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Extended Stay America Suites Indianapolis Northwest I465

2.5 star property

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Lobby
Studio, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Desk, blackout drapes, iron/ironing board, free WiFi
Property amenity

Reviews

5.4 out of 10

Popular amenities

  • Gym
  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
9370 Waldemar Rd, Indianapolis, IN, 46268
  • St. Vincent Indianapolis Hospital
    ‪4 min drive‬
  • Fashion Mall at Keystone
    ‪12 min drive‬
  • Butler University
    ‪16 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪28 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Suites Indianapolis Northwest I465

Indianapolis hotel with in-room kitchens
This smoke-free hotel features a 24-hour fitness center, laundry facilities, and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Weekly housekeeping is available.
Extended Stay America Suites Indianapolis Northwest I465 offers 139 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and laundry facilities. Complimentary self parking is available on site.

Extended Stay America Suites Indianapolis Northwest I465 is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 11:00 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Extended Stay America I-465
Extended Stay America I-465 Hotel
Extended Stay America I-465 Hotel Indianapolis Northwest
Extended Stay America Indianapolis Northwest I-465
Extended Stay America Indianapolis Northwest I-465 Hotel
Extended Stay Indianapolis
Indianapolis Extended Stay
Extended Stay America Indianapolis
Extended Stay America Indianapolis Northwest I 465
Extended Stay America Suites Indianapolis Northwest I465 Hotel

Extended Stay America Suites Indianapolis Northwest I465 Reviews

Reviews

5.4
Rating 10 - Excellent. 171 out of 1001 reviews
Rating 8 - Good. 160 out of 1001 reviews
Rating 6 - Okay. 171 out of 1001 reviews
Rating 4 - Poor. 175 out of 1001 reviews
Rating 2 - Terrible. 324 out of 1001 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Breyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay.
Stayed 2 nights in Dec 2024

2/10 Terrible

Michelle

Traveled with family
Disliked: Staff & service
Hotel doesn’t care for guests
Worst breakfast ever!! It ruined the whole stay and showed how little they valued their guests. Below bare minimum. Everything smelled of smoke - lobby, elevator and bedroom
Stayed 1 night in Dec 2024

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Breyon

Liked: Staff & service, amenities, property conditions & facilities
Great place to stay and many restaurants near by.
Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed Bugs!
BED BUGS! I checked out a day early and spoke to a hotels.com rep about getting one day refunded. I checked out early.
Stayed 2 nights in Dec 2024

4/10 Poor

Heather

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserved 2 rooms.1st room for our kids was fine. Husband & I had a room that smelled of cigarette smoke, but asked to change rooms in the morning. In hindsight, I should have asked to change rooms that first night, but we were tired from traveling. They did not have another room available with a king bed, so we agreed to a smaller room with a queen. That room was missing the TV and the refrigerator! We told the desk personnel & they said they'd talk w/manager. Upon returning to our room that evening, several occupied rooms we passed in the hallway had cigarette smoke seeping out. (There were signs posted as it being a non-smoking facility, but the staff apparently doesn't enforce/kick out people for smoking). There was loud music coming from the room next to ours after midnight. I called the desk to ask when their quiet hours begin, and he didn't know what I meant by quiet hours. I asked for him to knock on the door to ask that guest to turn off/down the music. An hour later, my husband had to go down to the desk & demanded they tell the other guest to turn down the music. It wasn't just playing, it was blaring. Upon checkout, I asked to see my charges as I booked 2 rooms. 1 room was fine, but I expected to be reimbursed for the 2nd one (smoke, noise, queen, no fridge, no tv). They told me I'd see an email w/adjustments. No discounts/adjustments given. I was charged the full amount. Very disappointed!!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Breyon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Is great place to stay.I wouldn't have any other way
Stayed 2 nights in Nov 2024

4/10 Poor

Ashley

Traveled with family
Disliked: Staff & service
Stayed 2 nights in Nov 2024

2/10 Terrible

Fortune

Disliked: Cleanliness, staff & service, property conditions & facilities
I need my deposit back.
Stayed 1 night in Nov 2024

2/10 Terrible

Alfaroh

Traveled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Tenisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Jawand

Traveled with partner
Disliked: Cleanliness
Some repairs need to be made in the room that I was staying in room 152 paint was peeling off the tub and water was running non-stop from the tub.
Stayed 3 nights in Nov 2024

6/10 Okay

Alfaroh

Stayed 1 night in Nov 2024

2/10 Terrible

Jane

Business traveler
Mix up between Expedia and the hotel finally got Expedia to refund money after one 1/2 hours. Ended up sleeping in my truck which I got no sleep at all! Was not a happy person Further more I had to listen to both the hotel clerk and Expedia employee arguing about it for the duration of the hour and half!!!
Stayed 1 night in Nov 2024

10/10 Excellent

CARLTON

Stayed 1 night in Nov 2024

4/10 Poor

Linda

Liked: Cleanliness, staff & service, room comfort
Stay somewhere else!
To start: Nothing in kitchen to use, no ice bucket, phone not working, 2 lights not working. The breakfast was horrible - coffee and a few nutri-grain bars. Sad!
Stayed 1 night in Nov 2024

10/10 Excellent

Joan, Grandville

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice.
Stayed 1 night in Nov 2024

4/10 Poor

Carl

Stayed 13 nights in Oct 2024

2/10 Terrible

Brandon

Disliked: Staff & service, property conditions & facilities, room comfort
Lies about deposits and won’t return it
I stayed here and paid a 100 dollar deposit at the hotel. After some time, I called in regards to my deposit. I was told twice that my refund was coming and it never happened. I disputed the charge with my bank and they sent back it was for the room when I booked through Hotels.com. I do not recommend this place to anyone.
Stayed 1 night in Aug 2024

2/10 Terrible

Major

Disliked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Roberta

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel does NOT look like the pictures online. We checked in on a Friday and there was a wet towel in the hallway floor near the lobby, that exact same wet towel sat there until we checked out 3 days later. Our room was never cleaned nor were we asked if we needed anything restocked. If you want new towels you have to go return them yourself and was always told by the morning front desk lady they did not have anymore towels to exchange our wet towels. Magically the housekeeper found some everytime which we were told was from her “personal stock” by front desk lady. Did not feel safe even going out to my car after dark. People staying there were very questionable. There was an eaten chicken bone in the light outside our room and it stayed there the entire time of our stay. The hallways stunk and it was very outdated. The one good thing I could say was the beds were comfortable.
Stayed 3 nights in Oct 2024

6/10 Okay

John

Disliked: Staff & service, property conditions & facilities
Rooms were OK. Halls often stunk of weed.
Stayed 3 nights in Oct 2024

2/10 Terrible

Natrianna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not professional at all, dirty, don’t have things u would need as far as toothpaste, mouthwash etc lobby was very dirty glass windows was very dirty hallways stink room had stink bugs i would not stay der again
Stayed 1 night in Sep 2024

2/10 Terrible

Jason

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 11 nights in Sep 2024

8/10 Good

Beny

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024