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Residence Inn by Marriott Indianapolis Downtown on the Canal

3.0 star property

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February 2025

Photo gallery for Residence Inn by Marriott Indianapolis Downtown on the Canal

View from property
In-room safe, desk, laptop workspace, blackout drapes
Suite, 2 Bedrooms | In-room safe, desk, laptop workspace, blackout drapes
Reception
Property amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Pet friendly
  • Parking available
  • Gym

Explore the area

Map
350 W New York St, Indianapolis, IN, 46202
  • White River State Park
    ‪7 min walk‬
  • Eiteljorg Museum
    ‪10 min walk‬
  • Monument Circle
    ‪10 min walk‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms

  • 549 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 492 sq ft
  • River view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 492 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 492 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Canal View

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 Queen Bed with Sofa bed, Canal View

  • 492 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 Queen Bed with Sofa bed, City View

  • 492 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Homewood Suites by Hilton Indianapolis Downtown IUPUI

Pool
Breakfast included
Pet friendly
Free WiFi
4.5 out of 5, Wonderful, (434)
The price is $367
per night
$429 total
includes taxes & fees
Jan 25 - Jan 26
Homewood Suites by Hilton Indianapolis Downtown IUPUI

About this property

Residence Inn by Marriott Indianapolis Downtown on the Canal

3-star hotel in Downtown Indianapolis
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
Residence Inn by Marriott Indianapolis Downtown on the Canal offers 134 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Residence Inn by Marriott Indianapolis Downtown on the Canal features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, barbecue grills, and multilingual staff. Onsite parking is available (surcharge). A total renovation of this property was completed in March 2020.

Residence Inn by Marriott Indianapolis Downtown on the Canal is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Languages

English, French, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 30 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On the riverwalk
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
  • Self parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 11 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Canal
Residence Inn Marriott Canal
Residence Inn Marriott Canal Hotel
Residence Inn Marriott Canal Hotel Indianapolis Downtown
Residence Inn Marriott Indianapolis Downtown Canal
Residence Inn Marriott Indianapolis Downtown Canal Hotel

Residence Inn by Marriott Indianapolis Downtown on the Canal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 320 out of 612 reviews" "
Rating 8 - Good. 163 out of 612 reviews" "
Rating 6 - Okay. 71 out of 612 reviews" "
Rating 4 - Poor. 35 out of 612 reviews" "
Rating 2 - Terrible. 23 out of 612 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice reasonably priced hotel. A little bit dated but with great sized rooms that are very comfortable. The staff are really friendly, especially Devin on front desk. It is located on the Canal which is great for walks and relaxation. The area surrounding it is a bit run down but appears to be in the process of improvement but is not very inviting at night time unless you are driving or can access Uber (non-Us citizens might have difficulty getting around as public transport or roving taxis are practically non-existent) Across the street, however, is a great little bar/restaurant, The Social View, very welcoming with good food and drinks at reasonable prices. A nice little oasis in an otherwise featureless area. The hotel is good for locality to Lucas Stadium, the Convention Center and downtown area, walkable during the day and a short cab ride at night.
Stayed 7 nights in Sep 2024

10/10 Excellent

Crystal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area
Stayed 3 nights in Aug 2024

6/10 Okay

Tiffany

Traveled with partner
Liked: Staff & service, amenities
The room was extremely dirty but could have been cleaned better.
Stayed 1 night in Sep 2024

4/10 Poor

Roberta, LAFAYETTE

Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Sara

Stayed 3 nights in Aug 2024

10/10 Excellent

Essex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Dan

Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator is extremely slow, though the staff was nice, food was good, rooms were clean.
Stayed 2 nights in Sep 2024

6/10 Okay

Naomi

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
The size of these rooms is terrific for long-term stays and the staff is great. I did find it noisy as sound traveled from upstairs, and I found the property a bit confusing to navigate.
Stayed 3 nights in Sep 2024

6/10 Okay

Karin

Stayed 2 nights in Sep 2024

4/10 Poor

Brett

Disliked: Property conditions & facilities
The bathroom was not cleaned well.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Fun hotel right on the canal. Exceptional staff.
Stayed 1 night in Sep 2024

2/10 Terrible

Francis

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not happy with this place. First, I requested for a room with a Stand Up "walk-in" shower, They told me it's available, then gave me a shower with a tub. 2nd, they make you pay $30.00/ day for parking when they're parking lot is empty. I go up, I start cooking for dinner, and now the vent for the the "full kitchen" doesn't work. Now my room smells like bacon. Lady at the front desk says they'll send somebody; only to find out an hour later that she was just going to document it, and have somebody the next day. It's not about how messed up it is and how fast you can fix things, it's about setting the expectation of when you can fix it and what you can do in the mean time. 2 day, toilet doesn't flush. At this point, you just get used to stuff not working. Mind you, this $146/ day a 3day x $30 = $90 parking. I will be travelling every month to indianapolis to handle accounts. I will not be staying or recommending this hotel. From the Philippines, to Hongkong, to China, to the whole US, this is the worst hotel. You should get a ZERO rating.
Stayed 3 nights in Sep 2024

2/10 Terrible

Cierra

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The GM was rude and when o asked for advertised services he said if you don’t like it, yoi can check out early. So I checked out early as soon as I found a better place to Stay.
Stayed 3 nights in Sep 2024

8/10 Good

Joan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient property to downtown
Stayed 1 night in Aug 2024

10/10 Excellent

Dave

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room although was difficult to get tv going. Bed. Little soft for my preference
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing and I had a great view of the canal, we truly enjoyed our stay! Devin at the front desk was so polite and friendly and he really improved the quality of our stay! Thx Devin
Stayed 4 nights in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sleep
Stayed 1 night in Aug 2024

6/10 Okay

Dan

Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff, excellent facilities. Enjoyed my stay
Stayed 4 nights in Aug 2024

2/10 Terrible

Allison

Disliked: Staff & service
We had our reservation for this specific hotel relocated to a different hotel 20 miles away due to a “long term resident” extending their stay. Notice was given same day as check in around 1100 with a 3 pm check in time. We picked the specific hotel due to location. Very poor customer service, no mention of discount due to relocation or any other offer, just notification that we were being moved. Asked for full refund.
Stayed 1 night in Aug 2024

8/10 Good

ROBIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

WANDA

Traveled with family
Great stay. Loved walking along the canal
Stayed 1 night in Jul 2024