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Quality Inn & Suites Southport

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites Southport

Exterior
Indoor pool
Exterior
Standard Room, 2 King Beds, Non Smoking | In-room safe, desk, free WiFi, bed sheets
Free daily full breakfast

Reviews

6.2 out of 10

Popular amenities

  • Hot Tub
  • Parking available
  • Pool
  • Gym
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
4450 Southport Crossings Drive, Indianapolis, IN, 46237
  • Franciscan St. Francis Health - Indianapolis
    5 min drive
  • Greenwood Park Mall
    8 min drive
  • Valle Vista Golf Club, Wedding Venue and Conference Center
    8 min drive
  • Indianapolis, IN (IND-Indianapolis Intl.)
    25 min drive

Room options

View all photos for Standard Room, 2 King Beds, Non Smoking

Standard Room, 2 King Beds, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Standard Room, 2 King Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking, Jetted Tub

Studio Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, desk, free WiFi, bed sheets

Studio Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites Southport

Indianapolis hotel with indoor pool
An indoor pool, a fitness center, and a spa tub are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Quality Inn & Suites Southport offers 59 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Quality Inn & Suites Southport provides a spa tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a library, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Quality Inn & Suites Southport is a smoke-free property.

Guests are offered a complimentary full breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Library
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Quality Inn Southport Indianapolis
Quality Inn Southport
Quality Southport Indianapolis
Quality Southport
Quality Inn Suites Southport
Quality Inn & Suites Southport Hotel
Quality Inn & Suites Southport Indianapolis
Quality Inn & Suites Southport Hotel Indianapolis

Quality Inn & Suites Southport Reviews

Reviews

6.2
Rating 10 - Excellent. 131 out of 716 reviews" "
Rating 8 - Good. 176 out of 716 reviews" "
Rating 6 - Okay. 144 out of 716 reviews" "
Rating 4 - Poor. 116 out of 716 reviews" "
Rating 2 - Terrible. 149 out of 716 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 1 night in Aug 2024

2/10 Terrible

tom

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
My husband and I came into town for a funeral. Quality Inn was in the area and booked through a 2nd party. We got to the hotel room and it was not what we thought it was going to be. Walking into the room it was very dark with no ceiling lights so we turned on the bathroom light to get to our beds. There was a pole light by the chair that was broken and did not have a light bulb in it.. The bedside tables were dirty, and very smeared looking like someone quickly wiped it with a dirty towel. The lamps on the bedside table were the worst. They both had very thick dust on the lampshades and on the iInside of the shades. I could have written my name on the dirty dusty shade.. After a long day my husband took his shoes and socks off and walked to the bathroom when he came back the bottom of his feet were black. I made him wash them before he went to bed. On the good side the bed was comfortable. We did not eat breakfast at the hotel. On the good side the bathroom was clean and had a very old jacuzzi so you had to take a big step to take a shower. The hotel did offer breakfast. When we got to the lobby there was no food left in any of the trays. It was late and breakfast was almost over. We walked through the parking lot to a Bob Evens Restaurant. As I was very hesitant to have breakfast. Thinking if we were given a room that was filthy, what would the kitchen be like? I have slept in many hotels, motels across Europe, Mexico and the United States and this has
Stayed 1 night in Aug 2024

6/10 Okay

Andrea

Traveled with family
Liked: Staff & service
Arrived late, upgraded to a double king. In a good location as it’s just off the interstate and we were passing through.
Stayed 1 night in Aug 2024

2/10 Terrible

Lorraine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Alexcia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Aparna

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Unsatisfied-Dirty room, untidy
We stayed at the Quality Inn Southport in Indiana, and our experience was extremely disappointing. We arrived at 12:30 AM, and although we were given a room, we found that the bathroom light wasn't working, and the carpet was extremely dirty. We reported this to the front desk, and they moved us to another room. However, the new room was also unsatisfactory—the blanket had brown stains, and the bathroom flush was not functioning. We contacted the front desk again, and the staff member informed us that there were no other rooms available, and our only option was to check out and receive a refund. However, it was 12:30 AM, and we had a six-year-old with us, so checking out was not a feasible option. Overall, our experience at this Quality Inn was terrible, and I would rate it 2 stars although the front desk person was extremely polite to us.
Stayed 1 night in Aug 2024

