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Sheraton Indianapolis Hotel at Keystone Crossing

4.0 star property

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Photo gallery for Sheraton Indianapolis Hotel at Keystone Crossing

Relax in style with a fire feature, surrounded by wicker furniture and lush greenery.
Relax in the stylish lobby, featuring a central seating area with a bench and potted plant, surrounded by seating areas and a staircase.
Hotel entrance with a prominent glass facade reflecting the cityscape.
Experience the hotel's inviting lobby with a high ceiling, comfortable seating areas, and a grand staircase.
Formal events are hosted on this elegantly set stage, featuring a luxurious sofa and ornate chairs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Room service
$102
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
8787 Keystone Crossing, Indianapolis, IN, 46240
  • Fashion Mall at Keystone
    ‪2 min walk‬
  • Dave & Buster's
    ‪4 min drive‬
  • Castleton Square
    ‪5 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪44 min drive‬

Room options

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

Relax in a stylish room with a large bed, flat-screen TV, and desk area.

Traditional Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Relax in this cozy space with a sofa, desk, and flat-screen TV.

Suite, 1 King Bed with Sofa bed

7.8 out of 10
Good
(8 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Bathroom features a shower with a glass door, a vanity with a sink and mirror, and a towel rack.

Traditional Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

Relax in a stylish room with a large bed, flat-screen TV, and desk area.

Executive Room, 2 Queen Beds

8.6 out of 10
Excellent
(23 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds (Hearing Accessible)

Relax in a stylish room with a large bed, flat-screen TV, and desk area.

Executive Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Relax in comfort with a large bed, two armchairs, and a side table.

Traditional Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(113 reviews)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

Relax in this stylish room with a large bed, flat-screen TV, and comfortable sofa.

Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 365 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Relax in this stylish room with a large bed, flat-screen TV, and comfortable sofa.

Executive Room, 1 King Bed with Sofa bed

7.0 out of 10
Good
(4 reviews)
  • 365 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Bathroom features a shower with a glass door, a vanity with a sink and mirror, and a towel rack.

Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Relax in a stylish room with a large bed, flat-screen TV, and desk area.

Traditional Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(102 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Bathroom features a shower with a glass door, a vanity with a sink and mirror, and a towel rack.

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed, Non Smoking

Relax in this stylish room with a large bed, flat-screen TV, and comfortable sofa.

Traditional Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(78 reviews)
  • 365 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed (Hearing Accessible)

Relax in this stylish room with a large bed, flat-screen TV, and comfortable sofa.

Traditional Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • 365 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Bathroom features a shower with a glass door, a vanity with a sink and mirror, and a towel rack.

Traditional Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Relax in a casual dining atmosphere on the hotel's outdoor patio, surrounded by tables and chairs, and a cozy fire feature.

Hampton Inn & Suites Indianapolis-Keystone

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, (932)
$205 nightly
The price is $205 total
includes taxes & fees
Hampton Inn & Suites Indianapolis-Keystone

About this property

Sheraton Indianapolis Hotel at Keystone Crossing

4-star Indianapolis hotel connected to a shopping center, steps from Fashion Mall at Keystone
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available once per stay.
Sheraton Indianapolis Hotel at Keystone Crossing offers 395 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Sheraton Indianapolis Hotel at Keystone Crossing features an indoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 29 meeting rooms. Event facilities measuring 7344 square feet (682 square meters) include a conference center. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Sheraton Indianapolis Hotel at Keystone Crossing is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Keystone Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 20 per day)
  • Valet parking on site (USD 29 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Keystone Cafe

Things to do

  • Gym
  • Indoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 29 meeting rooms
  • Computer station
  • Conference center (7,344 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 18 per person
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Self parking fee: USD 20 per day
  • Valet parking fee: USD 29 per night (in/out privileges)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indianapolis Sheraton Keystone
Keystone Crossing Sheraton
Keystone Hotel Indianapolis
Keystone Sheraton Indianapolis
Sheraton Hotel Keystone Crossing
Sheraton Hotel Keystone Indianapolis
Sheraton Indianapolis Hotel Keystone Crossing
Sheraton Indianapolis Keystone
Sheraton Indianapolis Keystone Crossing
Sheraton Keystone Crossing
Indianapolis Sheraton
Sheraton Indianapolis Hotel
Sheraton Indianapolis Hotel at Keystone Crossing Hotel
Sheraton Indianapolis Hotel at Keystone Crossing Indianapolis

