed 3 nights in Jul 2025

8/10 Good

Tulsidas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was good no complaints overall.
Stayed 3 nights in Jul 2025

6/10 Okay

Karen, Tomball

Liked: Cleanliness
Comfortable for a night. Not located in a great area of town.
Stayed 1 night in May 2025

6/10 Okay

Melissa

Traveled with family
Liked: Staff & service
Staff was amazing, friendly and accommodating. It’s a dated hotel. No frills. Did its job for a weekend LAX tournament stay. No funky smells or bugs observed. Breakfast was decent and plenty of options.
Stayed 2 nights in Jun 2025