Residence Inn by Marriott Indianapolis Downtown on the Canal

3.0 star property

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View from property
In-room safe, desk, laptop workspace, blackout drapes
Reception
Suite, 2 Bedrooms | In-room safe, desk, laptop workspace, blackout drapes
BBQ/picnic area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • 24/7 front desk
  • Kitchen
  • Parking available

Explore the area

Map
350 W New York St, Indianapolis, IN, 46202
  • Indiana Convention Center
    ‪11 min walk‬
  • Lucas Oil Stadium
    ‪17 min walk‬
  • Gainbridge Fieldhouse
    ‪17 min walk‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪19 min drive‬

Room options

Suite, 2 Bedrooms

  • City view
  • 549 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom

  • River view
  • 492 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • City view
  • 492 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • City view
  • 492 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed, Canal View

  • City view
  • 492 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed, City View

  • City view
  • 492 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Residence Inn by Marriott Indianapolis Downtown on the Canal

3-star hotel in Downtown Indianapolis
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
Residence Inn by Marriott Indianapolis Downtown on the Canal offers 134 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Residence Inn by Marriott Indianapolis Downtown on the Canal features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, barbecue grills, and multilingual staff. Onsite parking is available (surcharge). A total renovation of this property was completed in March 2020.

Residence Inn by Marriott Indianapolis Downtown on the Canal is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Languages

English, French, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 30 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On the riverwalk
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - March 2020
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
  • Self parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 11 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Canal
Residence Inn Marriott Canal
Residence Inn Marriott Canal Hotel
Residence Inn Marriott Canal Hotel Indianapolis Downtown
Residence Inn Marriott Indianapolis Downtown Canal
Residence Inn Marriott Indianapolis Downtown Canal Hotel

Residence Inn by Marriott Indianapolis Downtown on the Canal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 339 out of 646 reviews
Rating 8 - Good. 173 out of 646 reviews
Rating 6 - Okay. 74 out of 646 reviews
Rating 4 - Poor. 35 out of 646 reviews
Rating 2 - Terrible. 25 out of 646 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The people at the front desk were friendly and helpful. We were able to retrieve a water bottle we had left in the fridge after we checked out. Also, we enjoyed walking along the canal walkway in the evenings, and the hotel was a convenient walk from the convention center where we attended a conference.
Stayed 3 nights in Apr 2025

8/10 Good

Riley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All that you need in Indy

Amazing location, walking distance to the main attractions. Beautiful canal view. One of the better breakfast selections too! Had to switch rooms one night into our 3 night stay. The hotel staff was more than accomidatung to help us get to a quieter room.
Stayed 3 nights in Apr 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Loved that it was right on the canal where we could walk away from traffic and enjoy some nature . Food was great and service excellent .
Stayed 1 night in Mar 2025

2/10 Terrible

Dennis

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I am very disappointed in this hotel. Although the staff was very friendly, I would not recommend this hotel. I showed up just after midnight, the gentleman at the front desk gave me the keys to my room. Went up to the room and could not get in. Had to go back to the desk, he gave me keys to a different room. The room was very dated and had a moldy smell to it. The white doors were filthy, the walls looked like they were getting patched and the bathroom walls looked like it had water damage. The next day I got a call from the front desk and they told me I was in the wrong room, the lady walked me to the correct room and let me in, there was someone already in this room. Then she brought me to a third room. This was finally where I stayed. The next day the TV wasn’t working and the very helpful maintenance man said it was because there was a crane blocking the satellite dish on the roof. The cable came back on the next day. The last two days were fine. Great staff but the hotel needs a lot of attention.
Stayed 5 nights in Apr 2025

10/10 Excellent

Tonia, Huber Heights

Wonderful property
Stayed 1 night in Mar 2025

8/10 Good

SERGII

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has some minuses. Like an elevator. But it’s nice clean in a good spot.
Stayed 3 nights in Mar 2025

8/10 Good

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Telisha

Stayed 2 nights in Jan 2025

8/10 Good

Ian

Stayed 2 nights in Mar 2025

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Daniel

Stayed 1 night in Mar 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms could use a little TLC
Stayed 6 nights in Mar 2025

8/10 Good

angela

Stayed 1 night in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

DeeDee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice. Good breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice. Large with a full kitchen. Only negative was the pullout sofa bed was very uncomfortable. The attached walkway on the canal is so nice to take a stroll through. It was winter when I went but it was still nice. I want to stay again in the summer. I would definitely recommend.
Stayed 2 nights in Jan 2025

6/10 Okay

Tyler

Traveled with family and small children
Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tahliquah

Stayed 2 nights in Feb 2025

10/10 Excellent

Janes

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen

Stayed 1 night in Feb 2025

10/10 Excellent

Melissa, Nixa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff here wer
Stayed 2 nights in Feb 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025