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Quality Inn & Suites Southport

2.5 star property

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Photo gallery for Quality Inn & Suites Southport

Exterior
Indoor pool
Standard Room, 2 King Beds, Non Smoking | In-room safe, desk, free WiFi, bed sheets
Lobby
Free daily full breakfast

Reviews

6.0 out of 10

Popular amenities

  • Hot Tub
  • Parking available
  • Pool
  • Gym
  • 24/7 front desk
  • Breakfast included
$80
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
4450 Southport Crossings Drive, Indianapolis, IN, 46237
  • Franciscan St. Francis Health - Indianapolis
    ‪2 min drive‬
  • Lucas Oil Stadium
    ‪12 min drive‬
  • Gainbridge Fieldhouse
    ‪13 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 King Beds, Non Smoking

Standard Room, 2 King Beds, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Standard Room, 2 King Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking, Jetted Tub

Studio Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, desk, free WiFi, bed sheets

Studio Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About this property

Quality Inn & Suites Southport

Indianapolis hotel with indoor pool
An indoor pool, a fitness center, and a hot tub are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Quality Inn & Suites Southport offers 59 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Quality Inn & Suites Southport provides a hot tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a library, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Quality Inn & Suites Southport is a smoke-free property.

Guests are offered a complimentary full breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Library

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Quality Inn Southport Indianapolis
Quality Inn Southport
Quality Southport Indianapolis
Quality Southport
Quality Inn Suites Southport
Quality Inn & Suites Southport Hotel
Quality Inn & Suites Southport Indianapolis
Quality Inn & Suites Southport Hotel Indianapolis

Quality Inn & Suites Southport Reviews

Reviews

6.0
Rating 10 - Excellent. 157 out of 857 reviews
Rating 8 - Good. 194 out of 857 reviews
Rating 6 - Okay. 171 out of 857 reviews
Rating 4 - Poor. 150 out of 857 reviews
Rating 2 - Terrible. 185 out of 857 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Bradley

Stayed 2 nights in Jun 2025

10/10 Excellent

Mercedes

Traveled with family and small children
Liked: Cleanliness, staff & service
my only complaint that I would have about this hotel is their breakfast. Only thing that they served was some eggs that look like that someone didn’t know how to cook them waffles and yogurt, but the yogurt was activity yogurt as in they really didn’t want nobody to eat the yogurt. The orange juice was a very low quality type of orange juice. That’s my first time ever experiencing that at any hotel outside of that my overall stay was fine. The furniture in the room is a little outdated. They don’t have smart TVs at least the one room that I was in was not a smart TV. they do make you pay a deposit so I would check my room out after checking in because I had a couple of minor things that was wrong with the room and if you get a but head worker they would probably try to keep your deposit. The staff there was all friendly. The pool was open. If you’re staying longer than a day, you have to go to the front to let them know that you want room service. It’s supposed to be a smoke free environment, but it definitely was not a smoke free environment because I walked down the hall a couple times and could smell cigarettes. So outside of the breakfast and cigarette smell my stay was good and I had two younger children with me
Stayed 7 nights in May 2025

10/10 Excellent

Agusta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out of 10 will do it again
Stayed 3 nights in May 2025

10/10 Excellent

Luz

Stayed 1 night in May 2025

2/10 Terrible

Joseph

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honestly one of the worst hotels I’ve ever stayed at. It was not clean at all and the entire place stunk like garbage and poop.
Stayed 3 nights in May 2025

2/10 Terrible

duane

Traveled with family
Disliked: Cleanliness, staff & service

Would not refund. Please send refund.

My father had emergency surgery and the hotel would not refund my money. I told them I can supply the proof of the surgery. Please do what you can to refund the stay of 267.00 dollars.
Stayed 1 night in May 2025

6/10 Okay

Jessica

Traveled with family

Decent hotel stay

This is an okay hotel. It had decently comfortable beds, was generally clean. It’s in a great area - so there were always things to do relatively close. The pool was small and freezing, no elevators, and entirely too many smells - honestly smelled like a bottle of Ax spray had exploded everytime we walked in. I wouldn’t stay here if you’re sensitive to smells - it was so overpowering
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Left within an hour of check-in