Sheraton Indianapolis Hotel at Keystone Crossing Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 843 out of 1287 reviews
Rating 8 - Good. 234 out of 1287 reviews
Rating 6 - Okay. 88 out of 1287 reviews
Rating 4 - Poor. 54 out of 1287 reviews
Rating 2 - Terrible. 68 out of 1287 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pedro

Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

10/10 Excellent

Brandon

Stayed 1 night in Apr 2025

10/10 Excellent

Mikayla

Stayed 1 night in Apr 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an All Star. It's beautiful. The lobby has been renovated but not updated; the lobby lounge has good food options; the rooms are classy and updated with great soaps, etc. There is a beautiful pool and a super hot tub. It's connected by a skywalk to the Keystone Mall with superior stores; the parking is connected and easy to use. I can't say enough good things. I enjoyed my stay there and since it is close to home, will definitely stay there again.
Stayed 1 night in Apr 2025

10/10 Excellent

Sean

Stayed 1 night in Apr 2025

2/10 Terrible

Deon

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and perfect for our one night stay in Indianapolis
Stayed 1 night in Apr 2025

10/10 Excellent

Cortland

Stayed 3 nights in Apr 2025

10/10 Excellent

KAREN

Stayed 1 night in Apr 2025

10/10 Excellent

shahid

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Access to Fashion Mall and Dining places from the second floor. Staff was super nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Summer

Stayed 1 night in Apr 2025

8/10 Good

Marylynne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This Sheraton hotel is in the Keystone at the Crossing Shopping Mall on the north side of Indianapolis and is connected to that mall. The room was clean and comfortable. The staff was welcoming and helpful. You will spend $15 a day to park because it is not permissible to park in the mall parking lot overnight.
Stayed 2 nights in Apr 2025

10/10 Excellent

Quiona

Stayed 2 nights in Apr 2025

10/10 Excellent

Aldrica

Stayed 1 night in Apr 2025

10/10 Excellent

Leonard

Awesome stay thank you

A pleasant trip
Stayed 1 night in Apr 2025

10/10 Excellent

Natalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff were very friendly and accommodating.
Stayed 1 night in Apr 2025

10/10 Excellent

Natalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We loved the location and the fact that it had access to the Fashion Mall. However, someone decided to throw a party in the middle of the hallway that gives access to the Fashion Mall, so we had to do circles to be able to pass to the other side. We thought that was an inconvenient place for a party, it was obviously very loud and lacked common courtesy. Makes us think why do it there, doesn’t the hotel have rooms for events? Another thing that was inconvenient was that the door that gives access to the parking garage in the second floor was broken the whole weekend. The bathroom light and shower made very loud noises whenever they were on, respectively. However, that wasn’t a big deal. Other than that, the staff were very friendly, the price very reasonable and the location convenient.
Stayed 2 nights in Apr 2025

2/10 Terrible

Juan

Liked: Staff & service
Had to pay for parking and the toilet was very dirty I had to clean it my self
Stayed 1 night in Apr 2025

8/10 Good

Sonia

Traveled with family
Liked: Cleanliness, staff & service
Friendly staff, convenient access to mall shopping, nice hotel overall. I was surprised with the condition of the bath tub since the tub paint was peeling and had large pieces missing. Definitely needed to be refinished.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Traveled with family
Stayed 1 night in Apr 2025

10/10 Excellent

Krushawna, Cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, very nice hotel
Stayed 1 night in Apr 2025

10/10 Excellent

La Tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place
Stayed 2 nights in Apr 2025

10/10 Excellent

Chareis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025