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Holiday Inn Indianapolis Downtown by IHG

3.0 star property

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Photo gallery for Holiday Inn Indianapolis Downtown by IHG

Business center
Bar (on property)
Reception
Indoor pool
1 bedroom, desk, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Pool
  • 24/7 front desk
  • Parking available

Explore the area

Map
515 S West St, Indianapolis, IN, 46225
  • Lucas Oil Stadium
    ‪3 min walk‬
  • Indiana Convention Center
    ‪9 min walk‬
  • Gainbridge Fieldhouse
    ‪14 min walk‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(5 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(35 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

8.8 out of 10
Excellent
(8 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(42 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Indianapolis Dtn-Conv Ctr by IHG

  • Pool
  • Hot Tub
  • Breakfast included
  • Free WiFi
4.6 out of 5, Wonderful, (1019)
$135 nightly
The price is $135 total
includes taxes & fees
Holiday Inn Express Hotel & Suites Indianapolis Dtn-Conv Ctr by IHG

About this property

Holiday Inn Indianapolis Downtown by IHG

3-star hotel in Downtown Indianapolis
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and self parking. Housekeeping is available on request.
Holiday Inn Indianapolis Downtown by IHG offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Indianapolis Downtown by IHG features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

Holiday Inn Indianapolis Downtown by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Holiday Inn Indianapolis Downtown by IHG has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered self parking on site (USD 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7.95 to 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7.95 to 18.00 per person
  • Covered self parking fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Indianapolis Downtown Hotel
Comfort Suites City Centre Hotel
Comfort Suites City Centre Hotel Indianapolis
Comfort Suites City Centre Indianapolis

Holiday Inn Indianapolis Downtown by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 436 out of 1004 reviews
Rating 8 - Good. 269 out of 1004 reviews
Rating 6 - Okay. 144 out of 1004 reviews
Rating 4 - Poor. 85 out of 1004 reviews
Rating 2 - Terrible. 70 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Megan

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hot tub was out again. We stayed back in February and it was out then too.
Stayed 1 night in Apr 2025

2/10 Terrible

Mary

Stayed 5 nights in Mar 2025

10/10 Excellent

Alec

Stayed 1 night in Jan 2025

8/10 Good

jobie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

DeAnn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient to Lucas Oil stadium - staff very nice and helpful
Stayed 1 night in Mar 2025

8/10 Good

Baron

Stayed 1 night in Mar 2025

6/10 Okay

Sahil

Business traveler, Traveled with partner
Liked: Staff & service
The rooms were fine, the staff was excellent and accommodating, but the breakfast is bleak and leaves a lot to be desired for. The cleanliness in the public restrooms is wanting.
Stayed 4 nights in Mar 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice but the pool was closed for cleaning and hotels.com did not mention that. Staff was super friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Mario

Stayed 1 night in Mar 2025

8/10 Good

Rose

Stayed 1 night in Mar 2025

8/10 Good

Gerard, East Norriton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Shelly J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Vera

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very convenient to the Lucas Oil Stadium for the NFL Combine and restaurants. We enjoyed our stay there and would stay there again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Martin

Business traveler
Liked: Staff & service
There were 'goobers' on the walls and ceiling in my room.
Stayed 3 nights in Mar 2025

6/10 Okay

joshua

Traveled with family
Disliked: Amenities
Rooms were mediocre, toilet was dirty and no drains functioned as they should.
Stayed 1 night in Mar 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, polite staff!
Stayed 2 nights in Mar 2025

10/10 Excellent

Steven, Portsmouth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check-in
Stayed 1 night in Mar 2025

2/10 Terrible

Jessica

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

CHRIS

Liked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Marie France

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a great stay. The front desk staff was helpful and courteous.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pedro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Cedebrown

Stayed 1 night in Feb 2025

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay anytime you are there for an event at Lucas Oil Stadium
Stayed 2 nights in Feb 2025