We didn't even stay the night. The pool was tiny and absolutely freezing, the staff was rude, the beds were SO uncomfortable. We checked in around 7, tried to swim, but the pool was not heated and also VERY dirty. It was also very crowded because of the size. we ended up leaving before 9pm.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Staff is friendly, the room is clean, and all is really great!
Stayed 1 night in May 2025

4/10 Poor

Britany

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience for a week

Stayed for a week. Staff was friendly, helpful and very professional. Room was clean and attractive. It was a great room for the price!
Stayed 6 nights in May 2025

2/10 Terrible

nickie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Cops was called on a man. He was drunk knocking on doors. The bar nexts doors car was getting hit by a drunk driver.
Stayed 1 night in May 2025

10/10 Excellent

Jef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth it.

The location is excellent. It's generally in very good condition (small exception in my room). The staff was very nice and very responsive. And the price was hard to beat.
Stayed 3 nights in May 2025

6/10 Okay

Mashelle

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our room (137) we were unable to close the bathroom door. I pushed hard and got it to move some put it was scratching the floor so stopped. Clearly no one has closed it recently. Reported to front desk staff. There had been some “rough” repairs/patches to the bathroom wall but needs to be finished in a professional and complete manner.
Stayed 1 night in May 2025

8/10 Good

Rosie

Stayed 1 night in May 2025

2/10 Terrible

Eric

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Sheets are worn and stained. Bathtub had toilet paper in it. No shampoo. NO HOT TUB, WHICH WAS THE REASON WE BOOKED HERE! FIX YOUR LISTING
Stayed 1 night in May 2025

2/10 Terrible

Kenneth

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
We left the next morning of a two day stay. Got there in the dark, just before midnight and went to room #120. Everything in the room looked like it was from a garage sale. There was surface rust on the metal side table lamps. The bedsheet had holes in it with makeup or marker stains. Had to go to the front desk to get a replacement, which ended up similar. The one-piece tub/shower stall had been painted over with some type of wall paint with paint chips in the tub. Because it was so late we slept in our clothes. Brushed our teeth and immediately checked out. So far there’s been no way to get any refund due to last minute booking thru Expedia instead of at this hotel. There was no Quality at this Inn. I would rate this 3 stars out of 10. UPDATE: hotel did authorize the cost of second day and Expedia Cust Service is crediting the C/C within 3-5 business days.
Stayed 2 nights in Apr 2025

6/10 Okay

Nicole

Traveled with partner
Liked: Cleanliness, staff & service
It smelled amazing in the lobby and hallways. Unfortunately, hair wad in comforter. Breakfast after 8:30 am really said someone was already gone or ready to go home
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

No Tell Motel

Dirty. The tub constantly ran. The closet wall was taken off and just leaned up against another wall. I couldn’t tell if the sheets were just reused or clean super wrinkly sheets. The carpet was gross everywhere I went. I’m pretty sure I saw a couple prostitutes there. Seems like a cheap no tell motel. I’ll never stay again.
Stayed 1 night in May 2025

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 4 nights in Apr 2025

4/10 Poor

Erika

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
$100 deposit that you wont get back until 72hrs after you check out was not aware of b4 booking so i didnt have enough money for my trips meal and had to have my husband send me more money
Stayed 2 nights in Apr 2025

4/10 Poor

Jeanie

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Needs A LOT of updating.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Needs work

We came for a convention, so we didn’t need anything fancy.. I will say there was water damage on the ceiling, the corner of the ceiling by the window was peeling, we had stains on our bed spreads, there was soap scum on the shower head, and the walls had mud repair on them but never painted over… our first morning we go up, went for breakfast and they had started shutting down already because they stop breakfast at 9 which seems kinda useless since most hotels keep their breakfast going till 10 to accommodate all guest…. The second morning, we got up at 8:30 to make it in time for breakfast.. the pool was open, but was cold, and the pool room smelled awful, even with the ventilation system on, it still smelled bad… Overall, the customer service was alright, but the hotel itself needs work.. We would probably not come back.
Stayed 2 nights in Apr 2025

4/10 Poor

Kimberly

Stayed 2 nights in Apr 2025

6/10 Okay

Victor Biak

Disliked: Staff & service
In general it is OK with the price I paid. Noise can be heard from-the other room. Soap, lotion and shampoo shoukd be more available
Stayed 3 nights in Apr 2025