Hyatt House Indianapolis Downtown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt House Indianapolis Downtown

City view from property
Terrace/patio
Exterior
Lobby
Studio Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
130 South Pennsylvania St, Indianapolis, IN, 46204
  • Gainbridge Fieldhouse
    2 min walk
  • Circle Center Mall
    3 min walk
  • Indiana Convention Center
    6 min walk
  • Indianapolis, IN (IND-Indianapolis Intl.)
    18 min drive

Room options

Suite, 1 Bedroom

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, City View

  • 398 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • 388 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds

  • 378 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible

  • 389 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed

  • 389 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hyatt House Indianapolis Downtown

3-star hotel in Downtown Indianapolis
2 restaurants, an indoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a 24-hour business center, and valet parking.
Hyatt House Indianapolis Downtown offers 158 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. This Indianapolis hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hyatt House Indianapolis Downtown features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 3129 square feet (291 square meters) include conference space. This business-friendly hotel also offers a terrace, concierge services, and laundry facilities. Onsite parking is available (surcharge).

Hyatt House Indianapolis Downtown is a smoke-free property.

A complimentary local cuisine breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Pivot Bar and Balcony - This lobby lounge specializes in American cuisine.
Pier 48 - Onsite seafood restaurant. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 43 per night)
  • Covered valet parking on site (USD 48 per night; includes in/out privileges)

Food and drink

  • Free local cuisine breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Pier 48
  • Pivot Bar and Balcony

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3,129 square feet of conference space
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 43.00 per night
  • Covered valet parking fee: USD 48.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Hyatt House Indianapolis Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 666 out of 1006 reviews" "
Rating 8 - Good. 182 out of 1006 reviews" "
Rating 6 - Okay. 75 out of 1006 reviews" "
Rating 4 - Poor. 46 out of 1006 reviews" "
Rating 2 - Terrible. 37 out of 1006 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort
Centrally located well appointed hotel
Stayed here Sunday before the 9/22 Bears Colts game. Saturday night there was a concert in the Fieldhouse and when I returned to the hotel, it was so busy the valet disappeared for at least an hour. I left my keys at the desk and told the valet to confirm receipt so they would not lose my keys. They responded about an hour later so my car was secure. Beyond that the hotel is in a great location with lots of action around it. AND there is a free breakfast included with a highly efficient staff servicing the busy crowd of Bears fans who attended the game. The hotel was clean for the most part. My mirror in the room was streaked from the cleaner the maid used. But beyond that, the bed was comfy and the room was clean.
Stayed 1 night in Sep 2024

2/10 Terrible

Sheena, saint louis

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The Front Desk Agent with the Red hair Briana is HORRIBLE. This is a property I stay at every time I have a Business event to attend in Indy and never had a bad experience up until this time. Briana is very UNPROFESSIONAL, she has no Communication skills, and she has no knowledge of handling guest who are booked through third parties VIP members. The day of my check in experience made my remaining day on the edge. She needs more customer service training. Also her coworker with the style edges that was working with her could use better communication skills and customer service training. I know the turn around in keeping good staff is hard after COVID but these two the Hyatt need to do more better with handling their regular customers and any customers. I wish video camera and audio footage can me pulled from my stay so higher management can take action and use in training new staff. But this was horrible check in service.
Stayed 3 nights in Sep 2024

10/10 Excellent

Matt

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best options for downtown Indy. Conveniently located, walking distance from LOS and the Convention Center.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Melissa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Right across from the Gainbridge Field and in a neat area that you can walk around for many dining options and nightlife options
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

William

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for fever game.
Stayed 1 night in Sep 2024

8/10 Good

Lisa

Traveled with family
More explanation on key cards when checking in. Other patrons told us about using the card in elevator
Stayed 1 night in Sep 2024

10/10 Excellent

Heather

Traveled with partner
Front desk was friendly and quick. I was offered a cold bottle of water which was greatly appreciated. Room was very nice, clean and I loved that the towels were actually soft! Rooftop bar was great too! Will definitely stay there again when visiting.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Cleaning staff knocked on the door at 8am until we woke up and answered. We had a late night and a long day ahead of us so the sleep interruption wasn’t appreciated. Surely there’s a better system to figure out if a guest has checked out.
Stayed 1 night in Sep 2024

10/10 Excellent

diana, Bellbrook

Location, amenities, ease of oarking
Stayed 1 night in Sep 2024

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff, excellent rooms, very convenient to Gainbridge Fieldhouse. LOVED the valet parking. Nice, clean room will definitely stay again!
Stayed 1 night in Sep 2024

10/10 Excellent

Gilbert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property felt like a 4 star hotel and was right next to plenty of sightseeing and food along with shopping
Stayed 2 nights in Sep 2024

8/10 Good

Phillip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay but don’t use the valet because they’re wild AF, got back in the car and the station was changed and all our cash was missing from the car and the seat was set to the highest setting,
Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service all the way around. From the valet, to the desk clerk, to the restaurant employees. We were treated so kindly everywhere we visited within the hotel. Such a breath of fresh air in today's world!
Stayed 1 night in Sep 2024

10/10 Excellent

cheapo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean, and great staff
Stayed 4 nights in Sep 2024

10/10 Excellent

cheapo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for the fever games with the family Everything was great Safe, great location, great staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! Wonderful clean spacious room. Staff was great. Convenient location to downtown venues. Only downside was the long wait for the room, it wasn’t ready until 6pm due to cleaning staff shortage. Will definitely go back though.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay 4 Gainbridge Event!
This is my 2nd stay at Hyatt House…for a Fever game. I like that is right across the street from Gainbridge Stadium. Yes, the rooms are a bit more costly than other rooms in the area but it is damn worth it!! This hotel has everything you need and if they don’t have it, it is in walking distance. Beds are super comfy and I like the noon check out.
Stayed 1 night in Sep 2024

8/10 Good

Allyson

Stayed 1 night in Aug 2024