10/10 Excellent

Macey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to stay for a while
It was very peaceful and comfortable, the beds were very nice as well as the pillows
Stayed 2 nights in Aug 2024

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Anne P

Traveled with family
Liked: Staff & service
My stay was for our visit to GenCon 2024 - the room smelled musty, the breakfast was average and one of the beds in our room was very hard. Our room wasnt attended to during our visit (even to have the trash taken out) and we could have used more towels. By contrast, I stayed in a Quality Inn on the drive home that had a good breakfast, did not smell musty despite having carpet instead of Southport's bare floor and the beds were more comfortable. Not a hotel we will choose for our stay at GenCon 2025.
Stayed 4 nights in Jul 2024

2/10 Terrible

Don

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room beds dirty, main room (Room 108) dirty, bath room dirty and mold, bathroom door could not be opened and I was informed to use the hallway bathroom. Outside hall door was open all night with a rock blocking from closing. No security. I signed in Aug 3 about 6 pm and signed out around 10 when room 108 bathroom door would not open. Sorry place to stay. I want a refund for both nights plus a 100 dollar charge
Stayed 2 nights in Aug 2024

4/10 Poor

David

Traveled with partner
Disliked: Cleanliness
The floor in our room was visably dirty with cunks of dirt on the floor. It had obviously not been swept or mopped in a while. Also the air conditioner kept leaking a large puddle of water on the floor that we had to walk around.
Stayed 4 nights in Jul 2024

4/10 Poor

Tim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was friendly, but you can tell the owners of the hotel are choosing to not fix things. The carpet was extremely dirty in the hallway on the second floor for three days until they finally got around to vacuuming it. The ice machine was beeping loudly one night. and their solution was to simply unplug it. When I first entered my room, I found that the lamp shade in my room was almost completely destroyed. Why wasn’t it replaced? The towels were small and worn out. When we asked for more towels, we were told to bring our dirty ones down the front desk. Isn’t that their job to go get dirty towels? I put a small bag of trash outside my door, expecting that the cleaning people would pick it up. Instead, it sat outside my door for several days until I picked it up myself. Guests are supposed to be able to enter by the side door with their badge, but the badge reader does not work so you have to walk all the way around the front every time you come in and out.
Stayed 3 nights in Jul 2024

2/10 Terrible

Emmanuel, Irvington

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was dirty not cleaned and bed bugs
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Traveled with family
Stayed 2 nights in Jul 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good quality stay for the area
Stayed 1 night in Jul 2024

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty. Tv didn’t work. Smelled like pot
Stayed 1 night in Jul 2024

2/10 Terrible

juan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Everything about this hotel was terrible except the location. If i could give it zero stars i would. There was bugs and hair on the ground. The ceiling kept dripping water. The tv glitched the whole stay. The locks on the door was broken. And we were never offered a new room even after we told the attendants.
Stayed 2 nights in Jul 2024

6/10 Okay

david

Traveled with family
Liked: Cleanliness
Very Disappointed
The check in was fine. both the tub and sink drain were plugged up. It took a long time in order for it to drain completely. One of the beds squeaked every time someone sits on it or turn over while sleeping. We were woken up around 1:30-2:00 a.m. with guests were talking and laughing very loudly. We were also woken up 6:00 in the morning with metal banging next door. Needless to say, we did not get a restful sleep.
Stayed 1 night in Jul 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
For the most part it was ok as far as the cleanlin
Stayed 2 nights in Jul 2024

8/10 Good

Kimberly

Traveled with partner
Liked: Staff & service
There is a terrible odor in the hotel. The floors in the room were sticky, but it was a place to sleep for our trip.
Stayed 3 nights in Jul 2024

8/10 Good

Nicholas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Jul 2024

4/10 Poor

James

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Not impressed. Room wasn't clean. Won't come back.
Stayed 1 night in Jul 2024

6/10 Okay

teodora

Liked: Cleanliness
Stayed 5 nights in Jul 2024