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Holiday Inn Express & Suites - North Carmel / Westfield by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites - North Carmel / Westfield by IHG

Lobby sitting area
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Free daily buffet breakfast
Meeting facility
Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
$100
includes taxes & fees
Oct 27 - Oct 28

Explore the area

View in a map
15131 Thatcher Lane, Carmel, IN, 46033
  • Place, Clay Terrace
    ‪15 min walk‬
  • Place, Center for the Performing Arts
    ‪6 min drive‬
  • Place, Grand Park
    ‪6 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪49 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(13 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room

9.0 out of 10
Wonderful
(9 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 2 Queen Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Queen Beds

8.4 out of 10
Very good
(31 reviews)
  • 325 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub) | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(5 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed

9.0 out of 10
Wonderful
(49 reviews)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Homewood Suites by Hilton Indianapolis Carmel

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.2 out of 5, Very Good, 1,010 reviews
Homewood Suites by Hilton Indianapolis Carmel

About this property

Holiday Inn Express & Suites - North Carmel / Westfield by IHG

Carmel hotel with indoor pool
Along with an indoor pool, this hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Holiday Inn Express & Suites - North Carmel / Westfield by IHG offers 75 accommodations with complimentary newspapers and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Carmel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites - North Carmel / Westfield by IHG features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Holiday Inn Express & Suites - North Carmel / Westfield by IHG has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rodeway Inn Carmel
Rodeway Inn Hotel Carmel
Holiday Inn Express Carmel North Indianapolis Hotel
Holiday Inn Express Carmel North Indianapolis
Holiday Inn Express Suites North Carmel / Westfield
Holiday Inn Express Suites Carmel / North Indianapolis
Holiday Inn Express Suites North Carmel / Westfield by IHG
Holiday Inn Express Suites Carmel / North Indianapolis Westfield
Holiday Inn Express Suites North Carmel / Westfield an IHG Hotel

Reviews

Holiday Inn Express & Suites - North Carmel / Westfield by IHG Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 457 out of 1011 reviews
Rating 8 - Good. 257 out of 1011 reviews
Rating 6 - Okay. 151 out of 1011 reviews
Rating 4 - Poor. 89 out of 1011 reviews
Rating 2 - Terrible. 57 out of 1011 reviews

Reviews

6/10 Okay

John

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Decent, a bit rough around the edges. However, some of the common areas, including the elevator were filthy.
Stayed 1 night in Jun 2025

10/10 Excellent

george

Stayed 2 nights in Mar 2025

10/10 Excellent

Gregory, Fernley

Liked: Cleanliness, staff & service, amenities
I have been going to this Holiday Inn for years. Every year I go to see my daughters and I have never been disappointed. Swimming pool is clean and quiet.
Stayed 6 nights in Jun 2025

4/10 Poor

Heather

Liked: Property conditions & facilities
It’s not exactly what pictures show. It’s worn down
Stayed 1 night in Jun 2025

2/10 Terrible

Brian

Traveled with family
Disliked: Cleanliness, staff & service
To start off, we got there and the pool was "out of service". I approached the staff and was informed that the pool would be out all week/ weekend. This would have been nice to know when booking the room. I contacted hotels.com customer service, who called the hotel to try to get more info about the pool. The hotel staff informed the costumer service rep that the pool would be reopened that evening. What could have been so bad that the pool was closed for a week but then as soon as i request a refund, it's fixed? I decided it was best for me and my son not to swim in the pool. The breakfast was not good. The pancake maker was broken, there was hardly any eggs, sausage and zero bacon.
Stayed 4 nights in Jun 2025

2/10 Terrible

Victor

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Donald

Stayed 2 nights in Jun 2025

2/10 Terrible

Yvonne

Disliked: Amenities
I got to property and they did not have a room which I already paid on June 5th they said first come first serve!!! Who ever heard of that???? Especially when I already paid for a room!! Ridiculous!! I need a complete refund!!!!!
Stayed 1 night in Jun 2025

8/10 Good

Charity

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Pool was down. That was unfortunate. And they didn’t tell us until after we had finished booking and paying.
Stayed 1 night in Jun 2025

6/10 Okay

Christie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was falling apart,very little water pressure, food left in the refrigerator, housekeeper barged in the room even though we said we didn't need anything and we were still sleeping
Stayed 2 nights in Jun 2025

6/10 Okay

Susan

Traveled with family and small children
Liked: Cleanliness, staff & service
Property looked very nice. Very disappointed pool was not usable during our stay. This was one of the reasons we chose this location. Breakfast was good but no refrigerator was available. If you wanted milk or yogurt you had to ask. Pancake machine was broke down. This made for some disapointed grand kids. Room was nice but we had to use a sofa bed which we had to make up ourselves.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rented it for my Parents who came into town for a long weekend. They loved the hotel & the daily breakfast. It was convenient and the staff was great as well.
Stayed 4 nights in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Room for improvement

We arrived late at night. Our requested upper room had all odor, so they had already moved us to a ground floor. No coffee or tea for the am. The 2nd day, neither key worked. We had coffee & tea, but no cups for our early morning departure.
Stayed 2 nights in May 2025

8/10 Good

janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great beds and comforter
Stayed 1 night in May 2025

8/10 Good

Douglas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, amenities
Staff was very friendly.
Stayed 2 nights in May 2025

10/10 Excellent

Julie

Stayed 1 night in May 2025

2/10 Terrible

Carim, Farmington Hills

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Ariele

Stayed 2 nights in Feb 2025

8/10 Good

Julie

Traveled with family
Stayed 2 nights in May 2025

6/10 Okay

Eric

Stayed 1 night in May 2025

10/10 Excellent

Angelica Joy

Stayed 1 night in May 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Tony

Stayed 1 night in May 2025