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Quality Inn & Suites Southport

2.5 star property

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Photo gallery for Quality Inn & Suites Southport

Exterior
Lobby
Standard Room, 2 King Beds, Non Smoking | In-room safe, desk, free WiFi, bed sheets
Lobby
Indoor pool

Reviews

6.0 out of 10

Popular amenities

  • Hot Tub
  • Parking available
  • Pool
  • Gym
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
4450 Southport Crossings Drive, Indianapolis, IN, 46237
  • Franciscan St. Francis Health - Indianapolis
    ‪5 min drive‬
  • University of Indianapolis
    ‪8 min drive‬
  • Lucas Oil Stadium
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 King Beds, Non Smoking

Standard Room, 2 King Beds, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Standard Room, 2 King Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking, Jetted Tub

Studio Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, desk, free WiFi, bed sheets

Studio Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
3.9 out of 5, Good, (1044)
The price is $169
per night
$198 total
includes taxes & fees
Apr 11 - Apr 12
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About this property

Quality Inn & Suites Southport

Indianapolis hotel with indoor pool
An indoor pool, a fitness center, and a hot tub are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Quality Inn & Suites Southport offers 59 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Quality Inn & Suites Southport provides a hot tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a library, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Quality Inn & Suites Southport is a smoke-free property.

Guests are offered a complimentary full breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Library

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Quality Inn Southport Indianapolis
Quality Inn Southport
Quality Southport Indianapolis
Quality Southport
Quality Inn Suites Southport
Quality Inn & Suites Southport Hotel
Quality Inn & Suites Southport Indianapolis
Quality Inn & Suites Southport Hotel Indianapolis

Quality Inn & Suites Southport Reviews

Reviews

6.0
Rating 10 - Excellent. 138 out of 771 reviews
Rating 8 - Good. 184 out of 771 reviews
Rating 6 - Okay. 153 out of 771 reviews
Rating 4 - Poor. 128 out of 771 reviews
Rating 2 - Terrible. 168 out of 771 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't stay asked for a refund after they informed me i had to pay a deposit for incidentals. I asked for a refund. I checked my credit they did give me a refund. But then charged me again.
Stayed 1 night in Dec 2024

8/10 Good

Angelina

Liked: Amenities
Was very nice
Stayed 6 nights in Nov 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Nikkie

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This was an okay stay. Staff was friendly. The room was a room. The pool was ice cold! The floor of the room was super dirty, the kids got water on the floor and I took a towel to clean it up and the towel was so dirty after wiping up the water! The breakfast was below average. The eggs was sitting in water, they had bread, muffins, waffles to make, yogurt, and some suspiciously colored looking cereal (looked old). The toaster only worked when you held the cord in a certain position. I'd skip this one if I was in the area again.
Stayed 1 night in Dec 2024

2/10 Terrible

regina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Stay Here
The propperty needs renovated. For the price I paid, I could have stayed someplace nice. I travel to Southport a lot and thought I would give it a try. It doesn't compare to the other hotels surrounding it. patches on walls, dirty matress covers, dirty lampshades, stains on sheets, just not a good experience. Will never stay there again. Pictures are not accurate, must have been taken 20 years ago.
Stayed 1 night in Dec 2024

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t usually leave reviews, but these guys were awful This property attempts to charge an additional fee at check-in which is strange. Shower has a governor on it, which doesn’t allow you to make the shower hot. Water from the sink will get hot, but the shower will only get up to about 89°F (I used a thermometer to check), and if you’re a normal human who’s body temp is 96°F, then this will feel lukewarm at best. I tried calling the front desk to alert them of this issue, but go figure the phone didn’t work. So I went down to the front desk in-person to address the issue and was told, “we will check on that” (rather dismissively). There were also small hair shavings on the bathroom sink/ counter area. It obviously hadn’t been cleaned. This establishment seems like they are willing to cut any corners they can in order to make an extra buck or two, even if it is at the expense of their customers’ comfort. I would recommend staying at any other hotel if you can.
Stayed 1 night in Dec 2024

8/10 Good

Daniel

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Nathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Deadbolt did not work, heat did not work. All around poor experience
Stayed 1 night in Nov 2024

4/10 Poor

Lawrence

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Charles

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place
Stayed 1 night in Dec 2024

4/10 Poor

Kimberly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worthsaving a penny
We stayed 4 days, trying to save money, but will not stay here again. The back door was broken so anyone could have walked in. We had to turn our towels in to get new towels. Put privacy on the door, yet housekeeping still knocked on the door. The breakfast was lacking, watery eggs, cereal or waffles.
Stayed 4 nights in Nov 2024

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has gone down hill! Bedding was dirty the bathroom floor by the door was coming up and that's because the bathroom itself had a leaking around the toilet and the hole floor was wet and coming up. First night I told the front desk lady and she just said okay and never wrote it down the second night I told a different front desk lady and she said that she couldn't move us but at least wrote it down and said they could move us the next day at that point why we only had one more night.
Stayed 3 nights in Nov 2024

8/10 Good

robert

Liked: Cleanliness
Stayed 1 night in Nov 2024

4/10 Poor

debra

Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Checking in was easy-to-do room was ready we were able to checkin early overall descent stay
Stayed 1 night in Nov 2024

8/10 Good

Stephen

Stayed 1 night in Nov 2024

4/10 Poor

Brenda

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My wife and I walked into the room, and it was by far one of the worst rooms we ever stayed in. The bed blankets were dirty like they hadn't been washed with multiple stains, the bed sheets looked as though they were used and not changed, the floor tiles in the bathroom was coming up, creating a severe safety hazard, there were water stains on the ceiling tiles and were about to fall into the bath tub, the room lamps were rusty, the trim in the bathroom were completely detached from the wall, screws were used to secure the dryer to the wall creating a shock hazard. I took multiple pictures of all the above, I wish I could submit the pictures with this review but I can't. This hotel needs and requires some severe love and maintenance.
Stayed 1 night in Nov 2024

8/10 Good

Phillip J

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt very safe in the location. It was pretty clean over all but the shower was covered in calcium buildup. The bed was not soft. The rooms do not have any usb plugs
Stayed 1 night in Nov 2024

8/10 Good

Lanny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet. It was fine for an older building.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Dan

Disliked: Cleanliness, staff & service, property conditions & facilities
The people were difficult to understand and they were not friendly or welcoming.
Stayed 1 night in Nov 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Kimberly

Traveled with family
Liked: Room comfort
We stayed thursday to sun morning. All was good until saturday. People were allowing their kids to sceam and run up and down the halls untill 945pm. No one did anything about this.
Stayed 3 nights in Nov 2024

8/10 Good

Kim

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024