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Holiday Inn Indianapolis Downtown by IHG

3.0 star property

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Photo gallery for Holiday Inn Indianapolis Downtown by IHG

Reception
Restaurant
Desk, blackout drapes, iron/ironing board, free WiFi
Lobby sitting area
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Hot Tub
  • Bar
  • Pool
  • 24/7 front desk

Explore the area

Map
515 S West St, Indianapolis, IN, 46225
  • Lucas Oil Stadium
    ‪4 min walk‬
  • Indiana Convention Center
    ‪10 min walk‬
  • Gainbridge Fieldhouse
    ‪18 min walk‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room

  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Indianapolis Dtn-Conv Ctr by IHG

  • Pool
  • Hot Tub
  • Breakfast included
  • Free WiFi
4.6 out of 5, Wonderful, (1003)
The price is $119
per night
$139 total
includes taxes & fees
Mar 25 - Mar 26
Holiday Inn Express Hotel & Suites Indianapolis Dtn-Conv Ctr by IHG

About this property

Holiday Inn Indianapolis Downtown by IHG

3-star hotel in Downtown Indianapolis
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a hot tub are onsite. Housekeeping is available on request.
Holiday Inn Indianapolis Downtown by IHG offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Holiday Inn Indianapolis Downtown by IHG provides a hot tub and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. Event facilities measuring 1173 square feet (109 square meters) include conference space. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

Holiday Inn Indianapolis Downtown by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Holiday Inn Indianapolis Downtown by IHG has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered self parking on site (USD 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7.95 to 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,173 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property is closed between January 7 and January 11.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7.95 to 18.00 per person
  • Covered self parking fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Indianapolis Downtown Hotel
Comfort Suites City Centre Hotel
Comfort Suites City Centre Hotel Indianapolis
Comfort Suites City Centre Indianapolis

Holiday Inn Indianapolis Downtown by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 429 out of 1003 reviews
Rating 8 - Good. 272 out of 1003 reviews
Rating 6 - Okay. 145 out of 1003 reviews
Rating 4 - Poor. 85 out of 1003 reviews
Rating 2 - Terrible. 72 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Julia

Liked: Staff & service, property conditions & facilities, room comfort
It was an alright place to stay.
The front desk, staff and chef were very personable and kind. However, room was comfortable, but lacked detail cleaning. There were crumbs on the nightstand and hairs in the bathroom sink and on the floor. When I pay over $300.00 to stay somewhere I expect it to be clean.
Stayed 1 night in Dec 2024

8/10 Good

Susan

Stayed 3 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Melitta, dublin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location for all the activities at Lucas oil Close to white river park. Walkable to outdoor concert venue
Stayed 1 night in Dec 2024

4/10 Poor

Laura

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Only 1 elevator worked. Water leak through ceiling in bathroom and closet.
Stayed 3 nights in Nov 2024

6/10 Okay

Taylor

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Perfect if you want a cheap place next to the stadium. Horrible parking, be prepared. Our room was not very clean, that was disappointing. The whole place seems dated, and not well kept.
Stayed 1 night in Nov 2024

6/10 Okay

Chloe

Liked: Staff & service
It was cool
I enjoyed my stay. The staff was phenomenal but the room smelled like pickles and vinegar.
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came to town to watch the Lions Colts game. The hotel was so close to Lucas Stadium.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice walking distance to Lucas oil field
Stayed 2 nights in Nov 2024

6/10 Okay

Sabrina

Stayed 1 night in Nov 2024

8/10 Good

Joshua Everett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Gerta G.

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Pang

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel could use some help with cleanliness. Hotel room: bathroom was dirty, toilet stains- nasty and yellow, worst never that I’ve seen. Only 3 towels, could at least have 4 in the bathroom. Shower and sink clogs up and drains slowly. When asking the front desk for Kleenex there was none because all supplies were with housekeeping. Bed had hair on bedsheets, questioning cleanliness. Coffeemaker didn’t work to well.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Everything was great. Staff was very friendly and accommodating. We were able to check in early. Room was very clean. Easy walk to Lucas Oil stadium. Parking lot very well lit.
Stayed 1 night in Nov 2024

10/10 Excellent

Keith

Stayed 1 night in Oct 2024

8/10 Good

Karen

Traveled with family
Stayed 1 night in Nov 2024

6/10 Okay

Rachel and David

Traveled with partner
Disliked: Staff & service
The only real bright spot during our stay was the bartender! He was amazing. He was super busy but stayed extremely kind, positive, and attentive. The front desk staff was not pleasant during any of our interactions. The room was average.
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Stayed 2 nights in Nov 2024

10/10 Excellent

Dolan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a fun time!
We came for our anniversary and to go to the Colts game. It was a lovely stay comfortable bedding, quiet, good food and drinks. We will be back in the summer just to get away.
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Elevator broke, understandable things happen but inconvenient. I had only 1/3 of a roll of toilet paper, no extra in room, and there were whiskers in shower soap dish from previous person. staff very nice!
Stayed 2 nights in Nov 2024

10/10 Excellent

IVAN

Business traveler
Liked: Amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2024

6/10 Okay

Thomas, Jacksonville

Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Stayed 1 night in Oct 2024

4/10 Poor

MaryAlice

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in after 4 we might have a room for you
Check in was at 4. But at 5pm they didn’t have any clean rooms available! They were putting people on a call list! They’ll call you when your room is ready!!??!??
Stayed 1 night in Oct 2024