Country Inn & Suites by Radisson Indianapolis East

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Country Inn & Suites by Radisson Indianapolis East

Property amenity
Lobby
Exterior
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
7610 Old Trails Rd, Indianapolis, IN, 46219
  • Fort Harrison State Park
    10 min drive
  • Don Pablo's
    2 min walk
  • Indianapolis Station
    18 min drive
  • Indianapolis, IN (IND-Indianapolis Intl.)
    27 min drive

Room options

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Country Inn & Suites by Radisson Indianapolis East

Indianapolis hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Country Inn & Suites by Radisson Indianapolis East offers 93 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 965 square feet (90 square meters) include conference space. This Art Deco hotel also offers an outdoor pool, a terrace, and a vending machine. Complimentary self parking is available on site.

Country Inn & Suites by Radisson Indianapolis East is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 965 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • No elevator
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 45.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during July, August, and September:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 45.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Inn Indy East Indianapolis
Best Western Crossroads Hotel
Best Western Crossroads Hotel Indianapolis
Best Western Crossroads Indianapolis
Best Western Indianapolis
Country Inn Indy East
Country Indy East Indianapolis
Country Indy East
Comfort Stay Inn Indianapolis
Comfort Stay Indianapolis
Comfort Stay
Country Inn Radisson Indianapolis East
Country Radisson Indianapolis East
Country Inn Suites Indy East
Country Inn Suites by Radisson Indianapolis East
Country Inn & Suites by Radisson Indianapolis East Hotel
Country Inn & Suites by Radisson Indianapolis East Indianapolis

Country Inn & Suites by Radisson Indianapolis East Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 367 out of 1003 reviews" "
Rating 8 - Good. 311 out of 1003 reviews" "
Rating 6 - Okay. 152 out of 1003 reviews" "
Rating 4 - Poor. 86 out of 1003 reviews" "
Rating 2 - Terrible. 87 out of 1003 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chetermareco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy
Stayed 1 night in Sep 2024

6/10 Okay

Jeffrey

About what you would expect for the price. Clean but aging. Area around property is in decline. A lot of empty and abandoned properties in the area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Logan

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cleira

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great & clean !
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Solving heartburn ! Unfortunately, I forgot to pack Tums, and when I asked at the desk, Mary offered me a glass of milk which worked instantly !
Stayed 2 nights in Sep 2024

10/10 Excellent

DBD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

6/10 Okay

Todd

Liked: Staff & service
Ok hotel, but not so great rooms. Rather worn and lower quality furnishings. Housekeeping is only available every 3rd day which I found interesting and the bed pillows were the size of throw pillows. Spacious room though. Air conditioner unit leaked and no soap except for a small tube of body wash. The facility itself though is nice and well kept and even has a fitness room. Staff was amazing! We only met the front desk clerk Mary, but she couldn’t have been nicer. Offered helpful suggestions and recommendations for things to do in the area. Speaking of the area, the property is in a more depressed area outside of the city, but seemed safe.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room we stayed in was not well-maintained. The sink was cracked and the plank flooring had visible damage or scarring. A bulb was out in one of the nightstands, and the door did not close quietly - the door hit the door frame consistently. We found no bar soap and had to request it. We had a pet with us and were directed to the adjoining pet area, which was helpful. The area had a dispenser for pet pickup bags, but it was empty. We had our own bags to use, but there was no obvious container to deposit the pet refuse anywhere in the area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Good enough, but not as expected.
The hotel is not necessarily like the pictures. It is nice enough, but housekeeping is questionable. The front desk clerk was very unprofessional. I have never paid an incidentals deposit of $100? What is this?
Stayed 1 night in Aug 2024

10/10 Excellent

Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place!! Everyone on the property was very nice and I love that everyone knew my name and room number like I was family
Stayed 3 nights in Aug 2024

6/10 Okay

Cathy

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Nope
Property was not at all what the pictures would suggest when booking online. Bad part of town, abandoned businesses all around, driveway next to a trailer park. Felt very unsafe. Grass unkept/untrimmed. Outdoor pool was freezing with a couple broken down chairs. Room was dark and uncarpeted with faint smoky odor. Bathroom lights were motion detected which was strange. Hallway dark with dirty carpet and a funky smell. Breakfast was ok. Entire experience was not up to Country Inn and Suites standards from past experience!! I was in a hurry booking and didn’t pay enough attention to location or read the reviews…lesson learned!!!
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Don't recommend!
Staff was very friendly. Floor in our room was dirty and sticky. We had to have them mop it. I had to request a hair dryer as the room didnt have but it should have had one. The A/C wasn't working properly. Hotel needs updates...pretty outdated.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trucker friendly
I always stay here when passing through Indianapolis, plenty of space for semis, safe and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Katelyn

Stayed 1 night in Aug 2024

10/10 Excellent

Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has been so nice very very clean
Stayed 2 nights in Aug 2024

2/10 Terrible

Jaclyn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bedding was dirty
Stayed 1 night in Aug 2024

6/10 Okay

Raquel, Sheridan

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not bad for the price for a one night stay. Blankets were super thin and the beds were not comfortable. Red spots in shower tub. TV not working. The girls at the front desk were super nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love staying here every year for gencon! They are very accepting of gaming in the lobby and even open the meeting room for us to have room to sprawl! Front desk staff is some of the nicest nation wide!
Stayed 4 nights in Jul 2024

10/10 Excellent

Ali

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staff, food and value
The staff was amazing. The really made us feel like at home. Breakfest was good too.
Stayed 5 nights in Jul 2024

10/10 Excellent

Cally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Karl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024