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Residence Inn by Marriott Indianapolis Downtown on the Canal

3.0 star property

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Photo gallery for Residence Inn by Marriott Indianapolis Downtown on the Canal

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In-room safe, desk, laptop workspace, blackout drapes
Suite, 2 Bedrooms | In-room safe, desk, laptop workspace, blackout drapes
Indoor pool
Fridge, microwave, stovetop, dishwasher

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Kitchen
  • 24/7 front desk
  • Parking available

Explore the area

Map
350 W New York St, Indianapolis, IN, 46202
  • Indiana Convention Center
    ‪9 min walk‬
  • Gainbridge Fieldhouse
    ‪14 min walk‬
  • Lucas Oil Stadium
    ‪2 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms

  • City view
  • 549 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Hearing Accessible)

  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (View)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (View)

  • River view
  • 492 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • City view
  • 492 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • City view
  • 492 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Canal View

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 Queen Bed with Sofa bed, Canal View

  • City view
  • 492 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 Queen Bed with Sofa bed, City View

  • City view
  • 492 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott Indianapolis Downtown on the Canal

3-star hotel in Downtown Indianapolis
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
Residence Inn by Marriott Indianapolis Downtown on the Canal offers 134 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Residence Inn by Marriott Indianapolis Downtown on the Canal features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, barbecue grills, and multilingual staff. Onsite parking is available (surcharge). A total renovation of this property was completed in March 2020.

Residence Inn by Marriott Indianapolis Downtown on the Canal is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Languages

English, French, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 30 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On the riverwalk
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - March 2020
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
  • Self parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 11 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Canal
Residence Inn Marriott Canal
Residence Inn Marriott Canal Hotel
Residence Inn Marriott Canal Hotel Indianapolis Downtown
Residence Inn Marriott Indianapolis Downtown Canal
Residence Inn Marriott Indianapolis Downtown Canal Hotel

Residence Inn by Marriott Indianapolis Downtown on the Canal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 344 out of 653 reviews
Rating 8 - Good. 174 out of 653 reviews
Rating 6 - Okay. 74 out of 653 reviews
Rating 4 - Poor. 36 out of 653 reviews
Rating 2 - Terrible. 25 out of 653 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janes

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen

Stayed 1 night in Feb 2025

10/10 Excellent

Melissa, Nixa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff here wer
Stayed 2 nights in Feb 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Gaurav

Stayed 3 nights in Feb 2025

6/10 Okay

Amber

Didn’t care for the $30 charge to park. That surprised me. Also, the heavy bushes on the outside towards New York Avenue provide a very dark space and little view from any direction. Guest protection could be difficult in that space. Overall price was not a good value.
Stayed 1 night in Feb 2025

10/10 Excellent

Della

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Yosuke

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and neat. had a nice stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a good experience. Property was in decent shape and staff was very friendly. Breakfast was good variety and refreshed on a frequent basis.
Stayed 1 night in Feb 2025

10/10 Excellent

Chevell

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was very accommodating, I’ll be back in the spring for the canal view when it’s not frozen.
Stayed 2 nights in Jan 2025

10/10 Excellent

Chevell

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was very accommodating with my stay, I’d 10/10 recommend. I’ll be back in spring for the canal view when it’s not frozen.
Stayed 1 night in Jan 2025

10/10 Excellent

Hazel

Stayed 1 night in Oct 2024

8/10 Good

Stephen

Stayed 4 nights in Nov 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

Safiullah

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very quiet, nice place walking distance to restaurant grocery
Stayed 4 nights in Nov 2024

4/10 Poor

nicole

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Anthony

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located extremely close to downtown Indianapolis. The room was very clean. My only issue is that parking is $30/day. Doesn't seem right to charge for parking
Stayed 1 night in Nov 2024

8/10 Good

Lynn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

KRISTINE, LOCKPORT

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the room. Floor was quiet. Not a lot of space in the breakfast area to accomodate the amount of guests staying.

8/10 Good

KRISTINE, LOCKPORT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Jack

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities
The property it's self looked nice but it is in need of both tlc and repair. Specifically the elevator and the hotel rooms need of repair. I would not recommend the property to others due to its age and needs. Staff was friendly and helpful. It was safe and easy to walk from and back to. So location was the draw. For selection but will not stay in the Future.
Stayed 2 nights in Nov 2024

8/10 Good

Giselle, Colorado Springs

Business traveler
Liked: Staff & service
Disliked: Amenities
Not much next to this hotel so getting anything you need like groceries or a meal is a real pain- if you don’t have a car. Hotel is worn, tired carpets and hallways. No bar or small meals available unless you walk to the next hotel over and they have a very basic set up and the food isn’t good. The room space is large and there’s an empty fridge. 😃 wouldn’t stay there again as there are other hotels nearer to what’s going on with more amenities.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and great breakfast !

Very good breakfast and friendly staff. The mattress is a bit soft . The bathtub needs to be changed as it looks old. Kitchen is convenient but there was no kettle so we had to go get hot water in the lobby and it ran out twice. Location is good : 5-10 minutes walk to the convention center and downtown, grocery and restaurants. The canal walk is enjoyable. We had a good stay.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here. Room was very spacious. Was impressed by the full kitchen, although we didn't need to use it. Living room was large and nice. Couch was pull out bed for our son, and he said it was comfortable (mattress might have been thin for adults, but was fine for children). Master was very comfortable. Swimming pool was used by multiple families and appeared fun. Breakfast in the morning was good (eggs, sausage, bagels, oatmeal, etc). Convenient location, easy walk to Lucas Oil Stadium. Would stay here again.
Stayed 1 night in Nov 2024