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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Premium bedding, down comforters, desk, blackout drapes
Lobby
Lobby
Lobby
Free continental breakfast

Reviews

6.0 out of 10

Popular amenities

  • Housekeeping
  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Free WiFi
$63
includes taxes & fees
Oct 20 - Oct 21

Explore the area

View in a map
5011 Lafayette Road, Indianapolis, IN, 46254
  • Place, Eagle Creek Park
    ‪2 min drive‬
  • Place, Indianapolis Motor Speedway
    ‪6 min drive‬
  • Place, Butler University
    ‪12 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Upgrade)

Room, 2 Queen Beds, Non Smoking (Upgrade) | Premium bedding, down comforters, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites

Hotel in Pike
Along with coffee/tea in a common area, this hotel has conference space and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free newspapers and a banquet hall are onsite.
Quality Inn & Suites offers 75 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered. Wireless Internet access is complimentary. Event facilities measuring 200 square feet (19 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area and complimentary newspapers in the lobby. Onsite self parking is complimentary.
Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 200 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 20 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Quality Indianapolis
Quality Inn Indianapolis
Quality Inn & Suites Hotel
Quality Inn & Suites Indianapolis
Quality Inn & Suites Hotel Indianapolis

Quality Inn & Suites Reviews

Reviews

6.0
Rating 10 - Excellent. 71 out of 495 reviews
Rating 8 - Good. 107 out of 495 reviews
Rating 6 - Okay. 122 out of 495 reviews
Rating 4 - Poor. 97 out of 495 reviews
Rating 2 - Terrible. 98 out of 495 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Shivaranjan

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2025

4/10 Poor

Raymond

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Asther

No hotter during our stay
Stayed 2 nights in May 2025

6/10 Okay

Michael

Traveled with family
Disliked: Cleanliness
Came up for the Indy 500. Saw a lot of fairly negative reviews. We were just there one night. Compared to the reviews I didn’t feel like it was that bad. It wasn’t the cleanest, kinda had some weird smells but nothing I couldn’t get over. 3 miles from IMS made it pretty convenient. We’ll probably be back again next year.
Stayed 1 night in May 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place should’ve been shut down. It looked like an abandoned building with holes all in the parking lot. The grass was grown up all over the property. The bed sheets, comforter, towels, and floor were all dirty sticky and nasty. They only had 1/3 of a toilet paper roll in the bathroom. I had to go ask for some and was just handed 1 roll not even wrapped up. The mini fridge was on top of another mini fridge not plugged up. The shower water was ice cold and only got lukewarm after my husband then end of my shower. It was a total disappointment and only good for being close to the racetrack.
Stains or other on the comforter
2 mini fridges stacked up on each other 1 not plugged up
Stain or burn hole in sheets
Stayed 1 night in May 2025

6/10 Okay

june

Traveled with family
Disliked: Property conditions & facilities
Very reasonable place to stay close to freeway. Outside appears sketchy and neglected. Be prepared to have $100 CASH with you as they require this cash deposit. Front desk staff seemed somewhat unfriendly. Room adequate. Outdated.
Stayed 1 night in May 2025

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You stole our money like thieves

Absolutely the WORST. We didn't even stay at that pathetic excuse for a motel. We tried to get reimbursed but they wouldn’t let us. Side door was boarded up. There wasn’t a car in the parking lock which made us feel it was unsafe. The front desk attendant was RUDE. I wouldn’t allow my worst enemy to stay here. I’ve never seen a worst situation in my entire 66 years. If i could rate you a negative 100 I would. What a disgusting pit of a place. I’d be embarrassed to be associated with this piece of xxxx. You stole money from us like thieves. You should be ashamed of yourselves.
Stayed 2 nights in May 2025

4/10 Poor

jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
This property has insufficient plumbing and should fix that before operating rooms
Stayed 1 night in Apr 2025

2/10 Terrible

Anna

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

horrible stay

This hotel was awful, we booked it months ago for an upcoming cheer competition, when we arrived it was showing permanently closed on the website, but was clearly under renovations. The front desk informed us that we had to let the water run for 10-15 min for hot water. The room was dirty, we went to target to get clorox wipes to sanitize the room
Stayed 2 nights in Apr 2025

