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Sheraton Indianapolis City Centre Hotel

4.0 star property

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Photo gallery for Sheraton Indianapolis City Centre Hotel

Outdoor pool
Creator video
42-inch LCD TV with cable channels, TV, iPod dock
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
31 W Ohio St, Indianapolis, IN, 46204
  • Gainbridge Fieldhouse
    ‪8 min walk‬
  • Lucas Oil Stadium
    ‪15 min walk‬
  • Indianapolis Zoo
    ‪5 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪22 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, City View (Hearing Accessible)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed, City View

8.8 out of 10
Excellent
(40 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, City View

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(50 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed, Corner

7.6 out of 10
Good
(17 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (View)

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Double Beds (View)

9.4 out of 10
Exceptional
(13 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (View)

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed (View)

8.0 out of 10
Very good
(8 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Executive Suite, 1 King Bed with Sofa bed, City View | Premium bedding, down comforters, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Corner (Hearing Accessible)

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed, Corner (Hearing Accessible)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hilton Indianapolis Hotel & Suites

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1003)
$757 nightly
The price is $757 total
includes taxes & fees
Hilton Indianapolis Hotel & Suites

About this property

Sheraton Indianapolis City Centre Hotel

Hotel in Downtown Indianapolis
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available once per stay.
Sheraton Indianapolis City Centre Hotel offers 378 accommodations with iPod docking stations and safes. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sheraton Indianapolis City Centre Hotel features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers multilingual staff, a garden, and concierge services. Parking is available onsite for a surcharge.

Sheraton Indianapolis City Centre Hotel is a smoke-free property.

Local cuisine breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Alexanders Bar and Grill - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Circle Cafe - This coffee shop specializes in American cuisine and serves breakfast and lunch. Open daily.
Monumental Coffee - Onsite coffee shop. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Local cuisine breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Alexanders Bar and Grill
  • Circle Cafe
  • Monumental Coffee

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (39 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 21 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool
The property will be renovating from May 6 2025 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 25 per person
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Hotel Indianapolis City Centre
Sheraton Indianapolis City Centre
Indianapolis Sheraton
Sheraton Indianapolis
Sheraton Indianapolis City Centre Hotel
Sheraton Indianapolis City
Sheraton Indianapolis City Centre Hotel Hotel
Sheraton Indianapolis City Centre Hotel Indianapolis
Sheraton Indianapolis City Centre Hotel Hotel Indianapolis

Sheraton Indianapolis City Centre Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 588 out of 1000 reviews
Rating 8 - Good. 202 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 2 nights in Mar 2025

10/10 Excellent

Sungmin

Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Turquoise did a great job setting me up with my room and making sure I had everything I needed. I felt very welcome and really enjoyed my stay at the Sheraton.
Stayed 1 night in Apr 2025

10/10 Excellent

Tristan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking will be better when the construction on Sheraton's lot is complete. Also, wish the hotel allowed air conditioning 24/7. Even in the winter, rooms can get hot when 3-4 people are sharing the room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jonathan, Cleves

Liked: Cleanliness, staff & service, property conditions & facilities
Fast checkin
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Thomas

Traveled with group
Liked: Cleanliness, staff & service

Entirely adequate accommodations on the Circle

Super friendly staff. Turquoise was wonderfully friendly & funny. She checked us in 45 minutes early on a super busy Friday. Check out staff was also friendly & funny; kudos to the trainee who helped. Accommodations were entirely acceptable. Room wasn't out of date but wasn't too fancy or modern. Nice 20th floor view. Happy to see a mini fridge under the TV. No USB charge ports in standard room. Shower was pretty bare bones for a hotel. I love the fancier showers when I stay somewhere, so, a bit disappointing. Haha In all honesty: Nothing to write home about. But nothing to complain about either. An affordable, adequate hotel RIGHT ON the Circle, which was wonderful for getting to concerts and downtown nightlife in minutes by foot. You'll save money on transport staying here if you're doing the downtown touristy stuff.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were cordial amd the bed was super soft.
Stayed 1 night in Mar 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

brianna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed time here
Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, close to everything downtown. Stay here you won’t regret it.
Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth, Lafayette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything in Indy downtown.
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Liked: Amenities
Very helpful front desk
Stayed 2 nights in Mar 2025

10/10 Excellent

Traci

Stayed 1 night in Mar 2025

2/10 Terrible

Erasmo, Louisville

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No good a big roach chased my wife I smashed it with a shoe and 1 minute layer it started running toward the bed I hit it again and it finally ended ,worst hotel on USA
Stayed 1 night in Mar 2025

2/10 Terrible

Nicholas

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

My family and I traveled 3 hours to stay at the Sheraton, to be met with a parking nightmare and ended up paying for Vallet, most of the amenities are either out of service or greatly overpriced, and the room smelled awful. I remember when the Sheraton name meant class, and was very disappointed to say the least. We stayed 4 hours then left and traveled home taking a total loss on the room bill
Stayed 1 night in Mar 2025

6/10 Okay

SUNG HWI

Business traveler
Too old..
Stayed 1 night in Mar 2025

8/10 Good

CESAR

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel rooms are kept clean and tidy. The surrounding area a bit noisy during the weekends. The staff is very friendly and helpful
Stayed 1 night in Mar 2025

8/10 Good

Brad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean, a bit dated but clean. The air conditioning did not always keep the room cool. Maid service was great.
Stayed 4 nights in Mar 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Cleaning
Stayed 1 night in Mar 2025

10/10 Excellent

Kerilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good
Stayed 1 night in Mar 2025

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is old and needs to be updated. The TV was not a smart TV and the channel selection was terrible. The bar was completely empty at 8 pm on a Friday night. When we checked out we clicked a text that the Valet had sent us to tip them, but there was another link to actually retrieve your car. We asked the front desk if paying the tip was all we needed to do, and they said yes. We then waited forever for our car when the valet finally told us that that didn’t have a request for our car. We then clicked the retrieval link and had to pay $57 for 1 night, a price that apparently varies by day. They don’t tell you what it’s going to cost when you check in. I overhead someone checking in when we were leaving and the front desk told him that he valet varied by day and that they didn’t know what is would be. That’s BS. You should be told when you check in and your car is taken, how much it would cost. This place needs new management or ownership and if I was Sheraton, I would revoke their license.
Stayed 1 night in Mar 2025

10/10 Excellent

Belinda, Hobart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in walking distance to everything we did. Hotel was clean and very comfortable bed. Would definitely stay again!
Stayed 1 night in Mar 2025

4/10 Poor

Karen

Traveled with group
Disliked: Property conditions & facilities, room comfort

Lack of meeting ADA standards

We booked a "handicapped" room, because my partner is in a wheelchair at this time. The bedroom did not have a roll in shower but rather a tub. We spoke to the manager to learn they did NOT have any open rooms with roll in shower. ONLY 2 are in this Hotel with Many floors. They could NOT give us a discount or fix the situation. We were told to contact Expedia where we booked the room through but we have not been able to do this. The lack of ADA accessibility was a burden & may our stay a challenge. There is also no handicapped button to enter the hotel or ramp to get from street to sidewalk.
Stayed 2 nights in Mar 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness
Upon getting to the property, we realized that there wasn't onsite parking. We drove around for quite awhile to figure that out. The front desk workers suggested valet (way too expensive). I feel that we were just there to pay them money. There wasn't any type of welcoming feeling there.
Stayed 1 night in Feb 2025