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Residence Inn by Marriott Indianapolis Keystone

3.0 star property

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Indianapolis Keystone

Exterior
Free daily continental breakfast
Property amenity
Meeting facility
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
9450 COUNSELORS ROW, Indianapolis, IN, 46240
  • Fashion Mall at Keystone
    ‪5 min drive‬
  • Dave & Buster's
    ‪7 min drive‬
  • Castleton Square
    ‪7 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 688 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Property amenity

SpringHill Suites by Marriott Indianapolis Keystone

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, (227)
$168 nightly
The price is $168 total
includes taxes & fees
SpringHill Suites by Marriott Indianapolis Keystone

About this property

Residence Inn by Marriott Indianapolis Keystone

3-star Indianapolis hotel close to Fashion Mall at Keystone
Along with an indoor pool, this smoke-free hotel has dry cleaning and laundry facilities. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and a free grocery shopping service are onsite. Weekly housekeeping is available.
Residence Inn by Marriott Indianapolis Keystone offers 100 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 55-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers and complimentary toiletries.

This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool.
A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers an indoor pool, multilingual staff, and complimentary newspapers in the lobby. Complimentary self parking is available on site, along with a car charging station.

Residence Inn by Marriott Indianapolis Keystone is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number Unknown

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

RI Indianapolis Keystone
Residence Inn by Marriott Indianapolis Keystone Hotel
Residence Inn by Marriott Indianapolis Keystone Indianapolis

Residence Inn by Marriott Indianapolis Keystone Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 112 out of 146 reviews
Rating 8 - Good. 17 out of 146 reviews
Rating 6 - Okay. 10 out of 146 reviews
Rating 4 - Poor. 2 out of 146 reviews
Rating 2 - Terrible. 5 out of 146 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Raphael

Stayed 1 night in Feb 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Gina

Stayed 1 night in Jan 2025

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Jan 2025

2/10 Terrible

Vance, Cincinnati

Business traveler, Traveled with family
Disliked: Staff & service, property conditions & facilities
We had terrible tenants above us - it seemed like a large family or group with many teenagers. The loudness, jumping, and slamming sounds went until 3am. We called a few times to the front desk and nothing happened, there was no follow up, etc. Our HVAC unit was inoperable upon arrival. They may have added batteries as the thing was obviously dead on arrival but kept wanting to come back to do more work. Seems like an obvious fix/catch before a room is “ready”. Staff felt like it was going through the motions on all accounts. One of our worst stays in a long time.
Stayed 3 nights in Jan 2025

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Seauna

Stayed 1 night in Oct 2024

10/10 Excellent

Mitchell, markesan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Karen

Business traveler, Traveled with family
Clean nice and friendly staff quite
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Gregory

Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel! Highly Recommend! Huge Suite!

One of the best hotels I have stayed in, ever. Very large suite with full kitchen, living room, swivel large screen for the living room and bedroom. Nice shower. Nice Olympic size pool, nice weigh room! Sits next to a large lake with walking trail and amenities. Excellent restaurant within 1 block.
Stayed 3 nights in Oct 2024

10/10 Excellent

OTTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were without power and needed a place. Glad we picked the right place.
Stayed 2 nights in Sep 2024

6/10 Okay

Michelle

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was delicious
Stayed 1 night in Jul 2024

10/10 Excellent

Rotisha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel and I would highly recommend it. Love that the kitchen and living area is separate from the bedroom
Stayed 2 nights in Jul 2024

10/10 Excellent

stacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
When we first arrived the electricity was out. Staff apologized. They were unable to make keys at this time. Staff took us to our room and let us in to room. Electricity came on within the half an hour or less. Property new. Accommodations were nice. Staff very nice.
Stayed 3 nights in Jul 2024

10/10 Excellent

LORI, GRAND RAPIDS

Liked: Cleanliness
Stayed 3 nights in Jun 2024

10/10 Excellent

Stephen, Elgin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with Coopers Hawk basically in the parking lot. What’s not to like!
Stayed 2 nights in Jun 2024

10/10 Excellent

Jolinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property Will most def be back
Stayed 1 night in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Thomas, LaFontaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Apr 2024