4/10 Poor

lisa

Disliked: Cleanliness, property conditions & facilities, room comfort

Do not stay here

Upon looking this hotel up on Google, it shows as "permanently closed". It was open, but should be closed. The few rooms that are rentable are cobbled together and in very poor condition. Every single wall and baseboard needs to be painted. The floor is new laminate, but not cleaned. Our feet and socks were black! The toilets were working, sort of, and the front desk person told us to let the water in the shower run for 15-20 minutes before showering to get the hot water running?!?! What a waste of water! The 2nd floor was under construction, with several shady people coming and going. In addition, the rooms are not clean. It is in a very poor, scary part of town, with trash everywhere. The police were at the hotel 2 times during our stay. Across the highway is a walmart, but not really any other recognizable food establishments. A gas station is next door to the hotel, and that was our saving grace! They had a super friendly cashier, and had every snack we could have wanted. At the hotel, There is a breakfast of biscuits and gravy served each morning, eggs, sausage and a couple of other cold items. It was basic, but fine. Each room is given exactly 2 thin small towels, and we had to beg to get 1 or 2 more. The front desk person was nice, and tried to be accomodating, but he was the only one there most of the time and running it by himself. The cost was $100+ per night! and I would not stay here again. I am running out of space, but I could go on and on with my review.
Stayed 2 nights in Apr 2025

2/10 Terrible

Kimberly

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
As soon as I pulled up to this location, I was nervous. It’s in a sketchy area in a lot all by itself. There were barely any cars in the parking lot. As soon as I walked in, I got hit with a gross smell. I asked the front desk agent the occupancy of the hotel. He just responded “15”, to which I said “percent?!” Without even looking at me, he rudely says “rooms”. How I’m supposed to know the hotels overall room count is beyond me. After that terrible interaction, I walked down a filthy, smelly hallway to my filthy, smelly room. There was dirt and other stains on the walls, alarm clock, furniture and TV. One comforter had white stains on it and both had cigarette burn holes. It was literally one of the nastiest hotels I’ve been to and the front desk agent was rude. I took lots of pictures and went back to the front desk to immediately check out. The pictures of this place are deceiving! Do not stay here unless enjoy fowl smells and questionable stains!
Stayed 2 nights in Mar 2025

8/10 Good

Nobuyuki

Liked: Cleanliness, amenities, property conditions & facilities
It was a comfortable stay. I first had trouble with hot water, but after talking to the reception, the issue was resolved. Transportation might be difficult without personal cars, but otherwise, it was a good stay with nice price that included breakfast.
Stayed 1 night in Mar 2025

2/10 Terrible

EMMANUEL

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems like a good location but the hotel has definitely seen better days. Very old, dirty towels, hot water went out in the middle of my daughter showering. Would have preferred to move to another hotel but just sucked it up since we were only staying for the night.
Stayed 1 night in Mar 2025

2/10 Terrible

Deborah

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The doors were broken, the sheets were stained and over all it was a very unpleasant stay. I would not recommend anyone stay here.
Stayed 2 nights in Mar 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Gary

Liked: Staff & service
Disliked: Property conditions & facilities
The door wouldn't shut without lifting up on it. No mount for the shower head. However the bed was very comfortable and the staff helpful.
Stayed 1 night in Mar 2025

2/10 Terrible

Britney

Disliked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

4/10 Poor

Aaron

Stayed 1 night in Mar 2025

8/10 Good

Gery

Business traveler
Liked: Property conditions & facilities, room comfort

Good night

Everything was excellent. The only disappointment was that I couldn’t check Jan tad earlier. Also, it would be nice if eggs were part of breakfast. Otherwise, no complaints.
Stayed 1 night in Feb 2025

2/10 Terrible

Robert

Stayed 1 night in Feb 2025

6/10 Okay

Rick

Stayed 1 night in Feb 2025

6/10 Okay

Lisa

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Dominique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I actually was surprised... It was very comfortable
Stayed 1 night in Jan 2025

6/10 Okay

Emily

Disliked: Cleanliness, property conditions & facilities
smelled like marijuana
Stayed 1 night in Dec 2024

8/10 Good

Gerardo

Liked: Amenities
When I was checking out, I was in somewhat of a time crunch because I had to catch a flight. No one was at the counter for a couple minutes so I didn't know if someone would attend to me. Eventually one of the cleaning staff had to check me out
Stayed 2 nights in Dec 2024