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Holiday Inn Indianapolis Downtown, an IHG Hotel

3.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Indianapolis Downtown, an IHG Hotel

Reception
Desk, blackout drapes, iron/ironing board, free WiFi
Indoor pool
Lobby sitting area
Restaurant

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Breakfast available
  • Hot Tub
  • Bar
  • Pool
  • 24/7 front desk

Explore the area

Map
515 S West St, Indianapolis, IN, 46225
  • Lucas Oil Stadium
    4 min walk
  • Empire Street Bar & Grille
    1 min walk
  • Indianapolis Station
    10 min walk
  • Indianapolis, IN (IND-Indianapolis Intl.)
    15 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room

  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

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Exterior

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Pool
Hot Tub
Breakfast included
Free WiFi
4.5 out of 5, Wonderful, (1003)
The price is $111
per night
$130 total
includes taxes & fees
Jan 22 - Jan 23
Holiday Inn Express Hotel & Suites Indianapolis Dtn-Conv Ctr, an IHG Hotel

About this property

Holiday Inn Indianapolis Downtown, an IHG Hotel

3-star hotel in Downtown Indianapolis
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a spa tub are onsite. Housekeeping is available on request.
Holiday Inn Indianapolis Downtown, an IHG Hotel offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Holiday Inn Indianapolis Downtown, an IHG Hotel provides a spa tub and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. Event facilities measuring 1173 square feet (109 square meters) include conference space. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

Holiday Inn Indianapolis Downtown, an IHG Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Holiday Inn Indianapolis Downtown, an IHG Hotel has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered self parking on site (USD 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7.95 to 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,173 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property is closed between January 7 and January 11.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7.95 to 18.00 per person
  • Covered self parking fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Indianapolis Downtown Hotel
Comfort Suites City Centre Hotel
Comfort Suites City Centre Hotel Indianapolis
Comfort Suites City Centre Indianapolis

Holiday Inn Indianapolis Downtown, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 424 out of 1002 reviews" "
Rating 8 - Good. 275 out of 1002 reviews" "
Rating 6 - Okay. 146 out of 1002 reviews" "
Rating 4 - Poor. 86 out of 1002 reviews" "
Rating 2 - Terrible. 71 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
bar tender was wonderful
Stayed 1 night in Oct 2024

10/10 Excellent

Leigh Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

eric

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Could been better
Are room was not clean the maid had to come back and clean the room
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephanie

Stayed 3 nights in Sep 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The AC inside the room wasn’t so great, it seems to be off three or 4°. It was set at 69° when we woke up it was 66° inside the room seemed like it never shut off. And it wasn’t user error.
Stayed 2 nights in Sep 2024

8/10 Good

Cory

Stayed 1 night in Sep 2024

6/10 Okay

Shawn

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Lucas Oil
Stayed 1 night in Sep 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walking to nearby restaurants and shopping.
Stayed 1 night in Sep 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Betty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Kerrie

Stayed 1 night in Aug 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Absolutely enjoyed our interaction with Andrew —front desk and Holli—bartender. Only negative was Wi-Fi did not have a sting signal and kept cutting out. Good thing it wasn’t a business trip requiring consistent access
Stayed 2 nights in Aug 2024

8/10 Good

Aaron

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Matthew

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Nice hotel great location. We checked in early afternoon on a Colts game day and they were busy seemed likd the check in process could have been better. Room was really nice and comfortable. Would definitely stay here again.
Stayed 1 night in Aug 2024

8/10 Good

melanie

Stayed 1 night in Aug 2024

6/10 Okay

Beverly

Traveled with family
Liked: Staff & service
The room needed updates all around. The food in the hotel restaurant wasn’t bad at all. The staff there was very friendly and helpful. Wasn’t told about the 25.00 a day for parking for each vehicle!!!
Stayed 1 night in Aug 2024

2/10 Terrible

joel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hire people to actually work
I never even showed up. I tried calling you and cancelling several times and no one picked up the phone. Your site is so bad that there is nowhere to cancel or manage your booking.
Stayed 1 night in Aug 2024

6/10 Okay

Penny

I’d give it a four-
The room looked nice, but it wasn’t clean as it should have been. The front desk people was nice and helpful. The breakfast was a joke! It’s not worth $9.50 per person! I’m disappointed I would not stay there again. I have several trips to Indy for medical reasons. I’ll be looking for some other hotel to stay.
Stayed 1 night in Aug 2024

8/10 Good

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024