Quality Inn Indy Castleton

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn Indy Castleton

Exterior
Lobby
Seasonal outdoor pool
Lobby
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Laundry
$78
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
8380 Kelly Ln, Indianapolis, IN, 46250
  • Place, Dave & Buster's
    ‪9 min walk‬
  • Place, Castleton Square
    ‪14 min walk‬
  • Place, Fashion Mall at Keystone
    ‪4 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪41 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(34 reviews)
  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(47 reviews)
  • 550 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 550 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Quality Inn Indy Castleton

Indianapolis hotel close to Fashion Mall at Keystone
This smoke-free hotel features coffee/tea in a common area, a seasonal outdoor pool, and conference space. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Quality Inn Indy Castleton offers 123 accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 35-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. Event facilities measuring 1324 square feet (123 square meters) include conference space. This business-friendly hotel also offers a seasonal outdoor pool, a picnic area, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

Quality Inn Indy Castleton is a smoke-free property.

A complimentary continental breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,324 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night, plus a deposit of USD 15.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 15.00 per day
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Indy Castleton
Quality Indy Castleton Indianapolis
Quality Inn Castleton
Quality Inn Indy Castleton
Quality Inn Indy Castleton Indianapolis
Jameson Inn Of Indy Castleton Hotel Indianapolis
Quality Inn Indy Castleton Hotel
Quality Inn Indy Castleton Indianapolis
Quality Inn Indy Castleton Hotel Indianapolis

Quality Inn Indy Castleton Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 357 out of 1011 reviews
Rating 8 - Good. 302 out of 1011 reviews
Rating 6 - Okay. 173 out of 1011 reviews
Rating 4 - Poor. 96 out of 1011 reviews
Rating 2 - Terrible. 83 out of 1011 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Margot

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious & clean. Matrass comfortable, but cannot stand the microfiber sheets, just very uncomfortable to sleep on. Another pet peeve is the low toilet. Breakfast was very good! Every hotel pretty much serves the same stuff, but your kitchen person does an excellent job. Overall a good experience and we'll be back since we have family there.
Stayed 5 nights in Jul 2025

8/10 Good

Beth

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities
The front desk staff was kind and helpful, and the room was clean. Parking was very limited due to construction materials taking up spaces and hot breakfast was little to none available.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
n/a
Stayed 4 nights in Jul 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was pretty clean, though somewhat dated. Beds looked extremely clean. They were having roof work performed, but didn't affect our weekend stay. We had left a toy for our daughter in our room after checkout and they were able to locate it and have it available for pickup that evening.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you. Had a great stay.
Stayed 2 nights in Jul 2025

2/10 Terrible

Paul

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Won't stay here again

The room was dirty and damp. The area around the hotel was not great. Breakfast was not good either. There was limited selection and the food was not cooked well.
Stayed 1 night in Jul 2025

2/10 Terrible

Antonio

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Dawn

Disliked: Cleanliness, property conditions & facilities
Lots of sketchy people in the parking lot, multiple people smoking right outside the entry so had to walk through a cloud of smoke
Stayed 1 night in Jul 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Nakeya

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love it
Stayed 1 night in Jun 2025

6/10 Okay

Mary

Stayed 3 nights in Jul 2025

10/10 Excellent

Jayde

Stayed 2 nights in Jun 2025

8/10 Good

Jaclyn, Olney

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice hotel with a reasonable price. The rooms were spacious and the beds were comfortable. The breakfast had eggs & sausage besides the normal cereal and waffles. It was nice to have a good choice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Eugenia

Stayed 1 night in Jul 2025

4/10 Poor

Kelly

Stayed 2 nights in Jun 2025

10/10 Excellent

Olanrewaju

Stayed 1 night in Jun 2025

8/10 Good

Anel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Ravanan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled bad and was quite pungent.
Stayed 2 nights in Jun 2025

8/10 Good

Tammy

Liked: Staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Tamesha

Liked: Cleanliness
Disliked: Amenities
Room was fine pool very dirty with bugs didn’t smell chlorine
Stayed 1 night in Jun 2025

4/10 Poor

Joe

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Price Gougers

Came to town for a ball tournament only chose to stay three nights for pool play. Ended up needing to stay two more nights because we played well in pool play and made bracket play the room cost me $150 more for two nights than it did for the first three. This is a total rip off if you are looking for a quality place to stay this is not it. The rooms are not that nice at all really. Breakfast was horrible biscuits and gravy and waffles were only thing hot. Need to scramble some eggs at least for the price you charge people to stay you should at least have a decent breakfast. The guy at the desk this morning was rude and was not pleased with him at all when I inquired why it was so much higher for two more night.
Stayed 2 nights in Jun 2025

2/10 Terrible

Carolyn

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I liked the price. I could afford two rooms at their rates, rather than a suite at other properties. Two things I did not like: not finding my reservation when I arrived at the hotel, and charging me for the reservation they could not find.
Stayed 3 nights in May 2025

6/10 Okay

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay. The hotel itself and staff were fine. Part of the hallway leading to our room smelled like cigarette smoke. Our room was not terrible but could have been better. The carpet was a little sticky and did not seem to have been vacuumed well. There was chewed up gum stuck to the back of the bedside table. Breakfast was standard for a hotel. Overall, our stay was decent for the money and for one night, but some things could have been improved.
Stayed 1 night in Jun 2025