See all properties

Holiday Inn Indianapolis Downtown, an IHG Hotel

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Indianapolis Downtown, an IHG Hotel

Reception
Indoor pool
Restaurant
Desk, blackout drapes, iron/ironing board, free WiFi
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pool
  • Hot Tub
  • 24/7 front desk

Explore the area

Map
515 S West St, Indianapolis, IN, 46225
  • Lucas Oil Stadium
    4 min walk
  • Victory Field
    8 min walk
  • Indiana Convention Center
    9 min walk
  • Indianapolis, IN (IND-Indianapolis Intl.)
    15 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room

  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Indianapolis Dtn-Conv Ctr, an IHG Hotel

Pool
Hot Tub
Breakfast included
Free WiFi
4.5 out of 5, Wonderful, (1062)
The price is $290
per night
$339 total
includes taxes & fees
Dec 11 - Dec 12
Holiday Inn Express Hotel & Suites Indianapolis Dtn-Conv Ctr, an IHG Hotel

About this property

Holiday Inn Indianapolis Downtown, an IHG Hotel

3-star hotel in Downtown Indianapolis
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a spa tub are onsite. Housekeeping is available on request.
Holiday Inn Indianapolis Downtown, an IHG Hotel offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Holiday Inn Indianapolis Downtown, an IHG Hotel provides a spa tub and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. Event facilities measuring 1173 square feet (109 square meters) include conference space. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

Holiday Inn Indianapolis Downtown, an IHG Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Holiday Inn Indianapolis Downtown, an IHG Hotel has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered self parking on site (USD 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7.95 to 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,173 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property is closed between January 7 and January 11.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7.95 to 18.00 per person
  • Covered self parking fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Indianapolis Downtown Hotel
Comfort Suites City Centre Hotel
Comfort Suites City Centre Hotel Indianapolis
Comfort Suites City Centre Indianapolis

Holiday Inn Indianapolis Downtown, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 440 out of 1047 reviews" "
Rating 8 - Good. 297 out of 1047 reviews" "
Rating 6 - Okay. 151 out of 1047 reviews" "
Rating 4 - Poor. 86 out of 1047 reviews" "
Rating 2 - Terrible. 73 out of 1047 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kerrie

Stayed 1 night in Aug 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Absolutely enjoyed our interaction with Andrew —front desk and Holli—bartender. Only negative was Wi-Fi did not have a sting signal and kept cutting out. Good thing it wasn’t a business trip requiring consistent access
Stayed 2 nights in Aug 2024

8/10 Good

Aaron

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Matthew

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Nice hotel great location. We checked in early afternoon on a Colts game day and they were busy seemed likd the check in process could have been better. Room was really nice and comfortable. Would definitely stay here again.
Stayed 1 night in Aug 2024

8/10 Good

melanie

Stayed 1 night in Aug 2024

6/10 Okay

Beverly

Traveled with family
Liked: Staff & service
The room needed updates all around. The food in the hotel restaurant wasn’t bad at all. The staff there was very friendly and helpful. Wasn’t told about the 25.00 a day for parking for each vehicle!!!
Stayed 1 night in Aug 2024

2/10 Terrible

joel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hire people to actually work
I never even showed up. I tried calling you and cancelling several times and no one picked up the phone. Your site is so bad that there is nowhere to cancel or manage your booking.
Stayed 1 night in Aug 2024

6/10 Okay

Penny

I’d give it a four-
The room looked nice, but it wasn’t clean as it should have been. The front desk people was nice and helpful. The breakfast was a joke! It’s not worth $9.50 per person! I’m disappointed I would not stay there again. I have several trips to Indy for medical reasons. I’ll be looking for some other hotel to stay.
Stayed 1 night in Aug 2024

8/10 Good

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Michael

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was clean and well equipped, and service was efficient. We got a king bed, not the 2 queen bed room we reserved, Only 1 of the 2 elevators was working. Breakfast is not included, unlike the nearby Holiday Inn Express, and the breakfast area was small, almost an afterthought. Proximity to Lucas Oil Stadium is maybe the best in town, literally out the back door and across the street, but parking in the lot is limited and parking in the public garage next door is pricy. Also great access to and from I-70 -- you can get in and get out fast.
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Room comfort
Overpriced overbooked
Overbooked. Out of blankets. Breakfast offerings low standard for cost. Should be free for unreal cost of a 3-star hotel . 400-$500 a night. Staff friendly. had a King room when I booked 2 queens for 3 people
Stayed 4 nights in Jul 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price and friendly front desk. Cleanliness and condition of room was decent.
Stayed 1 night in Jul 2024

6/10 Okay

kenji

Liked: Cleanliness, amenities
Disliked: Staff & service
Reception was rude
Stayed 1 night in Jul 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

David, Northfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Mika

Traveled with family
Disliked: Cleanliness
Not impressed with this facility. Started with $25 parking fee which I didn’t really check when I booked it. Oh well, that was my fault. Second, bathroom sink didn’t work. Let them know when I go out. They fixed it, but didn’t clean after that. It was disgusting. Third, One of the towel had some body hair. Toilet has stains. Fourth, pretty noisy Fifth, BLOOD stains on a pillow case. I was wondering they even changed it. This was it to make me leave this comment.
Stayed 1 night in Jul 2024

10/10 Excellent

India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Martha, Saint Louis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were nice and always willing to help. The breakfast had a great variety.
Stayed 3 nights in Jul 2024

10/10 Excellent

Judy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay cool staff but hit tub was broken down and nobody told anyone
Stayed 2 nights in Jul 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I absolutely loved the hotel and staff. It was clean and quiet. The only thing I would suggest is if we pay for parking in our booking the pass be sent. It only works for the time your there and it’s cheaper
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Stayed 1 night in Jun 2024

10/10 Excellent

Stanislaw

Stayed 2 nights in Jun 2024

4/10 Poor

Carissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No Holiday Inn!
The air conditioning in the building and the room was minimal! With the heat/humidity, it made our trip miserable!! The “restaurant”should not be labeled as one. We tried to eat there the first night and they ran out of food and was closed by 6pm. The toilet looked as tho it hasn’t been cleaned in months. The dispensers for amenities were all empty except for shampoo. There was no bedding on or for the hide-a-bed. We will never stay at another holiday inn. For the price we paid for this stay, we expected ALOT more! Complete waste of money.
Stayed 4 nights in Jun 2024

6/10 Okay

Takia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to locate and check in wasn’t a hassle. I loved the mini Dove bar soaps in the bathroom. I disliked the fact that the hot tub wasn’t hot at all and the jets weren’t working well.
Stayed 1 night in Apr 2024